Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 496 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, price, easy installation, and multiple devices features of the 360 Premium Antivirus Internet Security Software. They appreciate the excellent real-time protection, reasonable price, easy installation process, and the ability to protect up to 10 devices. However, some customers have concerns about the auto-renewal feature and have experienced issues with downloading the digital version of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 496 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Rest at ease with Norton.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Norton to protect my PC's for over 10 years now. We're up to 7 PC's / tablets in my family and the 10-device option is priced competitively so I don't feel wasteful not using the last 3 licenses. Once It's installed I don't really have to think about security being a problem on any of my devices.

    I would recommend this to a friend
  • Cons mentioned:
    Auto renewal

    Rated 5 out of 5 stars

    10 Licenses at a fraction of the autorenewal price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Symantec's auto renewal prices are ridiculous. If you have multiple devices in your household, this is the only way to go. Protect your PC, laptops, phones, and tablets with one subscription.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton 360 Premium is a good deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good product for a great price. 'Came back to Norton after using numerous other brands. Program hasn't asked to save my login information to the vault which is the only complaint I have so far.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi Sheryl,
      Thanks for your honest review! It’s great to hear that Norton 360 Premium has been a solid choice after trying other brands—especially with the value it offers for comprehensive protection across multiple devices. We appreciate you pointing out the login vault issue too; feedback like yours helps highlight areas for improvement. Hope the rest of your experience continues to be smooth and secure! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton 10 Device Coverage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made product that provides great protection. Do not like how hard it is to find out how much time you have left in this version.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton 360 Premium

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is great. I’ve use Norton antivirus for many years and never had to worry about viruses. The more you spend the better your coverage will be. I highly recommend any of the Norton services.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi AngelC,
      Thank you for your continued trust in Norton! We’re thrilled to hear Norton 360 Premium has consistently kept your devices safe over the years. Your recommendation means a lot, and you're absolutely right—more coverage brings even greater peace of mind. We’re proud to be part of your digital security journey! norton_us

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do and cost less than renewing thru Norton website. Will definitely buy again when it's time to renew next year.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Affordable Piece of Mind

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package is cheaper than anything you can find on Norton's own website. It's easy to install or update your subscription once it is about to expire. No uninstall and new download of a new anti-virus like previous years. It's worth it for that added piece of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product great price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great purchase! It was a great price and it is protecting ALL my devices. It was very easy to download and set up, it is easy to run scans and to know I am protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, highly recommended to all friends and colleagues

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the awesome feedback! We’re thrilled to hear you’re enjoying Norton 360 Premium and recommending it to friends and colleagues.
      Your support means a lot—thank you for choosing Norton! If you ever need help or have questions, visit https://norton.com/support anytime. norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection is definitely worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton 360. It has a lot of features that help keep me safe when browsing by preventing me from going to malicious sites and has a VPN that works great. My PC never lags or interrupts my other programs. I've been using it for years now.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    does what it says

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was as described downloaded easily and works as it should

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good antivirus

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Delivered fairly quickly electronically by Best Buy.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton Internet Security

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, as anticipated. Offers complete protection.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience! We’re glad to hear Norton 360 Premium is working well and providing the complete protection you expected.
      If you ever need help managing features like VPN or Dark Web Monitoring, feel free to visit https://www.norton.com/support for quick assistance.
      Enjoy your year of premium protection! norton_us

  • Rated 5 out of 5 stars

    Good Product for PC Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using it for two years in a ROW. The autorenewal is something that you can cancel to prevent huge cost. The Antivirus is really good and comes with Lifelock which monitors the dark web for activities. Really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works very well no problems or complaints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great antivirus never gotten a virus before and scanning pc is good would recommend to family and friends

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for the awesome feedback! We’re thrilled to hear Norton has kept your PC safe and that you’d recommend it to family and friends—that means a lot to us.
      If you ever need help or have questions, you can always visit norton.com/support. Thanks for choosing Norton! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good Prodect

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price - I have been using Norton 360 for the last 5 years and it works better than other Antivirus on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used Norton for many years and it just works as advertised. Worth the price and peace of mind for all your devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as expected, very happy with outcome. This antivirus allow me to use my electronics with ease and peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trusted brand and value for price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the price! covers all my devices under decent money and perfect all rounder security!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hi SudarsanR,
      Thank you for sharing your feedback! We’re glad to hear Norton 360 Premium delivers the value and coverage you were looking for. Protecting up to 10 devices with features like antivirus, VPN, Dark Web Monitoring, and scam protection makes it a great all-in-one solution for families or anyone managing multiple devices.
      Your comment about it being a “perfect all-rounder” really sums up what we aim to provide—comprehensive security at a reasonable price. norton_us

  • Rated 5 out of 5 stars

    Hinter

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so for put it on three devices work well Thanks your cocern

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for sharing your experience. We’re glad to hear Norton is working well across your three devices, and we appreciate you choosing us for your protection. norton_us

Sponsored