Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 10995476
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
to a friend
Not clear, frosted screen
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough it last year for daily use, most on coding, this monitor is not good, the screen looks like a frosted screen, or steam on the glass, not clear and make eyes tired very soon. Hard to just the position, the stand is a fixed stand, you can not adjust the height, angel, you have to use another stand if you want to have a better view angel. Color is not good, not like a MacBook Pro screen. I will never buy Samsung monitors.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JessC,
I am very sorry to see that you have encountered issues with the SamsungUJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
it's ok
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't figure out how to play audio from this. Sometimes, the screen turns off and I need to unplug my laptop from it. Can be tedious.
I would recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the audio and screen issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Love this thing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m using this monitor for photo editing and it is awesome!!!! extra sharp and very bright. the colors are a bit to saturated but other than that works pretty good!!!
I would recommend this to a friendNot recommeded
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cable connection to desktop is really bad. If I left for a meeting or lunch and the screen locks, when I came back, I can't reactive the screen by moving mouse, just like all other screens do. I need to plug in the cable again. Contacted Samsung about 3 months ago, the replaced the cable, but it totally didn't work. I used a tape to tie the cable to it. Now I can't stand and ship it to Samsung to repair. Hope it solves the problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Helen:
Thank you for purchasing the Samsung U32J590 Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1. Check if your Graphics Card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2. Perform a Windows Update. To visit Microsoft's online update page, and then follow all on-screen prompts.
3. Install the available software for your monitor with below steps.
- Be sure to insert the USB disk into the USB 1 port. You can upgrade the software via USB only if either the monitor screen operates normally or the check signal is displayed on the monitor screen.
When the screen as shown in the following figure is displayed, press and hold the Down arrow key for 5 seconds.
- When the message as shown in the following figure is displayed on the monitor, select Yes to upgrade the software.
- When the screen as shown in the following figure is displayed, select Yes.
- The software upgrading proceeds
4. This issue may be caused by your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Poor display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good monitor but has lack luster display. I bought two of them.. it has bland display and probably would go for another size screen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 3 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Acceptable 4k monitor
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent 4k monitor for the price, colors a bit washed out. Took a bit of tuning but got it acceptable.
I would recommend this to a friendlarge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great size of screen excellent work environment. highly recommend
I would recommend this to a friendDon't buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely not buy this again. The monitor displays colors, sure. But here are my main issues: 1) Everything seems like there's just too much white. The blacks are more like gray than black. I've tried calibrating the crap out of it and I can't get blacks to appear black. 2) Every time my laptop or computer goes to sleep, the monitor shuts off and you it won't turn back on when you wake up the computer. My other monitor will come on but this one will stay off unless I physically turn it off and turn it back on. 3) For some reason, there are only 3 preset gamma settings. You can't actually adjust gamma on a slider like every other setting
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the color issues and power issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
-Samsung Monitors
Really nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love samsung monitors and this 4k resolution is really clear
I would recommend this to a friendNot a great monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not have a 60hz refresh rate and it really did not have great contrast
No, I would not recommend this to a friendBrand response from Samsung
Posted .Trey:
Thank you for sharing your experience with the Samsung 32" UJ590 UHD Monitor.
So that we can better assist you with display adjustments for your particular usage scenario, we ask that you please contact us and speak with a Samsung Customer Service representative.
You can reach us via any of these options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Get-Help/ct-p/get-help
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
(Almost) Exactly as described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price for barely used tablet. Came exactly as described, with the exception of the pen, which was missing from the box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Joe528,
I'm very glad to see that you are happy with this Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. However, you have given this model a 3-star rating, which indicates dissatisfaction.
If there is anything we can do to assist you with this Monitor and provide solutions to improve your experience to 5 stars, please contact Samsung Support via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
We hope to hear from you.
Samsung Monitors
Good cost effective 4k option
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen for good price. Great for a multiscreen setup
I would recommend this to a friendI like the 4k and Price - Any ICM profile file
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am using it on my laptop, but I cannot find the Color Management Profile file (*.ICM). If it does not exist, do I need to return it?
I would recommend this to a friendBrand response from Samsung
Posted .ThreeSocks,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor. I understand your disappointment with not being able to locate the color management profile and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
value but not best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Budget monitor. value for money but comprised on quality. Black levels are not good which makes text reading not so comfortable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Vijay,
Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32"Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Screen review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen resolution is not as good as my MacBook so switching is a little rough on the eyes
No, I would not recommend this to a friendPicture isn’t 4K quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wqhd that I ended up purchasing after this has much better picture than this 4k
No, I would not recommend this to a friendBrand response from Samsung
Posted .Displayname,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size seems huge to look at. It has really vivid color that almost jumps out at you. Make sure you have space if buying it.
I would recommend this to a friendOpen box didn't work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the monitor. I was about to buy it online when Best Buy's site showed an open box for $30 less so I bought that one and had it shipped. It did not work when it arrived. No text prompts showed on the screen as they should have when HDMI cables were unhooked. The monitor did nothing. Hooked it to two computers and nothing. The "condition" BB listed did not say it was repaired or refurbished, just an open box which means it was a straight return or a display item. Apparently, the monitor wasn't tested to see if it worked before reselling it. Waste of over two hours setting up, testing, troubleshooting, repacking, driving to a Best Buy to return and buy a new one. Try harder, Best Buy.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for your review on this Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
I am sorry you were not satisfied with your experience. Your overall feedback is important to us and we will document your concerns.
I also recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with the monitor itself, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Good monitor, but has design flaw
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power plug is positioned such that the unit comes unplugged easily. Can be corrected with a little thinking outside the box.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SneakyPeanuts,
Thank you for your review of the Samsung U32J590 LED 4K UHD FreeSync Monitor. I am very sorry that you are not completely happy with the unit you received.
Your opinions are greatly valued and will be shared with our teams.
Please know that we want you to be completely satisfied so please contact us if you need further assistance.
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung stands behind the quality and performance of every product we manufacture, and we back the U32J590 LED 4K UHD FreeSync Monitor with a 1-year manufacturer's limited warranty.
Samsung Monitors
Great monitor for gaming!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming! However, if you want true 4K go with something else as this up-scales to 4K but does not run 144hz.
I would recommend this to a friend