Customer Ratings & Reviews
- Model:
- B0F151GFYR
- SKU:
- 6643829
Rating by feature
- Video Quality
Rating 4.8 out of 5 stars
- Mobile App
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Wired Doorbell Pro (3rd Gen), particularly its exceptional video quality and overall performance. The device's reliable motion detection and wide field of view are also well-received. Users appreciate its ease of installation, sleek design, and versatile connectivity options.
This summary was generated by AI based on customer reviews.
Good doorbell!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.God value! Arrived on time and the installers were respectful of my time and acted in a professional manner. Very pleased!
I would recommend this to a friendGreat doorbell camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is way better than the older ones! Definitely recommend is you want an upgraded camera
I would recommend this to a friendA significant improvement
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. A significant improvement over the previous model. Wider angle and 4k resolution
I would recommend this to a friendRing doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very good ring bell. But it's not showing license plate.
I would recommend this to a friendNice little camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the product is good. Zoom in advertisment is false. Image gets grainy and blurry when u zoom in.
I would recommend this to a friendCarpenter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear love the 10x zoom would definitely recommend.
I would recommend this to a friendA good leap in technology
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great doorbell, a a big improvement from previous gen’s.
I would recommend this to a friendWorse customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered ring doorbell items to be installed. After three times of Bestbuy scheduling, first, second, and finally the third day of being scheduled for installation nobody arrived, nobody called. And this was weeks apart for scheduling installation, After a month os waiting I find this the worse customer service I have ever had with a large company as this one. Finally after sitting in the house three times waiting for some one to at least call, with no one showing up cancelled the whole transaction. Do not plan on dealing with this company again.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Doorbell.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Pro are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
We are sorry to hear that the installation has not been completed as expected. As a customer, it is vital that installation arrangements are communicated clearly and completed in a timely manner. This ensures you are provided with the peace of mind, in your home security, that you purchased the device for.
If you still have the Ring device in your possession, we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great enhance to the ring door bell. Clear and very easy to install.
I would recommend this to a friendNot A Material Improvement Over Past Gen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a major improvement over the prior generation as expected. Works well. Don’t like it that the different color covers need to be ordered separately (unlike the previous generation)
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi LookingSoGood.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. Together, we’ll make neighborhoods safer!
It sounds like the Ring Wired Doorbell Pro (3nd Gen.) was not what you expected. We wanted to share with you some of the key features that the device offers. The Ring Wired Doorbell Pro (3rd Gen) delivers upgraded Retinal 4K video with enhanced clarity and up to 10x zoom for seeing important details more clearly. With improved Live View and Two-Way Talk with Audio+, you can see, hear, and speak to visitors from anywhere using your phone. Advanced 3D Motion Detection provides more precise alerts, while Low-Light Sight offers improved color video in low-light and clear black-and-white footage in complete darkness.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
Ring doorbell cam pro 3 verses pro 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It freezes a lot my internet is good because all other cameras work fine and this doorbell was purchased and installed by Best Buy paid 150 dollars for 30 minutes swapped out the ring doorbell pro 2
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Duck.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro (3nd Gen.) to function consistently and reliably, so you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro (3nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like you experienced some connection issues with the device. Usually, devices video freezeing repeatedly is related to poor wifi connectivity caused by signal fluctuations, channel congestion, or data loss.
To determine whether the problem is caused by poor upload speed, run a speed test to determine if your network can support Ring devices. In addition to ensuring that you have sufficient wifi speeds, you will also want to check the signal strength of your device. Ring devices that show higher resolution video need faster internet. For our 4K models, a minimum upload speed of 15 Mbps is recommended, and video resolution may vary depending on internet bandwidth.
A poor wifi signal can cause connectivity with your Ring device to be unreliable. Check the Device Health section of your Ring application to ensure the device’s RSSI is within an acceptable range. The recommended range for optimal performance is 0 to -60 for the RSSI.
For more information on your Ring Wired Doorbell Pro (3nd Gen.), we invite you to reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback and experiences with Ring. We look forward to hearing from you if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Ease of installation, Overall performance, Video quality
The best video doorbell I've had yet!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Ring Wired Doorbell Pro is simply the best doorbell I've ever had. You get what you pay as the old saying goes. I've had a couple different brands of battery powered doorbells and was never truly satisfied with either of them. The out of box experience was great, it was easy to install and connect to the old existing doorbell wiring that hadn't been used in years. I really liked that it would connect to my home 5G network as most devices like this will only connect to the 2.4G network. The app found the doorbell easily and was simple to configure. I then enabled the Alexa integration and that worked as expected. There is a USB C connection on the back, I used that to setup and test it before installing it. The doorbell didn't seem to mind where the power came from, it worked great. The video and sound from this small doorbell are amazing! No comparison to my old doorbells. The person detection worked amazingly. The 4K video is amazing, even at nighttime, the video is great. The sound is good, not amazing. As with most Ring products, there is a subscription involved, but it's worth it. Ring is the best doorbell on the market that I've found.
I would recommend this to a friend Too wide
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t like. Doesn’t fit. Went with old doorbell instead
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Teds.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the RingWired Doorbell Pro (3nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Miyuki from Ring.
- Pros mentioned:Design, Video quality
4K resolution. Slimmer. Best with Amazon ecosystem
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you're familiar with the Amazon's Ring doorbell, you'll pretty much know what to expect from this Wired Doorbell Pro 3rd gen. The main selling point of the Wired Pro 3rd gen is the 4k resolution, which is 2880 x 2880. It also has a slimmer design, which in my opinion, not only makes it look better than the rest of the Ring family of doorbells but it makes it a little bit easier to place in narrower areas when you're mounting it for those with mounting area space. Installation was simple, despite it being wired. From the app, you'll find step-by-step visual instructions to install it after you try to add your doorbell to the app. You'll need to be able to cut the power to your doorbell and your chime from the circuit breaker, but after you do, it's as simple as connecting 2 cables to them. You *may* need a power drill for mounting, but it depends on the material you're mounting it to. For most wood surfaces, you won't. But it's a relatively easy do-it-yourself installation. As usual with Ring, to view your history of events you'll need a subscription. You can use the Wired Doorbell Pro without a subscription, but you'd only be limited to live events. There's no internal storage on the Doorbell Pro, so nothing will be saved. Through the subscription, you're history of events is saved on Amazon's cloud storage. I think for most people, it's pretty not worth buying without the subscription, because if someone stole your package, you'd need to view the video as it's happening to be aware of it. If you're not quick enough to get to your video, you'll miss it. The AI features are only available through a subscription plan, so you won't get a notification detailing that a package was taken. Of the 2 major video doorbells with subscriptions, Ring has the cheaper starting point, which is 50% less than Google's cheapest offer. Ring also offers sales every now and then, so it can be had for even less. But for both, to take advantage of the AI features, you need to be subscribed to their most expensive plan. But something I've liked about the subscription model is that multiple users can view the live video of the doorbell simultaneously. With a local storage doorbell I used to own, only one user could access the doorbell at a time. You can also view your doorbell from a browser at Ring.com. The Ring Wired Doorbell Pro works on 2.4GHz wifi and 5GHz wifi. If you're wifi setup is anything like mine, the connection runs faster on 5GHz, which is helpful with the larger 4K video we're now streaming. However, the range for 5GHz isn't as long as 2.4GHz, so that's something to keep in mind with regards to your router or access point's placement. Ring will scale the video quality according to your connection, so you'll always get a visual- it just may not be 4k your connection isn't fast enough to support it. Unfortunately, in my previous video doorbell setups, I lived in an apartment, where the hallways were always lit, so I was never able to see how night vision performs to compare it to this Wired Doorbell Pro 3rd gen. But I've since moved, and with this doorbell I've set it up outdoor. I found the Doorbell Pro's night vision really clear. Likewise, with lights on during the night. My only caveat with these scenarios is that the frame rate is noticeably less than in daylight, which is clearly it's optimal condition for video quality. The 10x zoom is a digital zoom, so it's just blowing up the pixels. The catch is, with the higher resolution to work with, the digital zoom looks clearer. Your mileage may vary on whether you'll be able to read small print or notice minor details though, because several factors can affect video quality, like connection quality and low lighting. Ring works at its very best if you have Echo Show devices. With them, you'll get a visual notification anytime someone presses the doorbell. It just works natively. It also acts as another chime. I found this invaluable because you'd be surprised how often your phone is least convenient way to get notified. For instance, if you're in the shower. If you have one in the bathroom, it's simple- it just shows up on the display accompanied with the chime sound. No fiddling around with the phone in running water. Or in the kitchen while you're cooking. Your hands are dirty. Or you just can't be bothered to reach for your phone. The doorbell video will just show up on the Echo Show without you needing to do anything. Pros: -4K resolution video -slimmer and more attractive design -Cheaper subscription starting point -Seamless addition to the Amazon ecosystem Cons: -Storage requires subscription (no local storage) -Will not work in a power outage (no battery) -Video doorbell notifications not compatible with Google displays (Nest Home Hub, Google TV) -AI features are only available to Ring Home Premium plan subscribers
I would recommend this to a friend - Pros mentioned:Field of view, Video quality
Great product, be sure to do your homework first!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ring 3rd generation wired Doorbell Pro is a solid offering from Amazon and has improved consistently as it has evolved. The product is solidly built and features excellent video via its 4k camera even in low light conditions. There is a 10x digital zoom and advanced motion sensing capability. The fish eye lens offers a 140 degree field of view which is a nice compromise between providing an adequate field of view without being too distorted. Ring has also improved their object and motion detection to reduce false alerts. There is also 2 way audio and everything is managed through the Ring app. You can also interact with the doorbell through Alexa. The app will walk you through several security steps and confirmations that assure that only YOU will be able to view the video. Everything you need to physically mount and power the camera is included and there is even additional hardware to accommodate mounting the unit at an angle. The doorbell attaches to a mount that is completely covered by the camera body and secured by security screws with non-standard slotted heads so that someone cannot casually tear it off the wall. Before you buy this unit be sure to check the compatibility of your existing doorbell system with the Ring. In the best case you will simply unscrew your old doorbell from the outside wall, disconnect the wires, reconnect them to the Ring, remount it to the wall, configure the unit in the app and you will be off to the races! Unfortunately my experience was not so smooth. I discovered that my existing gear was not going to work. So I ordered their external power adapter and was able to power the Ring unit up. However, I was expecting to be able to connect the included chime so that I would have an audible notification when someone pressed the bell (just like my old unit). That is NOT the case. If you want an external chime you must buy yet another kit that provides you with an external device that will communicate with the doorbell over WiFi to provide an audible alert. So, what I have is an extremely nice doorbell camera and notification system that really is only usable through my cellphone. Like several other devices this unit also requires a subscription service to fully utilize the advanced features or to provide long term storage. In summary - don't be me! Do your research ahead of time. This is a quality product and provides excellent security for your home.
I would recommend this to a friendBrand response from Ring
Posted .Hi MTCowboy.
Thank you for taking the time to share your Ring experience with us and other consumers. We believe in keeping people close to what’s important. That is why we are driven to create products that help you protect what matters most at home and empower you to connect with your visitors from wherever you are. Together, we’ll make neighborhoods safer!
We are saddened to read that your exsisting wiring wasn’t compatible and we’re pleased to know the device is functioning well with the power adaptor. To hear audio alerts in your home, we recommend pairing it with a Ring Chime or compatible Alexa device.
If any additional information is needed regarding your Ring Wired Doorbell Pro (3nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
All the best,
Miyuki from Ring.
- Pros mentioned:Field of view, Video qualityCons mentioned:Compatibility
Decent upgrade from prior gen Pro doorbell
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this Ring Wired Doorbell Pro 3rd Gen 4K a week ago as an upgrade from my 2nd gen wired Ring Doorbell Pro. No real issues with the old one, just wanted some of the upgraded features of the new one. Pretty straight forward setup, similar to the one I was replacing. Drilled new holes into the brick just because of the larger size and how I wanted to position the mount for it. Same wires attaching to the doorbell. However, my reason for knocking off a star, I do not like that I could no longer use my mechanical chime as I had with my prior and all other doorbells in this house. They provide a little chime adapter that I had to mount external to the cover of my mechanical chime. Guessing Ring found they need direct and constant power for this 3rd gen 4K model? Really disappointing. I don’t like the tone on this included adapter and might need to now go purchase a separate Ring Chime so the upstairs can hear the doorbell better. App settings are all similar to the other Ring doorbell I had and detection settings and alerts super easy to set as well. Compared to the prior Ring doorbell, the field of view is a little wider and sharper, especially at night (so I can see animals running all over my porch 😊). I would recommend this doorbell still, despite the disappointment with the chime. Not cheap, but hopefully it can be found on sale in the near future. I hope this works well when temperatures dip to below freezing with winter upon us.
I would recommend this to a friendBrand response from Ring
Posted .Hi stuman1974.
Thank you for taking the time to share your feedback with us. We are always looking for ways to improve our neighbor's experience, and your feedback is an invaluable part of this process. That is why we are dedicated to offering devices that help you safeguard what is most important at home, while also allowing you to connect with your neighbors from anywhere. We’re glad to read that you are finding the provided features useful.
Ring Community was launched to help deliver the most current news and educational information to our neighbors. This online forum is divided into four categories: Product Boards, Ring Updates, Tips and Tricks, and a Moderators’ Corner. The Product Boards are where you can begin new topics with your questions or feedback; there is also a search option that helps you find topics that have already been posted by other neighbors. We invite you to visit our Ring Community today.
All the best,
Miyuki from Ring.
Not a of this version!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd one. The first one stopped working an hour after it was installed. The second one lasted 5 weeks. Hopefully the third one doesn’t have any issues.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi VinceC.
Thank you for taking the time to share your experience with us. We understand how important it is for your Ring Wired Doorbell Pro (3nd Gen.) to function consistently and reliably, so you can effectively monitor your home. The features and technology provided by the Ring Wired Doorbell Pro (3nd Gen.) are incredibly valuable and help provide you with peace of mind about your home security. We want to ensure your device is working as intended by providing you with solutions to resolve the concern you mentioned in your review.
It sounds like the device is not performing as expected. For your third device, I recommend reviewing the complete setup and troubleshooting guide to ensure proper installation. To ensure your third device works properly, begin by turning off power at the circuit breaker before installing, then install the included Pro Power Kit at your doorbell chime, as this is required for proper power supply. Connect the doorbell wires to the screw terminals on the back of the device, making sure to use only the included mounting screws, since using other screws can damage the device or create hazards. Mount the doorbell at 48 inches from the ground for optimal performance, then restore power at the breaker after installation is complete.
The device is compatible with 16-24 volts VAC at 50 or 60Hz with a maximum of 40 VA, and you must use a power supply with PS2 or L.P.S. certification. If you had an old Pro Power Kit installed from a previous device, it must be removed and replaced with the new one included with your current unit.
For safety considerations, if the wiring doesn't match the provided diagrams or appears damaged, consult a qualified electrician before proceeding. The device should be installed in dry locations and protected from direct sunlight and extreme conditions.
If any additional information is needed regarding your Ring Wired Doorbell Pro (3nd Gen.), please reach out to our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their feedback and experiences directly with Ring. Join the Ring Community today!
All the best,
Miyuki from Ring.
4 K Ring is not ready
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had repeated problems with this camera. It would not sink correctly with my house’s electrical system. I returned several and finally chose the non 4 k version.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi BillT.
Thank you for taking the time to share your experience with us. At Ring, we want to ensure that you have the best possible experience with our products. Your peace of mind and security are extremely important to us. The features and technology provided by the Ring Wired Doorbell Pro (3rd Gen) are incredibly valuable and help provide you with peace of mind about your home security. Rest assured, we're here to help!
At Ring, we believe that stronger communities are the key to safer neighborhoods. That is why we are driven to create products that help you protect what matters most at home, and empower you to connect with your visitors from wherever you are. We are saddened to read that this device did not meet your expectations but are still here to assist you. Our support team is available 24/7.
If you still have the Ring device in your possession, we invite you to reach out to us at our community. Ring Community is our first peer-to-peer community forum, giving our customers the ability to help one another and share their personal feedback/experiences with Ring. We look forward to hearing from you, if we can be of any further assistance!
Thank you,
Amilia from Ring.
- Pros mentioned:Design, Video quality
Incredibly clear quality and reliable
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been in the ring ecosystem for 7 years now and I am glad that they are always consistently upgrading their hardware and also software to be easy to use, and solid quality. This doorbell definitely is a huge step up from my old ring gen 1 pro doorbell. That one only recorded up to 1080p and was just basic, which isn’t bad, but today it just isn’t up to par with the technology that exists. However, the 3rd gen is a massive step up from gen 1 and 2. The biggest difference obviously being that now it records in 4k HDR. The design is also nice, the unit has been slimmed down and given a more modern aesthetic. Installation was… a little more complex than I had originally anticipated. I did not know that this doorbell requires a higher power transformer than what my house already had. It requires at least a 30V transformer and my old one capped at 10. So just be aware of this, if you have an old doorbell transformer, you most likely need to wire a new one in. This wasn’t hard for me, just was annoying that I had to go buy one and then install it, but it seems to be worth it because now I can record 24/7 and the connection is stable as a rock. Everything else in the app is the same, it’s just the hardware that has been upgraded. Honestly, even if you use a gen 2 I would upgrade for the picture quality alone. The stream is reliable. Now I can’t wait for the flood cam to be 4k and try that out!! Good job ring, you knocked it out the park with this doorbell.
I would recommend this to a friend Ring Camera
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't record if you're standing in front of it.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Kelis.
Thank you for taking the time to share your experience with us.
We understand how important it is for your device to detect motion consistently and reliably. The RingWired Doorbell Pro (3nd Gen.) is designed to detect motion based on your specifications so that you are notified of all motion events that matter to you. We would love the opportunity to work with you to get your device performing optimally for your home's environment.
It sounds like your RingWired Doorbell Pro (3nd Gen.) is not performing as expected. We would love the opportunity to share with you some troubleshooting steps that you can try to get your Ring Wired Doorbell Pro (3nd Gen.) functioning as intended. It is important to ensure that you have the proper motion settings in place for your environment. This camera uses adjustable motion detection and runs on passive infrared sensors. The system identifies visitors via a moving heat signature and sends a notification to your smart device when one is detected. You can adjust three preset motion zones and their distances under the "Motion Settings" tab on the device's page in the Ring app. Additionally, you can choose how often the camera checks for movement in those predefined zones via the "Motion Frequency" setting. If you find that your camera is missing some motions, please set the motion frequency to "Frequently."
Accuracy in motion detection can also be improved by enabling the "Smart Alerts" feature for people only in your Ring app. To enable "Smart Alerts," please follow these steps:
Tap the menu (≡) on the top left.
Tap "Devices."
Tap the device that you want to adjust.
Tap "Motion Settings."
Tap "Smart Alerts."
Tap "Enable Feature."
Tap "Continue."
Select the notification options that you want for "Person" and "Other Motion."
You'll see a video camera where you can select or de-select recording and a bell icon to represent alert notifications.
After you've adjusted your settings, tap "Done.
Ring Community was established to assist in providing our neighbors with the most recent news and instructional material. Four sections make up this online forum: Ring Updates, Product Boards, Tips & Tricks, and a Moderators' Corner. You can start new topics on the Product Boards with your questions or suggestions; a search function will assist you in locating subjects that other neighbors have previously posted.
Thank you,
Miyuki from Ring.
