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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1323 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,323 reviews
  • Rated 5 out of 5 stars

    New mobile phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this newer model cordless phone. Easier from the older models to use the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Carol! Thank you for sharing your experience! We’re happy to hear the newer cordless model is easier to use and meets your needs. It’s great to know our improvements are making a difference! - S Panasonic

  • Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this phone to replace an older set of phones. Easy to set u and sound quality very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Faultless Cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality cordless phones with great range. Easy to use and light and a fresh makeover for some older Panasonics we had that were old. Very happy with these.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy to read that you appreciated our product. Thank you for the nice feedback! -C Panasonic

  • Rated 4 out of 5 stars

    Nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the block caller feature, easy to store numbers and lightweight. Sound of recorded messages are not so clear, will review the instructions. Overall happy with the phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback! We're glad to hear you’re enjoying the caller block feature, easy number storage, and the lightweight design. We appreciate your note about the recorded message sound quality and hope the instructions help improve your experience. Overall, it’s great to know you’re happy with the phones. - S Panasonic

  • Rated 5 out of 5 stars

    Very good phone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es un buen pruducto fasil de usar y el tamaño es perfecto.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. - S Panasonic

  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Has all of the features I need Set up is easy Well made

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad your Panasonic phone has all the features you need and was easy to set up. It’s great to hear you find it well made! - S Panasonic

  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a fan of Panasonic phones for many years, both in the house and office. Never had any issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your loyal support and fantastic review! We’re so glad to hear that Panasonic phones have been a reliable part of both your home and office for many years. Your 5-star rating means the world to us, and we’re honored to have earned your trust. Here’s to many more years of seamless communication! - F Panasonic

  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar to one it replaced. Needs to have a little more volume.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the 5-star review! We’re glad to hear the phone system is doing the job and meeting your expectations. We appreciate your feedback about the volume, it's valuable as we strive to improve our products. Thanks for choosing us! - F Panasonic

  • Rated 5 out of 5 stars

    Great home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. One button to block those unwanted calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Nice options on phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pjhones work great, crystal clear sound. Like the caller block feature as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 4 out of 5 stars

    Best Buy vs Amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on Saturday night and was delivered the next day, Sunday. Seems to work all right. Not too expensive. Pretty similar to the one we have had for the past 15-20 years. Did not have in the store, had order it online. People at the store did not seem to know much about it. Hard to beat Amazon with this kind of service. I like Best Buy, have for years. But they need more "experts" if they are going to compete with Amazon.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! It’s great to hear your new phone arrived quickly and is working well, carrying on the reliable performance of your previous model. We understand how important knowledgeable service is when shopping, and your feedback is valuable as we aim to support our customers in every way possible. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic - KX-TGD833W DECT 6.0

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are great easy to work. Best value for the price. They work great in each room. Best Buys has the best products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Alan! Thanks for the awesome 5-star review! Glad the phones are working well throughout your home, great value and easy to use is always a win! - F Panasonic

  • Rated 5 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent usage. I've had the black set for 10 years. These are a replacement, since the black ones have worn out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic 5-star review! We’re so glad to hear that you’ve had such a great experience with our phones over the years. It’s amazing to know your previous set lasted 10 years, and we’re thrilled you chose us again for your replacement. We hope this new set serves you just as well for many more years to come. Thank you for your loyalty and support! - F Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Calls are very clear. The range is very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Kathy! Thank you for the great 5-star review! We’re delighted to hear you’re enjoying clear calls and strong range, that’s exactly what we aim to deliver. Thanks for choosing our phone! - F Panasonic

  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. I bought it to stop the robocalls and it does just that! I now have peace and quiet in the house instead of the phone ringing every two minutes

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your wonderful feedback! We’re so glad to hear that your new phone is doing exactly what you needed, bringing peace and quiet back into your home by stopping those pesky robocalls. It’s always rewarding to know our product is making life a little easier for our customers. Here’s to many more moments of uninterrupted tranquility! - F Panasonic

  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone was easy to set up and works well. My only complaint is that I cannot figure out a way to delete voicemail messages from any of the handsets; it can only be done from the base unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review! We're glad to hear that your KX-TGD833W phone was easy to set up and is working well for you. We appreciate your feedback about the voicemail feature, and we understand how that could be a bit inconvenient. Please note that the Voicemail service is provided by your telephone service provider, and you will need to dial an access number given by them to check the messages they have on their base. Your input is valuable, and we’ll be sure to pass it along to the team for consideration in future updates. Thank you for sharing your experience, and we hope the phone continues to serve you well! -C Panasonic

  • Rated 4 out of 5 stars

    Message quality is poor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our 8 year old Panasonic system which had some of the handsets not working well. We first tried an AT&T phone which was nice but didn’t announce incoming calls. So we then tried this Panasonic phone which had similar functionality to our last phones and was easy to set up. However, the quality of the messages left on the answering machine is poor. It is very crackly and difficult to understand. We are trying to decide whether or not to return as we like everything else about this system.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We would recommend contacting the support team so they can help you with some recommendations in this situation. You can contact them at shop.panasonic.com/support
      -A Panasonic

  • Rated 5 out of 5 stars

    Fine phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as replacements for my 83-year-old mom. They were pretty easy to set up and program. After she got used to them, my mom seems to like them. Good battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the wonderful 5-star review! We’re so happy to hear that the phones were easy to set up and that your mom is enjoying them. It’s great to know that the battery life is working well too. We appreciate you choosing our product, and we hope it continues to make daily life a little easier! - F Panasonic

  • Rated 5 out of 5 stars

    A hit with my 86 yr old Pop!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 86 yr old dadso he could have a phone in a few rooms of the house. They are easy to use, he can block spam callers, he now uses speakerphone and can multitask (he's hilarious) and we both know that Panasonic is a name and product you can trust. He also says they are comfortable and not clunky! Great price too. Quality with a great warranty.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear they are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Yes, I still have a landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our landline phone & answering system because ours died. Ordered the referenced Panasonic. Works well and directions were easy to follow.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey there! Thank you for taking the time to share your thoughts and feedback with us! We're delighted to hear that the phone system is working well for you and that the instructions were easy to follow. We appreciate your positive experience! -C Panasonic

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