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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 53 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance of the XLR 90 Electric Scooter, finding it effective for its intended purpose. The scooter's max speed is also well-received, providing sufficient power for users. However, some customers have reported issues with the scooter's charging process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 1 out of 5 stars

    Not good for this not working out of box brand new

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my 8yr old son after returing a hoverboard with charging issues and the throttle buttons sticking and now right out the box this scooter doesnt even work, got it charged ovet night and power button lights up but throttle doesnt do anything so now returning this crap tomorrow

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear there is an issue with your unit. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of a scooter. Would recommend it to my friends. Cost very economical.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the greatest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to return this product, we charged it and it seemed like it was barely working. I would not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scooter handle keeps moving out of place. Scooter also wobbles while beimg used. This is not one of the better scooters at all.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear about these issues. For the handlebars, please make sure the T-bar is pushed all the way down onto the steering tube and that the collar clamp is fully tightened. Please refer to page 4 of the owner's manual. Please also ensure the axle bolts on the rear wheel are fully tightened. If you continue to have any issues, please call us at 866-467-2967. We are available Monday – Friday from 8am – 5pm PST.

  • Rated 1 out of 5 stars

    Electic Scooter Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a kid's scooter. No where in the description did it say so.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      We appreciate your feedback. The product specification is provided on the listing and shows recommended age 9 +, It also lists deck size, handlebar height and recommend max weight is 120 lbs.

  • Rated 1 out of 5 stars

    Power to switch but Scooter doesnt work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased two scooters and charged them overnight. The switch light is on and the battery is fully charged, but the scooter does not work.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear there is an issue with your unit. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Rated 1 out of 5 stars

    Do not wast your money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was giving to my son for Christmas, he has not road it much and the gears have already stripped out in less then a month.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear there is an issue with your unit. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged it as instructed. It never worked. Returning it. Now my son is so disappointed

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear there is an issue with your unit. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad quality, doesn’t worth the money and weak performance

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear there is an issue with your unit. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandbaby loved it. Very pleased with the scooter.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Kids scooter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids have been loving riding this around. Great gift as i wanted to get them an electeic scooter for awhile. Battery needs to be charged often thanks to them always wanting to ride.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gif

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, it's an excellent gift and of very good quality.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife ordered this scooter for Christmas for my Son, charged it as required scooter does not work, red light comes on but throttle does not work, returning this asap.

    No, I would not recommend this to a friend
    • Brand response from Razor USA LLC
      Posted .

      Hello, we're sorry to hear there is an issue with your unit. Please call us at 866-467-2967 for assistance. We are available Monday - Friday from 8am - 5pm PST.

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