Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Nighthawk
  • Nighthawk CAX30S WiFi 6 Cable Modem Router 2.7 Gbps WiFi speed Up to 25 Concurrent devices 2,000 sq. ft. Coverage 5. C 1. 42 L4 4 3 2 NIGHTHAWK
  • NETGEAR Performance You Can Count On. Security Features You Can Trust. Since 1996, NETGEAR has been based in the USA.
  • DOCSIS 3.1 Cable Modem Built-In Supports Internet Plans up to 2Gbps - 1 Currently certified with CO. xfinity, Spectrum, Cox, Comcast, Time Warner, Bright House, and Charter.
  • Setup in 3 easy steps with the Nighthawk app.
  • NETGEAR POWERED BY Bitdefender Armor: A powerful suite of tools to help keep you safe online. Includes 90-day subscription. Cybersecurity VPN Extended Warranty Priority Support.
  • CAX30S CAX80 2,000 sq. ft. COVERAGE 2,500 sq. ft. COVERAGE Up to 2.7Gbps WiFi 6 SPEED Up to 6Gbps WiFi 6 SPEED 25 CONCURRENT DEVICES 30 CONCURRENT DEVICES Up to 2Gbps INTERNET PLANS DOCSIS 3.1 Up to 6Gbps INTERNET PLANS DOCSIS 3.1
  • Why Buy Your Own Modem? Maximum Flexibility Connect the WiFi router that best meets your needs. Save up to $168/yr Eliminates monthly rental fees.
  • WiFi 6 Speeds Up To 2.7Gbps To Stream & Game In 4K With No Slowdowns
  • Technical Specs: * 10.0 in. * 1 Gigabit Ethernet LAN port * 1 USB port * 1 - 3.0 USB port * 1 - 1 Gigabit Ethernet LAN port * Cable/coaxial port
  • NETGEAR's Fast Cable Modems video 1 minutes 37 seconds
  • NETGEAR WiFi Routers video 1 minutes 48 seconds
  • NETGEAR Armor overview video video 0 minutes 45 seconds

NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

Model:
CAX30S-100NAS
SKU:
12197568
$498.97

Customer reviews

Rating 4.4 out of 5 stars with 1808 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 1,808 reviews

  • Over priced junk

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first but then kept loosing connection, then completely died after only about 4months.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Somethingsomething,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CAX30S losing connection. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Netgear Nighthawk bad choice

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to replace a Nighthawk router that stopped working 2 weeks after 1 year warranty. Bought a replacement Nighthawk and even with Netgear pro support they couldn't get it to work. Can't recommend the product .

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Dead on Arrival

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being on the phone from Tech support from both my ISP and Netgear for five HOURS, they have decided the unit is defecting out of the box. Hopefully I can exchange it for something that actually works.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Not Compatible with Xfinity Gig speeds or higher

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a compatible device with Xfinity Gig or higher. It will dfault to 549mbps speed max and will not give you full throughout. Had to return.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Find something else.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Has to constantly be reset. Got it off our list from Cox to upgrade and have regretted it.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Don’t buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crashes all the time. Had this product 2 months and it has stopped working 3 times. Spent over 10 hours with customer support.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AJ2005,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your CAX30S, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Bad Best Buy purchase

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 6 months of use, this device completely failed. The Netgear support was unable to help and the device wasn't returnable per Best Buy

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Router

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked for one year, and it became a problem after that... had to get back and use xfinity's router.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi AggreyI,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CAX30S. When experiencing an issue with your device, we recommend visiting this troubleshooting resource: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to get help, access the latest downloads and user manuals, and join our community. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having. We recommend that you use only official NETGEAR support resources.

      Regards,
      NETGEAR Team

  • Dissatisfied

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't use and can't return because I started the process but got sick before I was able to get to the store

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi StephanieO,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Frustration2.0!!!! Not easy to install!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Day 1 of installation, there has been so much problems. I bought this Router combo per my research, to add to my gigabit service from cox. The router has been dropping connectivity randomly per day! Pure frustration! I called the 1800 and per their instructions, we troubleshooted the router and it worked perfectly and the speeds were among 900ish! 2 days later! (With NO changes) the signals dropped and now I’m lucky to get 130mb per sec! I’ll be calling the support number on Monday! I’m disappointed!

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Bad modem/router.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a lot of issues with this modem/router. Wifi keeps getting offline. I'm planning to return this modem/router.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Not really worth it

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one only lasted 6 months before it quit. Was a huge hassle getting it replaced under warranty from Netgear. Second one is so far so good. Setup is ok, takes a long time for it to reboot and get fully up and running. When up and ok, the speeds are good, both LAN and WiFi. The range is also pretty good. The app is complete trash and nearly useless. Likely the last Netgear product I ever purchase.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Don't bother buying

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as you've had this router for 1 year it stops working, and netgear forces you to pay 180 dollars a year for " tech support " to get it working again.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Do not buy it.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 4months the router stoped provide the WiFi signal, contact Netgear support service and take more than 4 weeks back and forth and close my case without solve the problem.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Garbage.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took 7 hours to set up. Wouldnt allow PS5 to connect. Absolute garbage customer service made 3 calls and was disconnected twice with no return calls.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Not for me

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always updating product I would bring it back if I could. Can I still bring it back and get my money back? I don’t even use it.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DavidP,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. To troubleshoot your device, we recommend this resource: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Slow and stopped working

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would slow down after 1 day and needed a restart each day. Stopped working out of no where. I switched out the router and my old one worked perfectly.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • Product defecrive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thw product was defective. It has caused a delay in my repair for my laptop

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi PatriciaC,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your CAX30S. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Defective Per Manufacturer and not able to return

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is defective and it hasn’t even been a year. I just out close to regular price for this modem and it doesn’t work.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend

  • I was really impressed with that gear with Netgear

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed with that gear with Netgear nighthawk until I actually purchased it and a little over 30 days it completely failed.

    This review is from NETGEAR - Nighthawk AX2700 Router with 32 x 8 DOCSIS 3.1 Cable Modem - Black

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Router,

      Thank you for your review. If you are having problems with your CAX30S, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

Page 84, Showing 1,661-1,680 of 1,808 reviews
Sponsored

People also viewed

  • NETGEAR - Nighthawk AC1900 Router with DOCSIS 3.0 Cable Modem - Black
    $149.99
    $192.99
  • ARRIS - SURFboard DOCSIS 3.1 Cable Modem & Wi-Fi 6 Router Combo - Black
    $176.99
    $199.99
  • NETGEAR - Nighthawk AX6000 Wi-Fi 6 Router with DOCIS 3.1 Cable Modem - Black
    $499.99
  • NETGEAR - Wi-Fi 7 Router Nighthawk BE9300 Tri-band Router - Black
    $279.99
    $299.99
  • ARRIS - Surfboard Wi-Fi 7 Router with DOCSIS 3.1 Cable Modem - Black
    $508.99
    $599.00