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Customer Ratings & Reviews

Your price for this item is $349.00

Customer reviews

Rating 4.6 out of 5 stars with 1550 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the immersive VR experience and ease of use of the Rift + Touch Virtual Reality Headset Bundle. Many praise the excellent controllers and impressive graphics, while also noting the generally easy setup process. However, some users point out that the resolution could be improved, and there are occasional issues with software and lens quality. A few also mention compatibility concerns with certain systems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Setup
    Cons mentioned:
    Lens quality

    Rated 3 out of 5 stars

    Great for VR newbies, lacking if you want the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently own the HTC Vive and Playstation VR. I decided to buy the Oculus Rift for a second time because I wanted to try out the touch controller to see how much it added to the VR experience. Although it certainly was a step up over the Move and Vive controllers, the poor lenses in the Rift cause things to look darker and give off lens flares when white text is on the screen. I also prefered the tracking fidelity I got from my Vive way more as I felt it was much more accurate and my VR hands didnt get lost. Pros: Comfy headset Light Easy to set up Best exclusives and no workaround needed to play any VR game touch controls feel more natural than VR wands Cons: Headset made me nauseous while the Vive never has lens flare inaccurate tracking unless you buy 3rd sensor If you are new to VR and want a solid performer and dont want to spend 599- get the Rift. However, if you are willing to spend a bit more I would say go with the Vive and wait for the new controllers that are similar to the touch to come out. Thats what I will be doing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fun, but limited

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a little persnickety. The cables are rather short for most setups, and extending them is hit-or-miss. They, currently have the best controllers and are the cheapest good system on the market. Resolution has a "screen door" look to it; as you can see between the pixels. It also tends to heat up your head a lot. I find I need a cool down break after 1 hour of play. There are very few games out there that are worth playing, much less spending money on it. For the $345 I paid, I am very happy; though I still wish I could have bought a Vive. Games tend to be rather short lived; and there seems very little motivation to expand on them. Robo Recall has about 10 different missions; and then just repeats for score. Bridge Control, has even fewer. So, available content is its biggest weakness. Hardware wise, it is average. I would not pay more than $350 for it again. you will still need a 3rd tracker for 360 play and an aftermarket face pad to make comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience
    Cons mentioned:
    Resolution

    Rated 3 out of 5 stars

    Good experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good product and innovative controls. The only problem I faced is, the eye strain. It might be because there is not enough space for my glass inside headset. I couldn’t play it continuously for more than 10 min. Also I felt that the resolution is not that great, but still you will get a good VR experience.

    I would recommend this to a friend
  • Pros mentioned:
    Immersion
    Cons mentioned:
    Resolution

    Rated 3 out of 5 stars

    Decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still not perfect compare to newer models of Vr with higher resolutions, but its still fun playing VR games with it in moderate short period of time (to avoid nausea or headache) . you could give it a try if you are eager to experiment VR but you should wait for the next gen if you want more immersion and better res.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Limited games and overcomplicated temperamental setup. Sensors need perfect placement in order to proceed. Whole system is annoying. I wanted tot like it but it's just a pain. There are much better VR systems out there. This was an impulse buy for me. Do your research then decide.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just get a vive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two things this system does better than the Vive and in both instances it is simply comfort. The controllers and headset are a fair bit more comfortable than my vive, That said the Vive is a superior system in almost every way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Controllers

    Rated 3 out of 5 stars

    Great While It Lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Rift a while back when Best Buy was having a big event. A little over three months after the purchase, the headset fell about 6-8 inches from the magnetic puck on the frontside of my desktop and completely stopped working. Oculus customer service is far from the best as I spent numerous hours trying to have them replace whatever went wrong. The best part about the Rift is by far the Touch controllers. I have yet to see any other VR controllers surpass them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Absolutely terrific product, but.....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have wanted a Rift since they were in the introductory phase. The product did not disappoint. Unfortunately, it made me feel sick to use, so I had to return it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the VR but cords are short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The VR is great but I have two complaints. The first is that the focal point for VR is about four to five feet away. I need glasses for that distance. This makes it awkward and difficult at times. Additionally VR has the occassional issue with heat causing lenses to steam which is that much worse with my glasses on. The second complaint is the cord length. The system is recommended to be in a room where there is plenty of space all around and your sensors are spaced at least 6 feet apart. There is no way to setup an effective area to maximize the use of the system with the cord lengths provided. I have already bought extension cords for the sensors, and it looks like I will still need to get additional extensions for the HDMI and USB on the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this to experience the VR world, and I got to. Unfortunately, there wasn't much to do. The games and programs are great, and the hardware was awesome too, but I couldn't see myself using more than 10 programs. I couldn't justify keeping this product, but its a nice cheap entry point if you want to test the waters.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Only gave it 3 stars because

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a confusing review because I purchased this for my daughters as a present and ended up taking it back mainly because it has to run with a PC or laptop, I have a pretty new laptop, less than 6 months and the grafics Card wasn’t enough to support it and is not upgradable in my laptop so I was literally going to have to buy a new computer in order to even use this thing. And I was disappointed that the thing would have to always be wired when used. My own fault for not doing more homework but I thought these things were wireless (isn’t that part of the appeal). Luckily Best Buy allowed me to return it which is good, I mean it was unused. Go with the oculus Go it’s cheaper and nearly as good a picture plus no wires or fancy PC required.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great for the price but there still needs to be advancements in the technology

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Really Fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a blast! I can’t begin to explain how fun this is and setup for me was super easy. I do wish it had some other options for the headset, mine is always fogging up and i would like the option to have it sit off my face a little more

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Doesn’t work with a laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe it was our bad but we read all the requirements and my son got a lot of tech support and we could not get this product to work with his gaming laptop. He was very disappointed and had all of the correct specs. We gave up.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vr experience

    Rated 3 out of 5 stars

    Fun but be aware of side effects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very fun to see games in VR and that really does make it a whole new experience. Be aware that the VR environment is not for everyone. I found it caused headaches and nausea that lasted for hours after.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kids second vr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed like good equipment compared to others in the market

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it works pretty well, difficult to get set up at first unless your computer wizard. A few glitches in the software. The graphics are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Wasn’t really awesome like the commercials make it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really awesome. Ease-of-use was great but the controllability was poor at best.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Must have a gaming computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, I had to return this item. It was not compatible with my new laptop and requires a device with more gaming technology

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep said it would work with my husbands new laptop but it would not and the graphics card that he’d have to change it to was over $400 plus labor of about $200 so by the time we bought the unit plus the upgrades we would have been in over $1000 so it wasn’t worth it to us but we really aren’t the gamer type people to spend that kind of money for this kind of thing so we returned it. The customer service guy said that several people returned it for the exact same reason.

    No, I would not recommend this to a friend