Customer Ratings & Reviews
- Model:
- URC7966
- SKU:
- 10735962
Rating by feature
- Value
Rating 3.2 out of 5 stars
- Quality
Rating 3.5 out of 5 stars
- Ease of Use
Rating 2.8 out of 5 stars
Perfect for the dark
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced the remote that came with the TV with this new universal remote. It is easier to use plus it is backlit making watching in the dark a breeze.
I would recommend this to a friendI tried
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was going to be an easy setup. The app would crash when i was trying to set my up Fire TV. Return to Best Buy the next day.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for your feedback regarding the URC 7966. We are sorry to hear that you could not set it up successfully. We would love to help you find the best remote for your devices and guide you through the setup process. You can always contact us via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Kind regards, Your One For All Team
Too Limited for Multiple Devices
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found it a bit complicated to set up and use. It also supports only a small number of devices, which was disappointing. I ended up choosing a more expensive remote that can handle over 20 devices in one.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for sharing your review on the URC 7966. We sorry to hear that it was not the right remote for your setup. If you should ever look for a new remote we would be more than happy to help you find the right model. You can always contact us directly via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
Heed the negative reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I should have believed the low ratings! I overcame difficulties with the App communications by using a different phone but my STB would not load, even though it was in their database. Of course no way to code enter on this remote. Tech support was unable to help as they insisted the STB was in their database and it should load. They recommended I return it anb buy a 7880, no backlight, no voice control
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for your feedback regarding our URC 7966. We are sorry that you had such a negative experience with the setup of the remote. If you have any open questions or further concerns, please do not hesitate to contact us again. You can reach out to us any time via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
A universal remote shouldn't be this difficult
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where do we even start? To program this you must have the nevo app. It is so incredibly dumbed down that it's ridiculous. The app freezes and the remote also freezes during programming. After 2 force closes and clearing cash and data on the app, I finally got to connect to my Vizio TV. Then, I tried to set up my Nvidia shield. It would not connect and froze up again. Pulled the battery on the remote and restarted the app and it appeared to connect to my shield but performance was sluggish and the microphone button would trigger voice search but wouldn't actually pick up my voice for some unknown reason. Tried to pair as a generic Android TV device and it pairs to my shield but none of the buttons work. When using it in Nvidia shield mode, I cannot for the life of me figure out how to have my TV volume punch through so if I want to change the volume I need to physically press the TV button first. No other universal remote on the market works this way. I will be returning this. Just a total waste of my time
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Chuck,
thank you for your feedback. We are sorry to hear that you had a negative experience setting up the Smart Control Pro. It is true that the Smart Control Pro is set up using the AI-powered "MyNevo" app, which is designed to be user-friendly and guide you through the installation process. We would like to set up the remote with you from the very beginning. This way, we can understand the difficulties you are facing and address them accordingly. We appreciate your honesty and look forward to hearing from, so that we can provide our assistance. Please contact us at 855-716-2573 (TOLL FREE) or email us at [email protected] We are open Monday through Friday, 9am-4pm ET. We hope to hear from you soon. Sincerely, Your One For All Team.
BRAVIAneedsABackliteRemote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nicer than BRAVIA remote; I is backlite. However lags a little bit compared to factory Sony(junk)
I would recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for sharing your experience on our URC 7966. We are glad to hear you like the backlighting on our remote, but we are sorry to hear that the remote is not reacting correctly. We would be happy to help you control it in the best possible way. If you like you can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
universal remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s OK but not what I needed. it didn’t connect to all my devices like I thought it would
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Marc, thank you for this review on our URC 7966. We are sorry to hear that you are not able to control your devices as expected. We would love to hear more about your experience, help you with the setup and answer all questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Keep Looking for Something Else!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waaaaay too difficult to set up and tailor to your equipment that you wish to control with this. You must load an app on your smartphone to get it going and, like most "things" from the Far East, the instructions are cryptic and non-understandable at best. I would advise the potential buyer to keep looking for alternatives. I am underwhelmed (and therefore, disappointed with my purchase) to a great degree!
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, Thank you for sharing this review on our URC 7966. We are really sorry to hear that you had such a negative experience with the setup of the remote. We would be more than happy to help you set it up in the best possible way. You can always reach out to our support through this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Only option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was Bluetooth! Very hard to code to TV. App would not install on Apple device.
I would recommend this to a friendUniversal Remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not meet my requirements to operate a cable box and a fire stick
I would recommend this to a friendBrand response from One For All
Posted .Dear Gordy, thank you for this review on our URC 7966. We are sorry to hear that you were not able to control your cable box and fire stick. That should be possible and we would like to offer our help to set everything up in the best possible way. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Not bad but consider other options
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the fact that its a universal remote but It doesn't work completely. I have to physically get up and take my tv cord out of the socket every day to have the TV turned off instead of the power button working.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Rashawn, thanks for your review on our URC7966. We are sorry to hear that you cannot control the power function of your TV yet. We would love to help you find a better solution for this. Please, fell free to contact us directly via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
Does what it’s suppose to do
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it does the job. If you have LED lights near the area you’ll be using the remote, it does change the lights sometimes. I’ve had it not work on me a few times but i got into the app and reconnect it and it works fine after that.
I would recommend this to a friendAbsolute Trash! Waste of Money! Waste of Time!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If there was a zero star, I would give it to this remote. It is absolutely the worst remote I have ever bought, and I rarely leave review for anything but this is a pure rip off! Set up was a gigantic pain in the you know where! Then you have to always keep resetting it because it just wont control anything. We had to go back to using regular spectrum remote which works much much better than this one. Absolute waste of money!
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for your review on our URC 7966. We are very sorry to hear that you had such a negative experience. If you are interested, we would be glad to help with the setup and answer all questions. You can always contact us directly via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
Programming app didn’t work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason I was never able to get the app to work. So I was unable to program the remote. I returned it.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Lisa, thank you for your review on our URC 7966. We are sorry to hear that the app was not working for you. We would love to find a solution for you. You can always contact our support via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
works great small mic issue
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.originally purchased to use built in microphone to use voice search but it does not work with my app or tv but remote works properly very good quality very easy to connect
I would recommend this to a friendEasy one two three Z
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great controller you should buy it it's a great replacement
I would recommend this to a friend
Bad setup
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Requires setup with an AI chatbot. Also randomly unpairs itself.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Chris, thank you for your review on our URC 7966. We are sorry to hear that you are having connections issues. We would be happy to find a solution and answer all questions. Please, feel free to contact our support via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
Tuff Setting Up
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noy a fan, hard to setup, instructions hard to follow.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, Thanks for this review on our URC 7966. We are very sorry to hear that you had such a hard time with the setup. We would love to assist and answer all of your questions so you can set it up to the best possible extent. Please, contact our support via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Just horrible
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not had the remote for an entire year and it does not work. The remote takes 4 batteries, I changed the batteries and it still was not working. I went to change the batteries again and the remote was working with only two batteries in it… definitely malfunctioning. I will never purchase this again.
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer,
We're sorry to hear that your controller isn't working. If it has stopped functioning, please contact us so we can assist you in the best possible way. You can reach us at the following link: https://www.oneforall.com/en-us/webform or via Facebook messenger.
Kind regards,
Your One For All Team
Pretty good remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical given the other reviews but had to give it a go to see for myself. So far so good. It controls my 8 year old Samsung tv, pioneer receiver and Roku nicely. Set up was easy though there was one spot in the instructions that was misleading/confusing (no affect on set up, maybe got lucky). The remote range is bit lacking from what I am accustomed. Not terrible just not what I was used to with my Logitech. The remote is organized nicely with a quality feel. Overall pleased.
I would recommend this to a friend
