Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 11279817
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
to a friend
Misleading Purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely disappointed in this purchase & I feel very mislead. I connected my PS5 & was only getting 1080p in HDMI 1. The monitor was saying, ‘4K not supported’ . I moved the HDMI core over to HDMI 2 then I started getting 4K. I had to do thorough research on my own because the manual says nothing about this. I’m upset as well but I will be returning this monitor & I will not be buying from you all again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We hope to have you back as a customer again.
High resolution sacrifices overall quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Colors are very dull and good viewing angles are practically nonexistent. Overall very upset. It’s 4k but it sacrifices everything else
No, I would not recommend this to a friendBrand response from Samsung
Posted .Validpurchase22:
Thank you for sharing your experience with the Samsung U32J590 Monitor
So that we can better assist you with display adjustments and improve your product experience, we ask that you please contact us and speak with a Samsung Customer Service representative.
You can reach us via any of these options:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung Monitor at: https://www.samsung.com/us/support/register/
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Ok for a 4k budget monitor but higher fps is bette
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found 32" to be too big for my set uo so ill stick to 27". If you're going to try to game in 4k make sure you can get good fps or its not worth it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BobDunken,
Thank you for purchasing the Samsung U32J590 32" Monitor and sharing your experience. Please reach out to Samsung Customer Care if there are any issues we can resolve directly.
Please contact us at Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service.
Samsung Monitors
Great visuals and response. Flawless gaming result
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been used for Battlefield 5, Anthem, and Flight Sims. No visual lag or response issues. Crisp, clear, clean visuals. Great gaming monitor for 4K.
I would recommend this to a friendGreat TV Horrible mute button placement on remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself is beautiful. Love the built in Roku. The problem is some one thought the side of the remote where you touch it every single time you pick u[p the remote was the place to put the mute button. It might have been OK if you actually had to really press the mute button. But this one is very sensitive. It your hand makes contact the TV mutes. I've accidentally muted the tv a dozen times in the first 3 days of owning it. I can't recommend the TV to anyone for this reason.
No, I would not recommend this to a friendBrand response from Samsung
Posted .TheColombian:
You are leaving a review for the Samsung U32J590 Monitor. From your description, I believe your review was intended for a Samsung TV.
So that we can better troubleshoot your remote issue and provide steps towards a solution, I invite you to please contact Samsung TV Support via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung TV at: https://www.samsung.com/us/support/register/.
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions
Samsung 4K monitor
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor colors, looks dull. Maybe I’m just biased because I’m used to nano ips monitors
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U28E590D with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
-Samsung Monitors
No display of computer on monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked it up to my computer Intel Core i5 3570K with AMD Radeon HD5670. Turned it on and no display. Fiddling with crazy on/off, selector switch on back to select HDMI 2 for 60 Hz output and message "check connection". Started over with HDMI 1 30 Hz same message. Repeated with my old HDMI cable, same thing. Never got output to monitor other than message "check connection". 4 hours after purchase it was returned. Old monitor, just fine!
No, I would not recommend this to a friendBrand response from Samsung
Posted .JKrash,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Very Weak Contrast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately very weak contrast I did not like it Also 30hz on 4k not 60 hz also shutdown button is unuseful.
No, I would not recommend this to a friendBrand response from Samsung
Posted .burakreis,
Thank you for purchasing the 32" LED 4K UHD FreeSync Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590UQN with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and representative will like to help you:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Good monitor
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a secondary monitor for my Macmini. Works well. No complaints.
I would recommend this to a friendWorst! The cable came with doesn't support 60HZ!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst monitor you could ever have! The HDMI cable came with it DOESN'T support 60HZ under 3840 X 2160 resolution!!! They only gave you HDMI 1.4 but you need HDMI 2.0 to get to 60HZ. I have swapped a displayport to this monitor and it will work. What's the point to buy a 4K 60HZ monitor and not giving you a cable to support it? ridiculous! I am returning it!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Rick.
I am very sorry to see that you had an issue with the HDMI cable that was included with the Samsung - UJ59 Series U32J590UQN Monitor and plan to return it.
Your feedback is very important to us and will be shared with our product team.
Please allow us to assist your prior to returning the unit. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Line across screen..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good screen but not even a yr later got a damm line across my screen... i dont recommend buying.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry for the lines on the screen that you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Excellent Quality UHD FreeSync Monitor!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my son who loves to play online PC games. High Def quality with amazing brightness and color! Best monitor I've experienced so far!
I would recommend this to a friendResolution was so so and stand was wobbly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned it for a Dell. Very disappointed. I still have an old Samsung that is much better in all aspects.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Happier,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all. It said 4K but my 1080p monitor had a sharper picture
No, I would not recommend this to a friendBrand response from Samsung
Posted .I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Very bad monitor connecting to Macbook Pro 2020
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor keeps disconnecting with Macbook Pro 2020 for almost every 2-3 minutes. It blacks out for 2 seconds and comes back. Also it sometimes shows weird fuzz images before disconnecting and blacks out. I believe I have a right cable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Darkhorse,
Thank you for having purchased Samsung - UJ59 Series U32J590UQN 32" Monitor.
Please allow us to understand the issues that you have been experiencing with your Macbook Pro 2020, so that we can troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Horrible! The monitor does not activate reliably with thunderbolt. I have to constantly un plug and plug the monitor in to get it to be recognized by my MB Pro and turn on. The color is washed out. No real black. If I could return it I would, but I threw away the box. Definitely a DO NOT BUY!
No, I would not recommend this to a friendWasn’t impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says I wasn’t impressed with this monitor. Couldn’t get my xbox one x to recognize it as a 4k display
No, I would not recommend this to a friendBrand response from Samsung
Posted .TruckinUp:
I am very sorry that this monitor has not lived up to your expectations..
This U32J590 monitor delivers stunning Ultra HD picture quality, PC viewing, gaming and more with incredible lifelike detail. The Game Mode feature instantly optimizes screen contrast to give you a competitive edge during gameplay.
Please reach out to us so we can better understand your usage scenario and why your Xbox One X is not recognizing it as a 4k display.
You can reach us via any of the below options:
1) Phone: 1-800-SAMSUNG (ask for Monitors)
Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/t5/Monitors/bd-p/monitors
We look forward to hearing from you soon.
- Samsung Solutions
Lot of lag
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor has an appreciable lag when connected to Macbook Pro and also to Dell Windows 10 laptop. It's nearly unusable with that lag. Even with reducing the resolution, the lag is still there. I switched this monitor with my old Dell monitor and the lag went away. Tried different HDMI cables also, the same issue. Anyhow, I returned mine.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Paul,
Thank you for having purchased Samsung - UJ59 Series U32J590UQN 32" Monitor.
If all the monitor is exhibiting the same exact issue with lag from different devices, then I suspect it may have to do with the way the monitors are setup with your computers.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors
DO NOT BUY FOR XBOX SERIES OR PS5 (NO HDMI 2.1)
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a really terrible experience with this monitor. No HDMI 2.1 or any firmware update at all since release in April 2018 plus a new console makes this unusable when consuming video content since it stutter and cuts and flashes even with freesync enabled. basically banished to using it as a dp in only monitor
No, I would not recommend this to a friendBrand response from Samsung
Posted .Manny,
Thank you for sharing your feedback on the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to see that this model fell short of your expectations.
Please know that the U32J590 features AMD FreeSync that synchronizes the refresh rate of your graphics card and monitor to reduce image tear and stutter.
Please reach out to us for assistance with your image quality issues.
You can reach us via any of the below options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
We look forward to hearing from you.
Samsung Monitors
Not a gaming monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it at first but now it's got a flashing white light whole screen issue that is beyond annoying, every few seconds the whole screen blinks a white flash. I game on this so that's very distracting. So if your looking for a gaming monitor I say big NO. Just for normal computer stuff sure.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Cloudy,
Thank you for having purchased a Samsung - UJ59 Series U32J590UQN 32" monitor.
If this is a consistent issue that is happening all the time, then I suspect it may have to do with the way the monitor is setup with your computer.
Please give us the opportunity to better understand your usage environment and troubleshoot towards a solution.
You can reach Samsung Support via any of the following options:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, I am very sorry for the inconveniences you have had, and hope that we will hear from you soon.
Samsung Monitors