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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 496 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the protection, price, easy installation, and multiple devices features of the 360 Premium Antivirus Internet Security Software. They appreciate the excellent real-time protection, reasonable price, easy installation process, and the ability to protect up to 10 devices. However, some customers have concerns about the auto-renewal feature and have experienced issues with downloading the digital version of the software.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 496 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    LONG TIME USER OF NORTON

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Norton for many years and never had any problems with security. Long time ago I did have bugs with the program, but the last ten or so years it's been as smooth as silk. Best buy had completive price, plus getting it digitally was fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have Norton - 360 Premium (10 Device) Antivirus Internet Security Software + VPN + Dark Web Monitoring (1 Year Subscription) - Android, Apple iOS, Mac OS, Windows [Digital]

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I have been using it for years and Norton has always done an excellent job on protecting all of my devices and I have been recommending this product to others. Thank you Norton you are simply the Best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Norton360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Great product. Definitely recommend for customers who lost their free subscription with Xfinity.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Norton 10 device on sale for under 40 bucks!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it at a great price for under 40 dollars. Then turned off auto renewal. Next year I plan on buying again from Best Buy the next time it is on sale and continue my license that way instead of Auto Renewal. Every time I login to my computer I get a push notification on my phone if this was me, great extra login protection.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Havent installed this yet but LOVE Norton 360

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 260 products have never failed me; GREAT price point for 10devices; I always use this on all computers, smart tvs and phones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton 360 Premium is the way to go. Great coverage and BestBuy has the best price by far.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Great choice! Norton 360 Premium really delivers on coverage, and you're right — Best Buy’s pricing makes it even better. Thanks for the recommendation! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and a great product. Cheaper then renewing subscription.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far im very happy happy with this purchase. Protects all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sale worthy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it during a sale and it's been useful for protecting my devices as well as my family's devices. The VPN is a huge plus for me when it comes to streaming services and travel costs. Being a Best Buy Total member has its perks.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with my Norton purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this purchase - Norton was recommended by a professional security expert and it was easy to download and implement.

    I would recommend this to a friend
  • Pros mentioned:
    Vpn

    Rated 4 out of 5 stars

    General Norton 360 (aka NIS) review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRO: easy UI, VPN, Parental control, General quick virus scan and specific CON: auto-renewal at way higher price, renewal about 1.5 month before expiration which is often very inconvenient, no cookie scan/removal unless you buy another product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy makes it very easy to purchase and download. Have used Norton since 2009 never had any problems. Great VPN and password manager,

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Top of the line protection software for all device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection software that’s helped all of our household devices: PCs, phones, tablets etc. well worth the purchase.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great computer protection

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best computer protection programs. I’ve been using Norton for a long time.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to use. It is worth the price to install up to 10 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best anti virus software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of software that found and reviewed a virus on my windows 11

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    WAY CHEAPER THAN SITE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and immediate download! Key comes in the confirmation email. Just don't forget to turn off auto renew in your account so you won't be charged the exuberant prices for renewal!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Norton for life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome protection peace of mind when surfing the web.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton and LifeLock customers! norton_us

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton Anti-virus, the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Norton antivirus , it's easy to understand and easy to use!

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

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