The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-134 of 134 reviews
Rated 1 out of 5 stars
Installation and App Problems
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I don't normally write reviews, but if you value your time and sanity, do not try to mess around with this router. I spent 2 hours trying to get it to communicate with the app and the web-based admin, and it still would not work. It's amazing that in 2025, Netgear still can't figure out a good user experience. I gave up and returned it. Got another vendor's router and I'm up and running in 10 mins, writing this review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We never used the product however trying to return the product was impossible. We spent hours trying to get a mailing label through the portal and with customer support and was never able to return the product.
If you need further assistance, you can visit: https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.
Thank you, NETGEAR Team
Rated 1 out of 5 stars
Aggrivation in a box
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst router i ever owned. I do IT work and this router had to constantly be reconnected to local devices over and over because of the poorly designed MESH system. Wouldnt even stay connected to the Netgear wifi extender. Avoid this model at al costs.
This reviewer received promo considerations or sweepstakes entry for writing a review.
To take advantage of a newly introduced internet speed upgrade I purchased the Nighthawk AX3000 Dual-Band Wi-Fi Router. It met the upgrade specs requirements and is functioning as advertised. It is a great product!
If you are not tech-savvy you may need assistance setting it up.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Netgear used to make excellent products, but this one unless I received a bad one, is not very good. I had a hard time getting it to connect to my internet. When I finally did it worked for about 2 hours that dropped the Wi-Fi connections and internet speeds were terrible. Don't activate the Armor protection once you do you are unable to turn it off. When activation that is when my real issues began. Web pages on Wi-Fi would take longer to load, Upload speeds dropped at times by 80%. The Armour subscription, other vendors such as Asus offer protection and parental controls for free. Netgear you have to pay for that. If you do buy this router which I do not recomment, do not activate the Amour protection.