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Customer reviews

Rating 4.6 out of 5 stars with 6289 reviews

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Rating by feature

  • Setup

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 287 Showing 5,721-5,740 of 6,287 reviews
  • Rated 5 out of 5 stars

    WiFi set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome install. Geek Squad did a great job. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this product, and good quality .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST MESH SYSTEM

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best Mesh system in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our wifi speed increased immensely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase. We would definitely by again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up and it boosted the wifi.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good system, it boosted our wifi signal significantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been good to me. Thinking of adding more extenders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh wifi router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & install. I am glad I got it on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good connection horrible service and setup!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things have amazing range! Only reason I did not take them back because the setup was horrible! They give you 4 simple steps which should be easy right, well the device was never able to be located. I had to call tech support and they had to connect through my old router to make the connection. Ridiculous! Luckily I was just replacing an old router, What if my old router didn’t work?! I literally spent hours getting it setup with that team. I hope I never have any isssues with that I need to call tech support.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi EricO, thanks for posting your feedback about your experience with the Nest Wifi, and with our support team. We can imagine how much time you’ve spent on this, and we’re sorry to hear it didn’t work well. We’ll share this information with the right team to work on improving our products and services, including how we handle customer concerns with care and efficiency.

      We understand you went back using your previous router. But if you’re willing to consider trying the Nest Wifi again in the future, you’ll find lots of help articles available at Google Nest Help Center, or you can contact us again through our support channels found here: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Ok router

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good router but a bit laggy on my end maybe it’s just the one I bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They made a big difference in my wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy and will extend on to more google devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wi fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Improved wi fi and added smart home items. Like it alot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended to me by a friend. Purchased it for our house. Overall rating 4

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well but i found myself having to restart

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Nice, thanks for bringing this issue to our attention. We're sorry to hear that you're having to restart Nest Wifi.

      We'd like to learn more about your experience and figure out the reason that requires you to restart Nest Wifi. Our support team would be happy to help isolate the issue further, if you can reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price. Highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full home coverage including outside in a 3500 sqft home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this. Set up was easy but had lots of trouble getting and keeping things connected. Plus anything connected to mesh points cuts speed in half or more....normal for mesh not just this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just bad luck I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought after extensive online research. Service is 400Mbps from my ISP. Setup was a breeze as anticipated. Once installation was complete and everything was online, OOKLA speed tests were consistently 30-50 Mbps throughout my 2k' sq ft three level home. Even 5' from the main router. After some basic troubleshooting steps things went from bad to worse. The router was no longer seeing the modem. Plugged back in the router provided by my ISP and was getting 300+. Signal strength showed full bars everywhere in the home. Using the app I was able to confirm the firmware was up to date. Just trying to decide now which router to try next. This was my first mesh

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Sumo,

      Thank you for taking the time to share your feedback with us. We're sorry to hear that Nest Wifi didn't quite meet your needs. We understand how important this is for you and we’d like to help improve your experience.

      There are many reasons why your internet connection drops or might appear slow. We appreciate that you’ve already tried some basic troubleshooting steps and we'd like to learn more about the network connection issue to help you in the best way possible. If you're willing, you can get in touch with our support team and we'll help you troubleshoot the issue further. Please feel free to reach out to us here: https://support.google.com/wifi/contactflow Nest

  • Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it says, my internet is much more reliable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good in our home! Highly recommended for wifi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this was wifi6 but if it had that component this will be perfect

    No, I would not recommend this to a friend
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