Customer Ratings & Reviews

I really like all the features on it really really nice dash can

Excellent iQ dash cam and perfect 4k its amazing for security and the cars

Bought 2 for gifts and they’re very pleased with the results.

I'm REALLY peeved off with this purchase! It requires a MINIMUM $10 per month subscription, to be able to use just half the features, ($20 if you want them all!). NO WHERE on the website, or item box does it state this! AND not only that, because I took advantage of the free installation that comes with it, I can not return the item now! So basically I have a useless dash cam installed in my car, now.

I can’t say enough great things about Best Buy in Owensboro! I get quality service every time I visit. I bought the dash cam and Rylan was very patient and careful installing it in our truck. He explained how to use it in great detail and even setup our phone to view the recording. Great staff!!

Product did not work as advertised. Was installed at Best Buy twice and still did not work. Subscribed for the service at $99 a year at the time of installation. I had to return the camera but NextBase has zero customer service and continue to bill me for the subscription. I canceled the subscription via their app. Their phone numbers do not work. Their chat is ridiculous. Don’t waste your money.

Nic quality LIT4g notification also Nic video recording

Many MANY bugs. Not ready for public. I had to return.

It’s okay. But is not sufficient resolution to see license plates. Randomly stops recording, very slow to send alerts, annd slow to upload/view footage. Alerts are only a single notification like a text message. So if someone breaks into your car at night you’re likely to not even notice.

A #1 product and customer service. Would recommend the item and where I purchased the product.

Really good product Never ever have product like this.

Could not get this product to connect to my phone major problems?

Over hyped overrated over priced does NOT work as advertised false advertisement and when you call customer service is like they only have one person working there I get the same person every time I called and she’s no help keep saying wait for update and it should fix the issues guess what I update the software and still the same issues. I WANT A REFUND

The Nextbase IQ 4K has been eagerly anticipated for over a year since it was announced. This camera is billed as a "smart" dash camera with always-connected features via LTE, and in many ways it delivers on those promises at release. There are a few features that are not yet available at launch but are listed in the app as "coming soon." In addition to the "coming soon" features, a few aspects of the camera are frustrating especially for an ultra-premium device. Still, this is hands-down the best video quality of any dash camera that I've used or compared via online video platforms. The install experience for the Nextbase iQ was simply amazing. Nextbase includes a variety of power cables to allow you to connect to constant power via the fusebox or OBD connector in almost any kind of vehicle. You most likely will not need to tap another power wire to get constant power to this device - I just found a circuit that had constant power and pulled the fuse and plugged in the Nextbase adapter, which you then plug your fuse back into the adapter. The setup video you're directed to as soon as you scan the QR code in the box makes things super easy to understand as well. Video quality on my 4K unit is incredible. The video format is 3840x2160 at 30fps, stored using the HEVC codec. Videos seem to average around 150 MB per 30 second clip, which comes out to about 4 hours of video stored on the included 64GB microSD card before it rolls over and records over previous files. The fidelity of these videos is amazing - this is not a "fake" 4K dash cam by any stretch. For the first time with a dash cam I'm able to clearly read license plates for cars passing my vehicle in other lanes, even at high speed differentials. While stopped in a turn lane, you can pause frames and read the plates of vehicles passing at 40mph in the other lanes. It's almost GoPro level quality in that sense. It also does a very good job at night in low light. I was still able to read plates while driving down an unlit neighborhood street. Really amazing. The cabin facing camera is very good as well, and suitably wide angle that it can easily cover both front seats from pretty much any reasonable mounting position on your windshield. Feature wise, it’s a bit of a mixed bag with the Nextbase iQ. The included 4G connection is via the T-mobile network, so if you are in a poor T-mobile area then the benefits of the premium subscription are either frustrating or downright useless. Unfortunately, my home is in an area with abysmal T-mobile so it’s basically impossible to access the camera without removing the SD card. Even the Bluetooth connection you can make to your phone doesn’t seem to improve the connection speed for downloading videos. I’m quite frankly a little shocked that it doesn’t have wifi (at least, there’s no way to configure wifi via the Android app, although the feature is mentioned on the Nextbase site). On the bright side, when parked at work the connection is very fast so the SmartSense parking feature works very well and it’s very easy to play back videos when notified of a “parking event.” SmartSense only powers up and transmits recordings when it detects an event (even a proximity based one – not just G-force or motion) which helps both with your recording time on battery as well as the amount of storage space you’re using. Likewise, downloading clips when the camera is in a strong service area is quick and easy. The other two “smart” features of the iQ aren’t available yet as of Nov 2023 (Guardian mode and Roadwatch AI) so I can’t comment on those. I’m also a little surprised that there isn’t any lane departure or collision avoidance capability available on the iQ at launch – perhaps that will be included in the AI features later? Overall, this is a phenomenal dash cam in terms of quality, easily the best video quality I’ve ever seen from a dash cam. If you live in a poor T-mobile service area, the “smart” features are a mixed bag at best and I can’t believe there’s no way to use a wifi connection. Nextbase says the camera supports up to a 256GB microSD card, which I will definitely be upgrading to so I can get more recording time when in a poor 4G area. If there were an easier way to transfer videos to the cloud (by wifi or Bluetooth to a cell phone) then this camera would be easily worth the high upfront and subscription costs. As it sits now, I’d think hard about the value if you have questionable Tmo coverage in your area.

Didn’t even last 24 hours before it was frozen on the spinning wheel of death never to come back alive.

Too many issues with camera, no cabin sound is one of them. Known issue that they don’t want to fix. It would have been a great camera if it did what they said it would do, but really camera doesn’t work half of the time. Do your self a favor and buy something else, I’m returning mine.

Twice I’ve taken my truck to have the cameras and both times they’re not working as they should… is it the installers or the equipment, I have to go again and get them reinstalled and troubleshooted my wife has been tryin her best to have this issue mitigated with no luck so far

My Nextbase IQ 4K freezes every time I give it commands. I have to disconnect it because it won’t go back to record. Also got the rear camera and it keeps disconnecting. I’m mad that I have spent so much money on both cameras plus the professional installation and this camera doesn’t work smoothly.

Let’s start with the easy stuff, install. Installation is super easy if you use the included OBD connector cable. Although this assumes you’re not using the OBD port for something else already since you can only have one thing plugged into it at a time but otherwise its quick and easy one wire to run and that’s it. I will note though that the larger base of the camera, the part that mounts to the window, might be somewhat problematic if your car has a large tunnel or camera cover in the middle of the window. My car has this, and it means that the camera sits a little more off center than I would normally like but the wide angle view means even with that I still get everything in front of the car as expected from a dash cam. One other note they do include a standard hardwire kit with a bunch of different fuse tap sizes as well you just have to make sure you have a good ground point nearby if you’re going to do it that way. Overall, I like the flexible options they give you for wiring up the camera and it’s really a set it and forget it kind of install because of that. Once the camera is installed setup is super easy as well. Just install the app on your phone and follow the prompts which include scanning a QR code on the device to “pair” it to the app. The camera has a cell connection, so it uses that to do all the initial setup. I will note that you should make sure you have a decent amount of time set aside for this because it will want to update the cameras firmware in the process and that can take a little bit of time. Also, I imagine if you live in an area with weak cell coverage this process might be a little more painful. Now just as a note to get the “full” functionality of this camera you do need to subscribe to their service for it of which there are two tiers but that’s mainly because a lot of the features are cloud based and require the cell service and I’m assuming that monthly/annual fee covers the cost involved in those things. I’m not going to comment on the monthly cost in this review because at the time of testing not all the features of the service are done yet (this review being done in early November 2023). The “Guardian Mode” and “Roadwatch A.I.” are both still listed as “Coming Soon” whatever timeframe that means I have no idea so just keep that in mind if you’re looking to buy this camera. It does seem like you get a three month “trial” subscription though so that’s a plus if you use it and find out you really don’t care about those features. As for the camera function itself, the video quality on the 4K unit I have is pretty good for a dash cam, and even facing directly into a setting sun it was capable of still giving a decent enough camera image to tell what was going on in front of the vehicle. Now to get the best quality video you do need to take time to download a high-quality version of the clips since most of the previews are lower quality. This seems reasonable since you’re getting the initial clips through a cell connection. Also, the parking mode is nice to have especially if you live in an apartment or something and can’t keep an eye on your car all the time. It’s nice having that extra little bit coverage if something does happen. Overall I think this is a decent camera I just wish all the advertised features where actually ready to use. For the features I could use the remote access to the camera through the app when I’m not near the car is nice and the parking feature (because of the constant power from the OBD) is great too. I think once all the features are available to use this will be a great dashcam overall until then it’s qualifies as a “good” buy in my book.

I have the Nextbase 622GW in my truck. I wanted this dash cam for my wife's car. She has a long commute to work and this dash cam has a lot of features that I like. For installation, you have two options. One is running the power cable to the fuse box, the other option (which I chose) is to use the OBDII port. This is the diagnostic port that mechanics use to scan the check engine light on your vehicle. I followed the instructions which indicate to complete the setup before mounting it to the windshield. This is where I ran into issues. You download the Nextbase IQ app and follow the prompts. It states that it will put a QR code on the screen, you then scan that with the app to connect it. After five attempts and 30 minutes of trying, I gave up. I then tried it in my truck and it worked instantly. I was able to get the QR code to come up and scan it with my phone. Once paired, I then was able to install it in her car. I'm not sure what was causing it to not connect in her car, but I was able to get around it. I then mounted it and tucked the cable. I like that I can watch live video anytime through the app. I was able to watch as my wife was driving to work. It's clear video and I didn't experience any lag or buffering. Of course, this will depend on cell service where the vehicle is. There are several safety features with this dash cam. First, if there is ever something that needs to be recorded, you can ask it to start witness mode. This will start a recording and notify whomever you choose and they will get a live feed from the camera. It has SmartSense Parking which watches over things while you are parked. In the app you can adjust the range that it is sensing all around the vehicle. For example, I have it set to closer to the sides of the vehicle and further out in the front and rear. I figure this will help avoid false alarms when someone parks next to you, but will still alert me if someone gets close to the doors. It will also automatically alert 911 in the event you are in an accident and unresponsive. Even though it is "always on", it will detect your vehicle's battery level and turn off if the battery level begins to get too low. There are two features that are not available yet. Guardian Mode and Roadwatch AI. When available, Roadwatch AI will show the approximate speed and distance of vehicles near you. As far as things that I don't like, it's hard at this price point to justify buying a product with some of its features "coming soon". I feel like it should be a completely finished product before it's launched. Also, this camera/mount are quite large. I also don't like that it is subscription based (you don't have to have a subscription, but to use all of the features you will need a subscription). I understand that you are getting a lot of features, but to spend this much on a dash cam and then have to continue to pay for it in perpetuity is a lot to ask. However, with that said, it does give me peace of mind knowing that it is watching over my wife. I know if anything ever happens I will know instantly. That is worth it to me. I do recommend this dash cam and know that with updates all of the features will be available soon with the ability for them to add more in the future.