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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 232 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the product's overall performance and its intuitive, simple button layout that ensures ease of use. Users also frequently highlight the seamless setup process and the device's broad compatibility with various brands and older projectors. While the vast majority of feedback is positive, some users have noted minor issues regarding the functionality of specific shortcut buttons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 230 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Simple functionally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use with simple button layout. Works great right out of box with easy connection to various tv models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best "Universal" Remote replacement.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lost my original remote for my Samsung Smart TV, bought this as a replacement, and have been very happy with it. ​The remote features a clever, two-stage battery cover. It has a built-in "soft stop" that lets you slide the cover down just enough to reveal six hidden programming buttons without the door falling off. These buttons allow you to easily pair the remote to your specific TV brand: Samsung, LG, Sony, Vizio, Roku TV, or Fire TV. If you need to change the batteries, a little extra force slides the cover completely off. ​On the front, it has the usual Prime Video, Disney+, and Netflix shortcuts, plus a dedicated YouTube button—which is a massive plus for me since I use it more than the others. ​Structurally, it’s slightly wider and thicker than a typical Samsung remote, making it much more comfortable to hold. The layout is very similar to the original with only minor changes, but it helpfully adds dedicated Play/Pause, Rewind, and Fast Forward buttons. Another great feature I was surprised by is that the buttons light up when pressed and stay illuminated for about 6 seconds. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having kids means messes and the possibility of things being broke, my son was playing with bubbles and put his bubbles down without the cover, it spilt and the original remote for our tv was ruined. In a bind I looked up what remotes would work and this was the one we chose. It works great the only thing that doesn’t is one of the 4 app buttons but the other 3 work fine and we’re comfortable enough with it it doesn’t bother us. Incredibly easy set up once we figured out where the “numbers” to input the tv codes were on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to operate! Love that I can connect to Netflix, Prime, YouTube & Disney with one click.

    I would recommend this to a friend
  • Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Nice upgrade.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buttons feel nice. Easy setup. Would give 5 star but the lighted buttons are very dim. Only the power button lights up when other buttons pressed. Do like the one touch buttons for YT, Netflix, D+ and Prime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So simple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple. It worked right out of the packaging. No complicated set up. It’s even better than the remote we lost. Double win!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal Remote by Philips.. 0p⁰】

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey there BB Team: The universal remote that replaced my lost remote was easy to setup . It was much easier than my previousl experiences!!! Much Thanks Michael Delligatti ❤️

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Great Choice, Great Value, and Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased a new TV for our bedroom and although the picture quality and sound are excellent the remote is awful. It has WAY to many buttons & they're configured in the most UN-USER friendly manner possible. The layout of the Philips One-Touch remote is super ergonomic! The buttons are spaced out in a comfortable way, and the backlight is very appreciated! This remote is wonderful in the dark. Pairing it to our TV required a one-button process. It comes with several TV Brand button options & you just choose your TV, That's it!! Great Choice, Great Value, and Great Product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Light up remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great easier than the actual original LG that came with tv. The back light feature really help to see it and functions are simple to understand.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Simple bu Effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When our original remote broke, we assumed that getting a replacement for pur relatively old TV would be a pain. I am happy to say, this remote is a ver suitable replacement. It does not have EVERY option and shortcut our original remote had for all of our Vizio televisions menus and features, but it is easy enough to find a simple path to all our favorite apps and menus. This product is not going to blow you away, but its simple but sturdy build is perfect to replace an old remote with or simplify a remote for someone who is overstimulated by some of the modern remotes with many options. All in all, a simple but very effective purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    If Only All Streaming Buttons Worked

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up & use even with nails. Lighted buttons make it easy to see & the size is nice. Overall good design. Bummer YouTube button doesn’t work. Other streaming buttons do conveniently work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to program with just a click of a button and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Overall performance

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to use. Great price. Works on almost all brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Simple remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has been working great! Easy to use and great price! We didn’t even have to configure it. It automatically started working with our tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Setup

    Rated 5 out of 5 stars

    Quick Setup and Great Functionality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and great functionality out of the box with our Samsung TV. The remote took 30 seconds to setup and works as well as our Samsung remote that came with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button layout

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great after our old remote stopped working. Only issue is with a pin on our prime video account we can’t access all the numbers to input the pin. But other than that it works! Love the back light

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. It’s a great size & very func. I’m using it for a Sony tv and there are no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    liked it so much i tried to buy another

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just moved, lost my samsung remote, tv got into a funny mode where the input was something other than my amazon firestick which i use for pretty much everything. firestick remote wouldn't let me change inputs. bought this little baby and with one touch problem solved! once i programmed it for samsung with push of a single button, the thing even controlled my amazon firestick making that remote a third tit. i loved this so much i bought another for my older lg tv. why nobody has managed to come up with one touch programming for common tvs before is beyond my comprehension. but this remote definitely gets two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easiest setup EVER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HIGHLY RECOMMEND open, insert batteries and press 1 button. The brand of your TV and that is it. All of my connected devices worked without having to look up any codes.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Button layout

    Rated 5 out of 5 stars

    Replacement for original control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this was a replacement, it still works ok w/ my Samsung TV. However, the control buttons are different and I had to learn now to use it, it does serve the purpose.

    I would recommend this to a friend
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