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  • Nighthawk
  • Nighthawk CAX80 WiFi 6 Cable Modem Router with 6 Gbps WiFi speed, D Up to 30 Concurrent devices, and a coverage of up to 2,500 sq. ft.
  • NETGEAR Performance You Can Count On. Security Features You Can Trust. Since 1996, NETGEAR has been based in the USA.
  • DOCSIS 3.1 Cable Modem Built-In Supports Internet Plans up to 6Gbps. - Currently certified with CO. xfinity, Spectrum, and Nighthawk.
  • Setup In 3 Easy Steps With The Nighthawk App.
  • NETGEAR Powered by Bitdefender: A powerful suite of tools to help keep you safe online. Includes 30-day trial. Cybersecurity VPN Extended Warranty Priority Support.
  • M CAX30S CAX80 2,000 sq. ft. COVERAGE 2,500 sq. ft. COVERAGE Up to 2.7Gbps WiFi 6 SPEED Up to 6Gbps WiFi 6 SPEED 25 CONCURRENT DEVICES 30 CONCURRENT DEVICES Up to 2Gbps INTERNET PLANS DOCSIS 3.1 Up to 6Gbps INTERNET PLANS DOCSIS 3.1
  • Why Buy Your Own Modem? Maximum Flexibility Connect the WiFi router that best meets your needs. Save up to $168/yr Eliminates monthly rental fees.
  • WiFi 6 Speeds Up to 6Gbps To Stream & Game In Ultra HD 4K With No Slowdowns
  • Technical Specs: * 10.4 in. * 2.5G Multi-Gig port * 3.0 USB port * LAN * Four Gigabit Ethernet LAN ports * Cable/coaxial port * 10/0 IGbE * 10/0 IGbE
  • NETGEAR's Fast Cable Modems video 1 minutes 37 seconds
  • NETGEAR WiFi Routers video 1 minutes 48 seconds

NETGEAR - Nighthawk AX6000 Wi-Fi 6 Router with DOCIS 3.1 Cable Modem - Black

Model:
CAX80-100NAS
SKU:
6398057
$499.99

Customer reviews

Rating 4.3 out of 5 stars with 1434 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, and ease of use. Many appreciate the simple setup process and the wide range of coverage it provides. However, some customers have reported issues with dropped connections, and others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 1,434 reviews

  • Stops working after first year.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 of these products. Both stopped working after 1 year. Right after the products warranty expires. Then you have to call Netgear and pay over $200 to get it fixed. They call it a Customer care contract. Don’t spend your money of this cool looking modem.

    No, I would not recommend this to a friend

  • Modem/router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 5 months of use, the device completely shut down and quit working. Multiple attempts at restarting and resetting failed. Xfinity doesn't support it and tech support for net gear is expensive even on such a new item.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Condocouple,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. All NETGEAR products come with 90 days of complimentary technical support, and 1 year of hardware replacement warranty. If you are beyond the 90 days of complimentary support and you need additional technical support you will be asked to purchase an extended support contract, but if the device has failed and needs to be replaced you will not be charged for the support call, since this is covered under the hardware replacement warranty.

      Regards,
      NETGEAR Team

  • Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router’s OK, but do not activate Netgear Armor. Once you turn it on, you can’t turn it off, and it significantly slows your internet. Based on this, I’m not buying any more Netgear products. What a poor design.

    No, I would not recommend this to a friend

  • PICK SOMETHING ELSE!!!!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this brand new in June of 2021. To say I am disappointed is an understatement. To spend almost $500 on a router and it already break is extremely upsetting. I thought it would be of a higher quality. Stay away dont waste your money on this thing

    No, I would not recommend this to a friend

  • Not worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great until it died 366 days later. Think twice

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi dc3john,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.

      Regards,
      NETGEAR Team

  • Buyer beware

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot for me to leave a negative review, but this product line is absolute junk. I purchased a CAX30 and CAX80 and both were very glitchy (Interface and Functionality). My ARRIS offers more functionality and that was a $200 modem. Also, to my shame I didn't read all the horrible reviews left by others. Save yourself the headache and purchase another brand.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi BestBuyUser72,

      Thank you for your review and feedback. If you are having problems with your CAX80, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Disappointing for Netgear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Netgear products for years. Very disappointed at unreliable streaming. Cuts out a lot and the prior one just went dead after about a year and a half. I have two of these in different cities so it is the router and not just the local service/layout - same choppy streaming.

    No, I would not recommend this to a friend

  • Wish it worked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be a great modem/router if it worked with my isp

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    WIFI calling does not work on this unit.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot get WIFI calling to work with this unit. No help from any techs either.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Wificallingdoesnotwork,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Wildly Overpriced Garbage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this absurdly expensive product in March of 2022, and it died 6 months later. 4-day wait for the geek squad guy, after navigating the horrendous customer service call line. Nightmare experience with a nightmare product.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi John,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your CAX80, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Most inconsistent modem/router I’ve ever used

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most inconsistent modem/router I’ve ever used in my life. Everyday I had it I had to reboot it 5 times. I couldn’t get into any online game on any consistent basis. I would never recommend this product to anyone.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Many issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this in March 2022 and I’m writing this review in December 2022. We’ve had multiple issues since buying the CAX80. All confirmed to be the unit and not our ISP. Our previous Netgear Modem/Router had no issues, so we’re surprised and disappointed that this one has so many, especially at the price. Netgear customer service is not helpful.

    No, I would not recommend this to a friend

  • Piece of Garbage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most expense piece of crap I've every purchased. I bought the extended warranty and after 4 months it died and they replaced it with a bigger piece of crap and wouldn't transfer the warranty. Save your money. Netgear is crap.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi LFH2,

      We're sorry to hear that you are still experiencing issues with your CAX80, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Disappointing Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range was disappointing. Returned and bought docis 3.1 cable modem and mesh router for less.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Ceerob1,

      Thank you for your review. We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult first experience with the range on your CAX80 and returned it. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Get one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing signal, can get wifi all over my house now! Took a little time to set up with my provider but once installed its been great!!

    I would recommend this to a friend

  • Great until firmware corrupts

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was working great for 6 months and basicly turned into a brick after automatic firmware update. Netgear refuses to assist without buying their premium Gearhead support. I wont recommend buying any Netgear product after dealing with their support

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Archersdan,

      Thank you for your review and feedback. Please email us your contact information along and a link to your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Would not recommend :/

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst routers ever , after toons of hours on the phone with CS still having issues , the features are amazing but it fails on giving good consistent wifi conected and wire conection . Would not recommend this to no one. I made this purchase thanking it was the best router/modem out and I was very WRONG !

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Battle,

      Please email us your contact information along with your case number and a link to your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • TOTAL FAILURE IN PRODUCT AND SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router failed after a few months, Best But has totally failed to address this issue, despite the extended service & warranties we paid for. AVOID BEST BUY LIKE THE PLAGUE

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi SERIOUSLYUNHAPPYCUSTOMER,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. If you are having problems with your CAX80, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Very disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed that this product has died after 18 months. I also found the WIFI difficult to set up and not reliable. Not sure what brand I will buy next but I will be buying one from Best Buy.

    No, I would not recommend this to a friend

  • NO QoS, high priced brick!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the sales person this Cable Modem had QoS settings so I bought it... I even returned one because I thought it was broke.... BUT NOW I have a cable modem and NO QOS. Modem is a high priced piece of garbage and the person who helped me does not know anything. Maybe Best Buy employees should not talk if they do not know.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi dbmdude,

      Thank you for your feedback on the CAX80 Nighthawk modem router. Please reach out to us at [email protected]

      Thank you.

Page 65, Showing 1,281-1,300 of 1,434 reviews
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