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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.7 out of 5 stars with 25 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Alarm Security Kit 9-Piece (2nd Gen)'s ease of use and simple installation process. Users feel a greater sense of security in their homes thanks to the product's coverage. Overall, customers seem to appreciate the straightforward setup and the added peace of mind the system provides.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
  • Rated 5 out of 5 stars

    Ring set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and its working good. Happy with the product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the perfect choice for our home. I would recommend to my friends and family

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Safe and secure with Best Buy’s

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am looking forward to take advantage of my home security system for my family protection that I bought at Best Buy’s The system makes me feel safer while in my home

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi FlorenceB.

      Thank you for taking the time to share your Ring experience with us. We are happy to read that you are enjoying your new Ring Alarm 9-Piece Kit! Likewise, we believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!

      Ring Community launched in March 2019 to help deliver the most current news and educational information to our customers. You can find tips and tricks from other Ring users in our community. This peer-to-peer forum allows our neighbors to share their feedback and experiences.

      Thank you,
      Melissa from Ring. Ring

  • Rated 5 out of 5 stars

    Great choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me and my family this ring system was the best choice for us.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MaryS

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 9 piece Ring security system along with 4 cameras. Because we didn't know how to set it up. When he looked at everything we purchased, he said the 9 piece part of the system was unnecessary. The salesman said we did. When i tried to return it, I was told the 2 week return policy had expired! 2WEEKS?!!! We hadn't even taken it out of the box! 2WEEKS?!!! Are you kidding me?!!! WE'RE DONE WITH BEST BUY! WHAT A RIPOFF!!!

    No, I would not recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi MaryS.

      Thank you for taking the time to share your experience with us.

      We understand the importance of having all relevant product information prior to purchasing. Understanding the products is essential for choosing the best security solution for your home. Rest assured, we are here to provide additional information on the concern mentioned in your review.

      It sounds like there is some confusion surrounding the Ring Alarm Security Kit. The Ring Alarm is an affordable and comprehensive DIY home security system. You can start with a security Kit that includes everything you need to start monitoring and protecting your home. Then, you can continue to add components to meet your security needs and the size of your home.

      The Ring Alarm Security Kit 9 Piece (2nd Gen) is a great fit for 1-2 bedroom homes. The kit includes one base station, one keypad, four contact sensors, one motion detector, one range extender, and an indoor cam. We invite you to reach out to our support team if you have any additional questions about your Ring Alarm Kit.

      For Best Buy-specific support, we suggest you reach out to them directly at https://www.bestbuy.com/contact-us.

      Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.

      All the best,
      Nicole from Ring. Ring

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