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Customer Ratings & Reviews

Your price for this item is $29.99
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The comparable value price is $149.99

Customer reviews

Rating 4.3 out of 5 stars with 259 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers highly value the ease of use and strong performance of the AC1200 Router with 16 x 4 DOCSIS 3.0 Cable Modem. Many appreciate its reasonable price and reliable signal strength, extending to multiple rooms in their homes. Positive feedback also highlights the straightforward setup process and compatibility with various internet providers. The compact size is another frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 259 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy! Fits nicely next to the end table - out I’d sight.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Works pretty, pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any issues as of yet. Works as advertised

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Modem/Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's supposed to do. It wa easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good support. It was user error. The modem is working fine. I have been using it for 5 months now. An inexpensive solution off the shelves of Best Buy. I recommend the NetGear modem and the support staff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay for the price a bit annoying though

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing is good but man is it sooooo much work to set up. I had so much difficulty and was the coaxial cable bill was included and it is in fact not. Aside from that it works but intermittently fluctuates and doesn’t work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sales Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product but at the time I bought it you had a signed saying that it was on sale, but when they rung me up it did not do the sale price so that was $30 more that I had to pay, and I get it sometimes the system does not always update the sale price in the system. I love the product and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great router/modem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive way to get connected to internet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Could not connect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this, even though it says it's compatible with Xfinity I had issues connecting to any of my devices I called Netgear on the phone troubleshooting for about 2 hours then back and forth with Xfinity. Had to wait a week for a tech to come out from Xfinity. Just to have their modem installed. Maybe it was just this one modem that was faulty I didn't exchange it for another so I can't say that. This is why I gave a one star.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item didn't work when connected to Cox internet. I had to return it. Not sure if the item was defective or not.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Unstable connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connection unstable. connection keeps dropping midway even when ISP signal is strong

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty slick device. After a bit of set-up dealing with MediaCom and finding a computer that had a proper plug in, this thing works great and it has been blasting good solid wifi speeds around our home.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Does not work reliably with fastest Xfinity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router was supposed to work with my 1GB super fast Xfinity internet, and it technically did, but the service kept cutting out and wouldn't come back immediately with a reset. I contacted Netgear first, and they explained that my modem signals were outside of the ranges that they're supposed to be. I had a Comcast technician come out and he said the signal ranges were all based on "textbook conditions" and that it was a bunch of baloney, the signal I was getting was actually great, and adding a splitter to put the signal within range would probably not fix the issue. Then he told me that this router/modem just wasn't meant for the speeds my internet was putting out, and recommended that I buy another one that had the newest DOCSIS 3.1. Ended up buying a really expensive one and it's working more consistently so far, but we'll see. It still is patchy sometimes. I'm not super thrilled with the whole experience since it has been ridiculously time consuming.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our unit but, we have lost connection a couple times, checked with Xfinity and it is not on their end. I will call if I have more trouble.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    work like a charm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a couple of months trying different routers. Every single of them somehow had a connectivity problem. I finally got this one just an act of frustration and then, Voilà !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router I want it was not in stock and I needed a router so I had to pay more a lot more for the one that was in stock. It’s great, but it was more than I would ever need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AND A ROUTER!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NICE, Inexpensive upgrade to ANY PC!! The Modem is nice the ROUTER is better!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should. Really just filling this out because I’m bored and want the points

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works, a little difficult to navigate thru cable company tho

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I picked the wrong one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech support recommended I return this and get a different model

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Modem was good for 1st 2 week then it was slow down the speed and gradually on and off. I kept unplugging the power everyday to restart it. It does not work well

    No, I would not recommend this to a friend