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Customer Ratings & Reviews

Microsoft - Xbox One X 1TB Fallout 76 Bundle with 4K Ultra HD Blu-ray - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 776 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 25 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-3 of 3 Reviews
  • Rating: 2 out of 5 stars

    I’m very disappointed in the Xbox one X

    Posted
    Marley
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the Xbox one x last month and like two days after the 30 day return policy expired. The Xbox kept on freezing on me. where I had to go in and manually shut off the power. Plus the controller kept losing signal. Bestbuy was great and took care of me and gave me a brand new Xbox. And everything seemed to work fine with my other controller. expect when I went to use the new controller it kept losing signal just like the first one. I’m very disappointed because I have had all the Xbox consoles and loved them. So I figured why not upgrade to the fastest console out there well this is a great big letdown talk about quality control.

    No, I would not recommend this to a friend

    • Brand response

      MicrosoftOutreachTeam

      Hi Marley,

      We're sorry that you're experiencing connection issues with the Xbox wireless controller that came with your Xbox One X. Random disconnects can occur for many reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rating: 2 out of 5 stars

    Not Bad but the price is just not worth it!!

    Posted
    Chef
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I returned the item not because it was bad but because I dont think there is a notable difference between one x and the one s. I played on my OLED 4k tv and both consoles performed the same. The tv made it look great. Cant justify even $399 when $249 xbox one s was just as good.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Problems with first one

    Posted
    LjL1
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Working second product hope works better than last one

    No, I would not recommend this to a friend