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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 108 reviews

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Rating by feature

  • Video Quality

    Rating 4.8 out of 5 stars

  • Mobile App

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 108 reviews
  • Rated 5 out of 5 stars

    Amazon Jam!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift for our son for Christmas this year. He really enjoyed it. He really needed an update for his older Ring. We tried to get it through Amazon, but they had major problems trying to get it to us and had to issue a refund to us. In which, we turned around and used it at Best Buy and got it in less than a day. While we were there we got an another Christmas gift for my wife’s mother for tv. Thank you, Best Buy for getting us out of a bad jam. We will definitely back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ring Wired Doorbell Pro (3rd Generation)

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Ring Wired Doorbell Pro (3rd Generation) and overall, I’m very satisfied so far. The video quality is excellent, the two-way audio works clearly, and the motion detection has been reliable. Installation was also straightforward. The only downside I’ve noticed is a slight delay in receiving notifications when someone is at the door. This may be related to my internet connection, which I am currently working to improve. Once I optimize my network, I will update my review to reflect any changes in performance. So far, it’s a great device and a solid addition to my home security setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ring Wired Doorbell Pro 3RE Edition has been excellent. Video quality is clear day and night, motion alerts are fast and accurate, and the wired connection makes it very reliable. Installation was easy, and the app is user-friendly with great customization options. Sleek design and strong performance—highly recommend for home security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally upgraded feom the gen 1 Ring Doorbell and this is a major improvement. Installation was easy, comes with everything you need, and the housing doesnt require that special security allen key thats easy to misplace. Image is clear and the low light looks very nice. Wider field of view and setting it up according to your preferences is easy through the app. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge upgrade from the Ring Doorbell 4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doorbell is awesome!! So fast and the picture is super clear. The fact there is no battery involved and its just hardwired is a plus. The doorbell looks sleak and the installation only took me around 15 mins. The mini chime was easy to install as well. Don’t hesitate to upgrade to this beautiful doorbell!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Ring Eco-System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new 4K camera looks amazing but I’ve notice it does not have the same range as my Doorbell Pro Gen 2 . I’ve enjoyed the mbps feature but that may only be because I’m on the 30 day trial . I have to save the same about the download feature . If you’re already in the Ring Eco-System , then this is the perfect doorbell .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Camera clarity concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera takes a while to load, and I think the image quality could be a little clearer. It is worth considering a lower-quality option to get the clear view I'm looking for, but I still have to try out the microphone and speaker to see how good they actually are.

    I would recommend this to a friend
    • Brand response from Ring
      Posted .

      Hi photo.

      Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro (3nd Gen.) to record clear and concise videos so that you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro (3nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.

      It sounds like the device is not performing as expected. Ring devices require high-speed internet to bring you crisp, clear video and audio. Poor network connectivity can affect the performance of your Ring device. We are happy to share some troubleshooting steps to help you diagnose and fix common video issues and delays that you may experience with Ring doorbells and cameras.

      Here are some examples of video quality issues:
      Overexposed, washed-out videos: Washed-out videos may be due to overexposure to sunlight.
      Poor wifi signal strength: A decline in wifi signal strength may be caused by a weak connection between the router and your Ring device.

      Traveling signal strength: This may be due to a wifi dead zone in your home where you lose signal strength between the router and your Ring device.

      For our 4K models, a minimum upload speed of 15 Mbps is recommended, and video resolution may vary depending on internet bandwidth. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. A poor wifi signal can cause connectivity with your Ring device to be unreliable.

      Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI. Turn off your mobile device's cellular data and connect to the same wifi network as your Ring device. Open the Ring app. Tap the menu (☰). Tap “Devices.” Select your device. Trigger an event on your Ring device. This could mean pressing the button on a doorbell or activating the motion sensors on a camera. Answer the event and examine the resulting video.

      We have listed some possible outcomes from this test here:
      Footage is crisp and clear: If your video appears good when next to the router, the issue may be caused by a disruption in between your router and your Ring device’s normal location. To fix this, try moving your device closer to the router or extending your wifi signal with a wifi extender like the Ring Chime Pro.

      Footage is heavily pixelated: If you’re seeing heavy pixilation, even next to the router, this may be due to slow wifi speeds.
      Severe pauses in live video: If your video pauses, stutters, or gets frozen and your wifi speed meets the minimum standards, try rebooting your router. Unplug your router, wait 30 seconds, and then plug it back in. It should take three to four minutes to reboot. Then, test your Ring device again and see if there's any difference.

      Long delay before your video starts: This is also caused by slow wifi speeds. Assuming you have high-speed internet, reboot your router and the mobile phone, tablet, or PC you're accessing the video feed on. Then, see if there's any difference when it's back on line.

      For more information on your Ring Wired Doorbell Pro (3nd Gen.), we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you. Please let us know if we can be of any further assistance!

      Thank you,
      Miyuki from Ring. Ring

  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved from previous model by a long shot!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring 4k Pro Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring offers great quality, with real time alerts, and the ability to communicate via the doorbell. Since installing our Ring, my wife and I have been extremely satisfied with our mini built in home security doorbell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A nice improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros - Nice upgrade from the previous version. Camera is improved, and the doorbell looks much nicer Cons - The transmission and notifications seem to be slower. The doorbell "chime" that is included sounds bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring wired Doorbell pro (3rd Gen) Wired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, and I recommend it to anyone. Easy set up, 10x Zoom is awesome, and video is ultra clear. worth you money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Video Quality with 3rd Gen Doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ring doorbell is an improvement over previous doorbells. Wiring allows for longer life. The video quality if much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice for a sleeker design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doorbell is great and just works. The only downside is you still don’t have the ability to change the type of ring itself when the button is pressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring Works Great!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed our Ring Doorbell and it has worked flawlessly since. It sends a notification to our phones as well as our Alexa home system. Great product!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring door bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for a new home. He loved it! Watched the snowstorm from work, and his new neighbor snowblowed his driveway. Great neighbors too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sesing is Believing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product easy to set up installation on the phone was easy and can see everything very clear I will highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looking out with Ring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up where my old ring doorbell left off. The button on my old ring doorbell was cracked, so I upgraded to the newer version. Not disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent upgrade to our previous version. Dramatically improved in every way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy to install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Easy to install Much better than the cheaper brands. U get only what u pay for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring doorbell

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Replacing an old Ring doorbell with the newest one released.

    I would recommend this to a friend
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