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Customer Ratings & Reviews

Your price for this item is $328.99
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The comparable value price is $1,304.99

Customer reviews

Rating 4.3 out of 5 stars with 127 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers enjoy the modern and appealing design of the 30" Convertible Range Hood with WiFi. They also appreciate how quiet it is while in use and find it easy to operate. While some customers find the range hood to be a bit expensive, many agree that it is worth the cost.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-127 of 127 reviews
  • Rated 1 out of 5 stars

    sheet metal gauge is very small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the frame and sheet metal is in poor quality, visibale waves all over the frame and sheet metal.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate the feedback, Vahram! Thanks so much for sharing your thoughts. ^Jecca Samsung

  • Rated 1 out of 5 stars

    Frustrating

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is currently awaiting repair from Samsung. Workwd for 2 daya.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      Congratulations on your new Samsung Range hood. I am glad to see that you are heading in the right direction with a speedy repair from our Certified Samsung Technician. We thank you for choosing Samsung and for choosing Samsung. ^Brad Samsung

  • Rated 1 out of 5 stars

    Bad experience with delivering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not even received this product in my house yet . It’s crazy

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    works great- a little noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great. We tend to cook a lot of food with spices and this works great in taking our odors. That said, it can tend to get a little noisy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Disappointing!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the others who commented before me, several of us wasted money on this range hood under the assumption it would communicate with the gas stove. Only to find out later, after the fact that it does not so a lot of $$ wasted when a similiar alternative was available - Model # 6372680 instead! Disappointed is an understatement. It is also very loud even on low for the minimal airflow that it pulls. The low setting should be a lot quieter than it is. Disappointed in all of the Samsung appliances I purchased! After only 2 years of use the broiler on the oven even isnt working correctly!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      If your range hood is making a normal type of noise, but it's just very loud, service is not required. In general, you should hear more airflow noise than you hear motor noise, but this can vary depending on the kind of duct you have, how long it is, and how many bends.

      We would love to assist you with your appliance. Kindly provide us with more details about the range hood.

      Please feel free to get back to us via the following options:

      1. Samsung: Community smsng.us/Samsung-Community
      2. Facebook: smsng.us/Facebook-Messenger
      3. Twitter: smsng.us/Twitter-Messages

      When you message us, please provide us with this reference number (1146260763) to help our team pull up your information.

      Have a great day,

      -Ernest- Samsung

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Its too loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hood looks great but I cannot get over the noise it makes. It makes the kitchen look super nice but I hate to turn it on.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Carlos! I'm glad you like the look of your Samsung Range Hood. I want you to like the way it operates just as much! This link: https://bit.ly/2RmuwUH, has great tips on how to quiet things down. Thanks for being the best part of Samsung! ^Mae Samsung

  • Rated 1 out of 5 stars

    Samsung kitchen appliances will break!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely did not expect that a glorified fan would fail before its third birthday, but here we are. This range hood is broken (we are told it's an issue with the bearings). A replacement motor is more than $300. We bought this as part of a bundle of Samsung appliances, and I was really hoping the bad reviews were overblown and that we would get lucky, but we very much did not; we also just had to replace the Samsung dishwasher we got at the same time. Don't be an optimist! Go with another brand of kitchen appliances!

    No, I would not recommend this to a friend