Main Content

Customer Ratings & Reviews

Customer images
Your price for this item is $139.99

Customer rating

Rating 4.2 out of 5 stars with 128 reviews

83%would recommend to a friend.

Write a Review

Rating Filter

Pros mentioned filter

Cons mentioned filter

83%
would recommend to a friend
Page 1 Showing 1-20 of 128 reviews
  • Rating 5 out of 5 stars with 1 review

    The best voice over IP units.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Set up, Sound quality

    I like this unit because I had one before the one before it was really easy to set up however this unit took longer to set up took me awhile but I was able to do it both ways wired or wireless after I set it up it works great I do recommend this unit to anyone that would like to have voice over IP and the service it's great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works great and saving tons of money!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Call quality, Money saver, Price

    I finally decided to transfer the landline we've had for more than 25 years. We have cell phones with different numbers, but I wanted to keep our old landline number both for nostalgia and to reduce spam calls to our cell phones. (We give out our home phone to businesses, when we sign up for things, etc.) I transferred our home phone number to Google Voice and bought signed up for Ooma because I wanted 911 service. I could have just bought the Ooma telo and used our existing wireless phones, but decided to go ahead and get the Ooma handsets too. I'm really glad I did. We have the two Ooma handsets along with one old wireless phone hooked up to our Ooma Telo. You probably don't care about all that, you just want to know if it works --- and the answer is yes! I've been very happy. It was relatively easy to set up and now works just like our old landline did. I can check Ooma voicemail on the Telo, on the Ooma handsets, on my computer or on my cell phone. I also get a text message on my cell phone when we have a voicemail. I can also easily block spam numbers. The best part is we are paying about $7/month for Ooma versus $65/month for the landline. My only complaint isn't anything that's inherently wrong with Ooma, but rather only an issue if you choose to use a Google Voice number with Ooma. When you set up GV with Ooma, you actually end up with two phone numbers: the original Ooma phone number you receive when setting up the system and your GV number. You can use both numbers if you want, but I choose only to give out the GV number. So, nobody I know or want to talk to ever call me on the Ooma number. However, and here's the issue, that number is still active, so spammers call that number. That means I get spam numbers to both my Ooma number and to my GV number. With that said, if you're transferring a landline, you could transfer it straight to Ooma and not use GV if you want. That would eliminate the problem of two numbers and additional spam calls. Anyway, Ooma has been working great. It was easy to set up and I'm saving about $55/month.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works Great for my 80+ year old Mom

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I purchased this as a landline for when my Mom when her cell phone battery would run out. Also, it is great to have this Ooma line when she asked questions about her cell phone. I am using it for basic service so the cost per month for taxes is less than $10. I bought this for a second line since I could not get to my Mom when she had trouble with her cell phone because her building was locked down for the Covid19. I worked out with the staff to plug it in for me after I programmed it in the parking lot with their Wi-Fi node access. She plugged it in and it worked great. The only thing is if you do not have enough bandwidth on the Wi-Fi, the person with the Ooma will hear you clearly but they may break up a bit on your end due to allocation for download bandwidth trumps the upload bandwidth. Still is a good system to use as a backup to a cell phone.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good, but?

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Ooma is very good and you pay only $5 taxes. The only problem is the phones don’t have a quality call. I added an extra Panasonic phone I had and you can see the differential. With the ooma phone you listen the voice with a little distortion and sometimes I can’t understand very well the another people and that didn’t happen with my extra Panasonic phone

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works as expected.

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Bought this one to replace an older Ooma Telo with the last gen headset. The older headset was terrible and never worked right due to battery problems. The surface coating of the older Telo unit and headsets also became tacky and sticky. This new unit works as expected as is no different in function as my old Ooma. I like the new headset design. Hopefully the surface coating on the units won't get sticky and tacky like my previous Ooma.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great idea for a home phone

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Love it! If you already have high speed internet, this is a great way to keep your bills low. You buy it once, and save lots of money each month on your phone bill. It's wonderful. I've had one before, but this time I got the Ooma phones as well. It can also connect to your cell phone, so you never miss an important call.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great VoIP Telephone System

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I’ve been reading about the Ooma Voice over IP telephone system for 2-3 years or longer, and wanted to switch from phone service through cable company to this VoIP, but was skeptical about the entire service. I finally decided to buy this package that included the system and two handsets. I was quite impressed after trying it for a few days, and then decided to port over my phone number to the Ooma network. This is a great product and definitely recommend this product and the service.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Ooma phones

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Work well. Set up was fairly easy. Phones are user friendly

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great voip phone

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Best thing I did to eliminate att. Phone works great and my bill is 6 bucks a month. Was simple to connect to internet and used old house phones too. Its a no brainer. Buy it!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great VOIP Telco system

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Needed to replace my old landline that was used only for alarm monitoring and find a less expensive solution. The Ooma Telo Air was the perfect choice for me. Setup was very easy and straight forward and it works fine with my old ADT alarm system plus I'm saving about $35 per month.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    If you must have a home phone

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have had my Ooma since Jan. 2020. I purchased a second unit 4/2020 for my in-laws. They love it too. It works great with either WiFi or Ethernet. My new bill is $14 cheaper than my u-verse service. I have my cable modem and Ooma plugged into a battery backup. When we lost power for about 3 hours, my phone and internet service were working.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    A joy to use

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I had the older version of the Ooma Telo and after 5 years it was still going strong. I wanted to add extra receivers and the new units are not compatible with the 5-year-old Ooma, so I decided to purchase this combo. So far so good, I have loved the Ooma service since day one, it has every featured you could ever need from your home telephone system and then some.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Exactly what I needed

    |
    Posted .

    This is the second Ooma system I have purchased. This one was for my daughter who needs a "business" phone but only uses her cell phone. We hooked it up in her home office and she was up and running in about 15 minutes. Very happy with the system.

    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Bad start turned out ok.

    |
    Posted .

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Original Telo unit did not work and had to be returned to Ooma. They sent a replacement and it is working fine. Seems like the unit I received might have been a return since some of the plastic was removed from the phones. On the bright side they said it would take 3 -4 weeks to port our number but it only took about 3 days.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Wish I had known of Ooma along time ago!

    |
    Posted .
    Owned for 1 month when reviewed.

    It is a recent purchase and I’m still becoming familiar with it and it’s features. I believe that in the long run it will be worth the investment.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Easy and cheap

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Ooma is a more reasonable way to use a "land line", far cheaper. It seems a s though all phone lines are now over an internet in some form. Eliminate the telephone company iif you have an internet connection. Only have been using system for two weeks, but seems to be fine.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    Hardware issues

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Spent hours and hours trying to set this up. After trying everything multiple times assuming I was missing something, got on the phone with tech support. The unit had a defective activation code and was a “known issue”. Waited a week, got the new one, and handset’s wouldn’t pair. Again had to call ooma support. Ended up being a software update that they had to push through manually. Another know issue. Everyone I spoke with had been pleasant (although not knowledgeable until I got to the tech people) but the process was reaaaallly frustrating. Shouldn’t have been that hard. Made test calls and seems OK, fingers crossed. Only been a day.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Wolfpeace

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Excelent phone land line for home, easy cinfiguration

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Works great and very reliable

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Call quality, Price, Set up

    This is my second Ooma telo. The first one died after many years, at least 10. It may have been the victim of a storm. This one was very easy to set up although the technical support was not at all knowledgeable about the product and kept on reading to me from a script. I was able to set up the device on my own after realizing that the technical help was not at all helping. Once set up, the device works as advertised. Calls are always clear and there is never a moment when I have difficulty with audio. The handsets are very ergonomic and have a small base, which means that I have many places where I can set it down without worrying about space. Of course, I can place it only in spots where I have an electrical outlet as one is needed to power the handsets. Once powered, the handset can be used anywhere in my house. I have not tried using the handset outside my house, but I know that it works at least 40 feet from the base. With the handset and wifi, making and receiving calls are seamless. The Built-in WiFi in the telo implies that I can place it literally anywhere in my house. The telo and two handsets were on sale when I bought them. The price was reasonable, but the most significant factor in terms of price is that the value to operating cost ratio for this product is highly competitive. Though I have used the premium service in the past, I now use only the basic service as I use the Ooma service as a supplement for my cell. Nonetheless, there are some nice features that come with the premium service. Of course, nothing is free or always priced perfectly on the sweet spot; thus one must pay extra for the premium service.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent Phone!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Excellent product and customer service. I had a problem with one of the handsets and they sent a new one out. Anyone paying for conventional phone service or Voip through their internet provider should get this product and save some money.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
advertisement