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Customer reviews

Rating 4.6 out of 5 stars with 6653 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 6,653 reviews
  • Rated 1 out of 5 stars

    Geek squad installation of screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them 3 tries to install screen protector and it still bubbled up and never set.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Installation not fit correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It go up side and right side a lot. He even didnt check it before give it back to me lol

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Money to throw away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought Blaze, Screen protector,installation tragedy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The In-Store Rep (sorry that I cannot remember his name) went above and beyond to help me with this purchase! He took the time to carefully explain options, features, and to compare this phone with other models. He helped me make my own decision - no pressure, just welcome advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear view again!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was done quickly and flawlessly to my approval.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CajunLa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the screen protector and and the Geek squad installed it forme in just a few minutes. It made the computer look so good. It has no scratch marks on it and I dont have to worry about scratches anymore since I had the Geek Squad put it on. I wear jewely and I am constanly wiping the screen and my rings sometimes rubs across the screen and till this day i have no scratches.very durable..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad transferred all my data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I had several electronics with lots of pictures and data. We needed to save all of our things and one secure location and the geek squad came through. Educated us on some portable hard drives. We went with a T9 and they were able to transfer everything under the T9 labeled. It showed us how to use it everything. A+ for those guys and a big thank you!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent service from the team who helped me place the screen protectors on my children’s phones. Their attention to detail, professionalism, and friendly attitude made the whole experience very pleasant. Everything was done at the right time and with the proper care. I truly appreciate their great customer service and the guarantee they provided. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So understanding and empathetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my screen protector had bubbles at first, they had absolutely no issue trying to fix it as much as possible and wouldn’t stop until it was to my standards. Would use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. They have provided great service, very reasonable on non-warranty items. Have been very helpful in solving problems and setting up new products especially new mobile phones, watch, etc. Very helpful even with just general questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty I’ve ever bought I have to get my screen protector replaced at least 2 times a month but most people but if you do get the screen protector I bought and put the plan on it your saving 45 dollars every time you just tell them you need a replacement but something that I don’t like about this product is that somtimes it’s not in the store and I like to be able to just get it done and over with there because they put the screen protector on my phone for me because of the warranty but somtimes they don’t have the product in stalk so I have to order it which can be anoying somtimes but overall every time I go into best buy they know me and just point me to the geek squad who answers all my questions and helps me with the things I need help on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service installation of screen protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was quick, professional, and super convenient. They installed the screen protector perfectly—no bubbles, dust, or misalignment. The staff knew exactly what they were doing and made sure everything looked clean before handing my phone back. It feels like a brand-new screen. Overall, excellent service and definitely worth it. I’d come back again for any phone accessory needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new cell phone cover fast for my son. Geek squad to the rescue. Dude even put the protective cover on the phone for me. What else could I ask for? Maybe a chance to win $400 by completing this review? Sure!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad transferred data to my new iPhone &iPad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always performs top notch service, the techs are friendly, and always makes sure we are happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not the most tech savvy and when I ask geek squad to help me they do so professionally and courteously every time , I have always been well treated by all geek squad memebers I have encountered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can in the store to purchase a case for my new iPhone 16 Pro Max. I had great service and the employees were very attentive when I was shopping. I am very satisfied with my phone case and the protector they installed for me. Thank you Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very pleasant experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, approchable & knowledgeable of the products, he knows what he’s talking about! He has great personality too & very approachable! He goes over & beyond to give good service to his customers! He helped us w/ all that we needed! It was a very pleasant experience for us! Thanks much! You’re the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice salesperson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to get a screen protector for my phone and the salesperson was super sweet he looked for help for the installation and couldn’t find anyone available so he did the job for me and was very good at it, he was super nice and very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was awesome. Scheduling was easy, they showed up on time, and the technician was professional and friendly. They explained everything clearly, fixed the issue fast, and made sure everything was working before leaving. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent staff who support us with any device and help with screen protector installation; excellent service.

    I would recommend this to a friend
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