Customer Ratings & Reviews
- Model:
- ME18H704SFS
- SKU:
- 3901007
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
Good microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came in fast, as described in the listing, can’t wait to install
I would recommend this to a friendGreat microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best!!! I'm really glad my wife and I made the choice to purchase this micro.
I would recommend this to a friend- Cons mentioned:Timer
Basic microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this microwave looks good and heats food well. My only complaint is that if I use the timer, I can't warm up food. That just doesn't make sense!
I would recommend this to a friendBrand response from Samsung
Posted .We are thrilled to hear that this microwave is such a great fit for you. Thank you for choosing Samsung. ^Lo
Great Buy!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave has a lot of features! I would definitely recommend buying one!
I would recommend this to a friend- Cons mentioned:Timer
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning, the fan would go on whenever you closed the door---sooooo the door sensors had to be replaced when it was a few days old.. If you use the timer, it very softly beeps 4 times---nothing more. You can barely hear it---every other microwave I have owned had constant loud beeps til you shut it down.
No, I would not recommend this to a friend Great microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value on this microwave. I caught it on sale and works perfectly.
I would recommend this to a friendGood buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We always prefer Samsung than other brand. We are happy with out microwave.
I would recommend this to a friendwow!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the over the range, wasn't sure to buy one, but this is perfect for us.
I would recommend this to a friendModern
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best microwave I've had. Got my mind blown knowing that it was a micro-hood!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the way it looks inside it's like the inside of the oven.
I would recommend this to a friendLove the two levels for food
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave looks nice. Live the shelf inside the microwaves
I would recommend this to a friendGreat Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave and oven didn't think I would of liked product but great
I would recommend this to a friend- Cons mentioned:Button quality
Buttons hard to push
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, lots of space, very quiet, the only downside is that the buttons are a little difficult to push
I would recommend this to a friendBrand response from Samsung
Posted .Hi Speedmomma,
We are glad to know that you are using one of our Samsung products. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave buttons are not too responsive. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144661497
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent microwave; however, the over-stove light is totally inadequate. Hi lighting is the equivalent of Lo on my old GE Spacesaver. This makes it difficult for cooking on the stove top. Also, the dark interior of the microwave is hard to get used to, but that will probably go away with time and I was aware of that when I purchased the oven. The poor lighting, however, really keeps me from giving the microwave an overall excellent rating.
I would recommend this to a friendGreat Features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we wanted, for a great price! The features on this microwave come in handy for baking. This is our first over the range model & we are pleased with our purchase.
I would recommend this to a friendLove my microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received my microwave Saturday. I just love it. The guys were so nice.
I would recommend this to a friendsamsung is best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love Samsung and got this to match our other appliances! It works great!
I would recommend this to a friendHigh tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Many great features and intuitive touch screen
I would recommend this to a friendAlmost Old School
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing fancy. Heat and eat. Guess I will read the booklet some time.
I would recommend this to a friend- Cons mentioned:Turntable
Not as great as my old GE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This micro has no one touch buttons for quick use. My old Micro had buttons 1-6 as quick one-touch buttons along with an add 30sec button. The above filter needed changed within months & I haven't seen a replacement. So our micro always just says "filter" in the corner of the display screen. The glass tray is constantly dislocating itself from the turntable. My old micro never did that either.
No, I would not recommend this to a friend
