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Customer Ratings & Reviews

Your price for this item is $87.99
The comparable value price is $99.99

Customer reviews

Rating 4.7 out of 5 stars with 909 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers find value in the Ultra streaming device, highlighting its overall performance with great picture quality and ease of use. The intuitive remote control, fast speed, and reliable connectivity contribute to a positive user experience. While some users reported issues with Dolby Atmos and battery life, the device generally avoids problems like buffering and overheating. Overall, the setup is easy and fast.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 909 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Roku Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have horrible wi-fi where I live in an apartment. Had to buy a Roku to stream my Netflix and Prime and this was the most wonderful thing that happened to me. I'm 84-was able to set this up and have been thrilled to get my services back. Easy Peasy and a wonderful unit.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Problem Solved!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having problems with our main TV in the living room (an older model) losing wi-fi signal. We thought it must be the age of the TV or something. A Best Buy associate suggested we try this Roku Ultra. After suffering with the problem daily, it has been about 3 weeks since we installed this Roku, and not a glitch since! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to use, great picture, fast, and worth the purchase price. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. I find it much faster and more functonal tha the Roku sticks I have.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Streaming device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect device for streaming easy to use and easy to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roku box got rid of our Smart TV buffering issue!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been ramping up our streaming service in order to get off our cable. Our new smart TV was buffering a lot, so we bought this Roku device to minimize that. Works like a charm. Fairly easy to set up and no buffering issues since we installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great if you get the 4850x model.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased what I thought was the 2024 version of this Ultra a year ago and found out it was only the 2022 version. The 2022 version had a micro usb for charging and the 2024 a c type charging connection. Also the 2024 is twice the processor speed. It is much better Than the 2024. make sure you get the 2024 version which is the 4850x version. Also the older version which looks the same ran hotter on 4k content. The 4850x seems to have corrected that problem with the better processor.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Ace75

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item well worth the extra money. It eliminated my occasional buffering problem & the rechargeable backlit remote is a fantastic upgrade from the previous battery remote. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Streaming device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like it, after we set it up my wife decided to get a smart TV which we purchased from best buy a week later. gong to be set up by the Geeks on Tuesday. going to use this device on my grand daughters TV. Great device for steaming and apps.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Amazing Roku Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the HDMI Roku devices for many years, and they are marvelous. But I just purchased the Roku Ultra for my 4K LG OLED TV. The first thing it did during the install was to raise the TV's levels to maximize my picture quality to match the capabilities of the Ultra. The latest research also recommends using devices like the Roku for streaming, because it will hold the WIFI signal and give the most reliable picture and sound quality possible without tiling, buffering or crashing. I highly recommend this top of the line Roku, it's well worth the extra cost.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great on an old TV in a customers boat! Easy Install!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Potential but flawed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted to love this. And it is great on a few counts. I namely got it to supplement my Apple TV 4K for the audio pass through feature. This works flawlessly. The backlit rechargeable remote is also fantastic and I find it more ergonomic than the aluminum ATV remote. But even though both are WiFi 6 compatible, and we have an excellent Asus WiFi 6 mesh network, its WiFi stability is nowhere near as solid as the Apple which has never disconnected once. The Roku disconnected a total of 5 times in the 8 days before I gave up and returned it. I know Ethernet is the ideal way to connect this but it’s not possible in our home, so if you want great WiFi, unless you’re super close to your router, this may or may not cut it. It sadly did not in our home.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control, Speed

    Rated 5 out of 5 stars

    Ultra Roku is wonderful

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Ultra Roku. Lights up when touched, voice activated and extremely fast

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very good streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is easy to use packed with pictures the Dolby vision and Dolby Atmos are really good on that. I would recommend this unit over anything in fact it’s just almost as good as my Apple TV is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stunning for sureeee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent streaming device, that is easy to paired. It is lightweight so I assume it is fragile lol. I love the hdr/dolby vision feature. where you can choose to have it on at all times, only on support content.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    I will always be a loyal customer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought several Rokus. Although I have smart TVs, using the Roku makes my picture quality better. It also makes maneuvering through various apps simpler and quicker. A plus is being able to watch Roku tv channels. The remote is not complicated as other remotes I have used. With Spectrum tv, it is a must. Much better than XUMO.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    An incredible streaming device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roku Ultra is one of the best streaming devices in the market. The interface is easy and effortless and intuitive. The channel lineups seem to follow logical sequence. I love the speed through which you can find what you are looking for. The newest update was a great improvement and well designed. The only from I have with the box is that my LG OLED remote control does function with the box. Therefore I have to switch between remotes. However I do recommend Roku as great alternative to Apple TV and others.The Roku Ultra is one of the best streaming devices out there. The interface is super easy to use and intuitive. The channel lineup seems to make sense, and you can find what you’re looking for really quickly. The latest update was a great improvement and well-designed. The only downside is that my LG OLED remote control doesn’t work with the box, so I have to switch between remotes. But overall, I highly recommend Roku as a great alternative to Apple TV and other streaming devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bad at First, Great at the End!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Roku devices for over a decade and enjoy their ease of use and price point. These have been primarily their stream sticks. I recently upgraded my television to a big screen 4k with a popular brand. So, I bought this new Roku Ultra to enhance my viewing experience. However, after a couple of days, the player began to stall and freeze after streaming for 5 or 6 minutes. After troubleshooting with Roku support it was clear I had a bad unit. No big deal these things happen from time to time. I returned the unit to Best Buy and the return was painless. I now have a second unit in place and all is well! The player's new peppy UI is obvious over a stream stick's and the Dolby Vision and Atmos is superb! I love it and Best Buy made my purchase and return smooth and I cannot praise them enough! Do yourself a favor and pickup the new 2024 Ultra!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it, but beware of the purple haze!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this to replace our older Roku Ultra that suddenly died after around 3 years of use. Initial set up was easy, however, a few days afterward there was a purple shade to the TV picture. Had to reset the Roku multiple times, including unplugging both the Roku and the TV before the picture returned to normal. After a month, the issue has not happened again. We really like the simplicity of the Roku interface and the consistency of having the same for all TVs in the house. Hope the new model Ultra lasts longer than the previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    roku ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    roku ultra has a alot of channels, its easy to get around.it was very easy to hookup,

    I would recommend this to a friend
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