Customer Ratings & Reviews
- Model:
- ME18H704SFS
- SKU:
- 3901007
Rating by feature
- Performance
Rating 4.1 out of 5 stars
- Cook Settings
Rating 3.0 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
Customers are saying
Customers appreciate the ease of use, size, and design of this 1.8 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking. Many also praise its appearance, performance, and the sensor cooking feature. However, some users mention challenges with the timer and the feel of the buttons. The turntable's functionality was also noted as an area needing improvement by some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Another great product from Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product from Samsung! Easy to use, great looking and excellent price/value, which one comes to expect from Samsung.
I would recommend this to a friend - Pros mentioned:Ease of use
Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy about this product it has been only couple weeks but so far very good
I would recommend this to a friend Great Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Service person was great, he did a fantastic job with the install. I have no issues with this product it has been a great purchase.
I would recommend this to a friendNice Microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a microwave. The sensor cooking seems to do a decent job. It does seem to take a little longer than our previous microwave to cook things.
I would recommend this to a friendNice modern look/many features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this to match our new range and refrigerator. It looks nice and has many features. I would think twice about self installing.
I would recommend this to a friendNice appearance. Ease of use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase thus far. Only complaint is as follows: there is a sensor that detects when the range below microwave gets too hot and it causes a fan to turn on. You cannot shut off the fan, which is a bit loud. There is an auto shut off when the temperature cools. We found that the fan persists longer than desired. Doesn't occur too often.
I would recommend this to a friend- Pros mentioned:Size
Great product for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The auto sensor. Otherwise its great. Great size. Great look
I would recommend this to a friendBrand response from Samsung
Posted .Hello Bisquit! Thank you so much for your feedback. Regarding the auto sensor, you can find some tips on how to take advantage of this feature on page 12 in your user's manual: https://bit.ly/2GX0uAB.
^Rafael
Like having a second oven.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The black stainless finish looks great. Conveniently fits over the range with built in hood. Sensor cooking options is like having an easy to use second oven.
I would recommend this to a friend- Pros mentioned:Design
looks great and does the job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.while this microwave doesn't have the most features ever, it looks great and has enough features for what i needed. i really like the enamel interior
I would recommend this to a friend Wish I had selected something else
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest annoyance is how specific you have to be about the exact location when pushing the buttons. Everything else about it is fine
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ABID,
We are glad to know that you are using one of our Samsung products. We are happy to know that you love the features. Your satisfaction is our topmost priority and we apologize for the inconvenience of the microwave control panel not working properly. If the microwave has power, but will not respond to any commands or only certain buttons work, clean the control panel and try a power cycle. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend clicking this link for future reference or guide:
https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https://www.samsung.com/us/support/
The microwave control panel does not respond:
https://www.samsung.com/us/support/troubleshooting/TSG01001961/
You may check this link for future reference to reduce unnecessary repairs over the microwave lifetime.
https://www.samsung.com/us/support/answer/ANS00062285/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/ME18H704SFS/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144667181
Thank you for choosing Samsung. Have a great day.
-Trisha-
Great upgrade
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great upgrade in microwave. The black stainless does not shoe fingerprints as much as regular stainless. Works great
I would recommend this to a friend- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, love it, easy to clean. Would recommend it to all of my friends and family. Good choice, good buy.
I would recommend this to a friend - Pros mentioned:Design
Sleek design and easy usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a great microwave. We love the sleek design of the handle, matches the Samsung set we bought with it. Black stainless steel is really nice.
I would recommend this to a friend - Pros mentioned:Ease of use
Good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best microwave that I ever bought. Very functional and easy to install. Heavy duty product. Always Samsung is the best.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for being a loyal Samsung customer, Blackeagle! ^Lo
- Pros mentioned:Design
Nice microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the darker interior. Was a bit shocked when the vent turned on automatically when the oven heat got high. But a quick check online confirmed why.
I would recommend this to a friend - Pros mentioned:Design
Nice looking microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Love the look of the black stainless steel. The inside is easy to clean.
I would recommend this to a friend - Pros mentioned:Size
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I will send like it. Working very well. Size fits my need. I will see in few months if it's durable.
I would recommend this to a friend - Pros mentioned:Design
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ceramic interior making cleaning a breeze, a lot of quick pick options. Fan volume is a lot more tolerable than my previous.
I would recommend this to a friend - Pros mentioned:Performance
Great product! It is working very well!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second such microwave I have had and I like it very well. It performs well and the first was very reliable.
I would recommend this to a friendBrand response from Samsung
Posted .Excellent news, JoeDorman. Thank you for choosing Samsung. ^Lo
- Pros mentioned:Ease of use
This will work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Install went easy and works well. The only complaint is that you really have to push firmly on the numbers to set the heat time....I mean really firmly.
I would recommend this to a friend
