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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1425 reviews

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Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers express satisfaction with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, and ease of use. Many appreciate the simple setup process and the wide range of coverage it provides. However, some customers have reported issues with dropped connections, and others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,425 reviews
  • Pros mentioned:
    Ease of use, Setup, Speed

    Rated 5 out of 5 stars

    So far good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up with my xfinity account. Easy to pair with other devices. Good app get the speed as shown on my contract

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Good for dual bandwidth use and easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Essy setup. Dual bands. Exactly what i needed to get away from my IP single band router and modem.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Exactly What Your Highspeed Internet Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous router was outdated and not able to handle the gig speeds xfinity was giving me. After the quick and easy install/setup I immediately saw my speeds increase. I have never been more satisfied with a large purchase than I am with this. My entire house is now covered and the Netgear app is hassle free as well. MUST BUT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JoyK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this modem as I took a basic cybersecurity class to find out my xfinity modem was failing a scan because it would respond to a ping. I also wanted all my devices like Ring doorbell, petcube, phones and tv’s to be behind a vpn so this Modem/router combo does this and passes the vulnerability scan. It’s a winner!

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Off the charts awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a netgear modem few years ago, the cable company wanted to start charging for their modem so i got myself the CAX80. I had to call the cable company for part of the setup, it took around 3 hrs in all, so not the quickest for me. Its been running for a few days now, speedtest results are off the charts amazing, beyond my expectations . The range is much better than earlier modems , i have ever owned. Everything works well with this router, my garage door opener didnt remain connected so i added an old wifi range extender in the garage , and that seems to be working good now. Overall after everything has been setup, its stable and i am pleased with my purchase, totally recommend it to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    My new Netgear Wi-Fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. Real easy set up and no issues connecting it to my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Great Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it farther range than my old modem/router combo, setup was a breeze! Now I'm getting all the speed I pay for and I don't have to deal with my service provider remotely slowing down my Internet during high traffic times.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 4 out of 5 stars

    Too soon to give a complete adequate review,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it operational 2 weeks now, however it is operating as described and was simple to install once I contacted my internet provider. Documentation for install and settings were not included so you pretty much have to figure it out on your own if you have some basic knowledge of modems. I did find a manual online at the product website and the NightHawk App is basic with no way of tweaking the modem or changing settings. The NightHawk is not to big and front panel display and rear ports and connections are straight forward. I have mine always on and as yet To run hot or overheat but I am going to purchase a cooling fan just because. So after tech support runs out and six or months pass then I will review again, hopes this helps someone, and yes it is a dual modem with speed and good WiFi. My home is about 2400 square ft,2 story and have no coverage issue with speed 2.4 and 5g.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Router review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, coverage and speed has been good. Very easy to set up. One drawback, some older devices cannot see the router when the wi-fi 6 feature is turned on. I had to go in a unselect it to allow a 3 year old laptop to see the router.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance, Setup

    Rated 5 out of 5 stars

    Easy to setup and fast.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Works well with xfinity. Very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Made a tremendous difference in our house!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this cable modem from the standard modem/router provided by Suddenlink. It has been up for 2 days and I can say enough about the difference it has made. I did all the internal setups (and be forewarned that I have managed networks and network managers globally) and then called Suddenlink. It took about 20 minutes on the phone, mostly waiting on things to happen and then WOW! It was giving my Samsung Note 20 Ultra 750mbps on speed tests on Suddenlink's 1gb connection. It is reaching much farther with the Wifi covering spots that the old modem struggled with. It is hard to impress and ex CTO but I am impressed with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    Quick and user friendly

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was super quick. Followed the app and the instructions, was back online in under 10 minutes and that includes the xfinity time. Love the app and speeds are true to what I’m paying for!

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Speed

    Rated 5 out of 5 stars

    Starts out good and gets better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out by activating the modem with the nighthawk app and not having to call Xfinity to do it. A few minutes later, I was getting the full speed that I was paying for. I've had it for about a month now and it's been rock solid in performance and availability. The coverage throughout the house is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Fastest router modem combo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup works flawlessly so far fastest router I ever had no issue with multiple devices connection excellent range

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good Modem - Smart Parental Controls a Hassle

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The modem itself works great. We upgraded to this modem for the Smart Parental Control add on feature (costs extra, modem only provides the possibility of using the feature). It's been giving us trouble. Not working like we expected and getting support from NETGEAR has been a hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Powerful Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the CAX80 WiFi 6 Router combo for our new Xfinity service. The technician was able to connect it with ease since this is a certified router for Xfinity. Our speed was 1 gig a second from the get go with this great machine. The range is excellent as well and we have not required a mesh WiFi extender since its installation. Follow the simple instructions included with the device. VERY IMPORTANT: After the CAX80 is connected to the internet, you must use a device that is connected via WiFi, not wire/LAN to the router when performing the set up process. Once you open the wireless connection, you will be prompted to create your admin login and password. We have a vast array of smart devices in the house and the CAX80 handles them all with the greatest of ease. Excellent, powerful machine! Worth the investment!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    New router/modem to replace C6300

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Netgear C6300 was a champ. We had been using that router consistently for online gaming, browsing, streaming, etc every day from 2015 until 2022 when suddenly it had to be restarted every other day because it just lost connection. Turns out, Xfinity stopped supporting the unit and was pushing for us to upgrade. So we went with this AX6000 model, which should do us again about 7 years (at least). It supports data speeds upwards of 2gb, which is well beyond what the cable market offers today. The Nighthawk app is slick, gives you plenty of relevant data and controls. This is a nice feature because the C6300 required you to go to the admin page on a browser to do any configurations. So far so good, no restarts and everything is blazing fast. Can actually watch Twitch streams at 1080 source and both play mp games on PS5 simultaneously with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Speed

    Rated 4 out of 5 stars

    Excelent combo router/modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been happy with the performance of both the router and modem. Setup was pretty easy with their phone app. On xfinity 800mbps plan I'm getting 1.2gbps wired and 300mbps wireless. I would recommend upgrading to net-gears extended warranty. Also this unit looks expensive until looking at buying a comparable modem & wifi. Then you're looking at spending 600 plus. This is a great value for the speed and features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Excellent router, good update from my prior all in

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent coverage, excellent speed, bought this to avoid paying rental fees on an inferior piece of equipment from Xfinity. Not much more to be said, except full control via the phone app just adds to the value here. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Replace ageing 1700

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up good signal its upstairs and even down still getting Gig speed om 5 GHz band

    I would recommend this to a friend
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