Customers are impressed with the ease of use and affordability of the 11.6" Refurbished Chromebook. Many appreciate its performance for basic tasks. However, some customers reported issues with the condition of the device upon arrival, and a few experienced problems with the charger.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 59 reviews
Cons mentioned:
Condition
Rated 1 out of 5 stars
Do not buy!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They put a sticker over the outside of the chrome book. After taking that sticker off (because it Looked like crap since is was not straight) there is a school logo etched on the top of the book. The bottom of the computer is all scratched up! I know there was a possibility of some cosmetic defects but nothing like this!
No, I would not recommend this to a friend
Cons mentioned:
Condition
Rated 3 out of 5 stars
I guess it’s refurbished for a reason.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I guess it’s refurbished for a reason.
I guess i was expecting like an open box type of deal.
The lab top is super scratched up, dents, paint is warn off, the part where the mouse is lags.
You can tell this lab top was VERY USED and not lightly used.
You get what you pay for and i get that.
No, I would not recommend this to a friend
Pros mentioned:
Price, Speed
Rated 5 out of 5 stars
skeptical but I’m a believer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this chrome book for my daughter for school, since she’s finishing her 8th grade class online. The price was great, I was skeptical because it was refurbished, but we use it every day for school and she watches movies on it.. I was definitely made a believer. Even got it earlier than expected, which made my daughter happy. Very happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Speed
Rated 4 out of 5 stars
It's really good for my 7th grader
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Long life battery, fast charging, super lightweight, love the keyboard, easily accessible apps.
I would recommend this to a friend
Pros mentioned:
Ease of use, Speed
Rated 4 out of 5 stars
Small and conpact
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really good for students. Fast and to the point without unnecessary bells and whistles
I would recommend this to a friend
Pros mentioned:
Performance, Price
Rated 5 out of 5 stars
Great for school
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I started school back in December, not wanting to spend a lot on a laptop this one does the job . Hasn’t had any problems .
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Great laptop for beginners
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop for my son who was in 1st grade when the pandemic started so that he can learn his way around a laptop and get some learning done over the summer. Easy to use!
I would recommend this to a friend
Rated 5 out of 5 stars
I love it !
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered this in the middle of the night & honestly i didn’t even realized i had ordered it until i woke up lol . I was reading reviews on it and i was kind of scared due to the things ppl were saying but . I love my laptop is thin, which i love ! It did have a small scratch but overall everything seems fine !!
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 4 out of 5 stars
Good product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good laptop. It's easy to navigate and at a good price
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Great Laptop for Teens, Adults and Children
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The computer is great, it's the right size for portability. Also has an amazing direct link to your gmail, chrome in general is a great buy. But this computer specifically is amazing for people of all ages.
I would recommend this to a friend
Rated 2 out of 5 stars
Ok for a kid
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It a decent computer to started your young daughter or son on, anything more you would be wasting your time and money. I purchased this computer for my 2nd grader to complete his work online classes and it took me a min to get everything set. Yet we still ran into problem for instance when typing it lag with the letter appearing on the screen or no backspace button.
I would recommend this to a friend
Cons mentioned:
Charger
Rated 3 out of 5 stars
Refurbished Laptop
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Laptop charger did not work. 3 stars because very easy to return and money back.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Came in good shape but had to return
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 10 year old stepson wanted a laptop, did his research, found this chromebook, and paid for it with his own money he had saved. Unfortunately my husband and I failed to research before we ordered for him. Unlike the other reviews on here, his came in good shape and it worked ok, the issue is that it is too old of a machine so the google play store would not work on it. Which meant he couldn't download the apps he wanted like kids you tube. We returned this and helped him get one that was a little more expensive but was able to do the basic things he wanted it for
No, I would not recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
First Family Chromebook
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a Christmas gift for a family just learning about chromebooks. Using google chrome on a windows based laptop prior. Inexpensive and a great learning tool.
I would recommend this to a friend
Rated 4 out of 5 stars
Great buy
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn't believe I can get such a versatile notebook Small enough to carry but an excellent choice for road trip and flight through the States not having to worry about weight and where to fit for such a reasonable price.
I would recommend this to a friend
Rated 3 out of 5 stars
Great camera for beginners
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It fits the need of what I was looking for and is small and compact.
I would recommend this to a friend
Rated 4 out of 5 stars
Great for school age children
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this refurbished chrome book for my 6 year old. I was skeptical about it being refurbished but my purchase arrived quickly and did not look refurbished. Great for beginners!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
1CANARYONE
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice price ! Purchased for my daughter. During the Pandemic for online school! She loves it!
I would recommend this to a friend
Pros mentioned:
Performance
Rated 5 out of 5 stars
REALLY NICE LAPTOP
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
GIFT FOR HUBBY. LOVE TO CHECK ON REFURBISHED ITEMS. THIS SAMSUNG LAPTOP HAS BEEN WORKING GREAT. NO ISSUES AT ALL.
I would recommend this to a friend
Rated 3 out of 5 stars
Not impressed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my kids to do school work on and the battery goes from completely charged to only 12 percent in 2 hours. I've never owned a chrome book so an instruction manual would have been nice to include. It looked nice and clean with just a minor scratch or two when I got it out of the box.