Customer Ratings & Reviews
- Model:
- U32J590
- SKU:
- 11279817
Rating by feature
- Display Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
- Features
Rating 4.5 out of 5 stars
to a friend
Each monitor has different hues with same settings
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 monitors for dual display and each screen even with them same settings has completely different hues. Super annoying to have the same screen and each one look different. The 4k just doesn't seem to look very sharp either.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DavidE,
Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am sorry to hear that you are not satisfied with the color performance of this model.
Please know that this UHD monitor gives you 64 times more color than conventional monitors – an incredible 1 billion colors. That means movies, games, and other multimedia content appear detailed, natural looking, and extremely realistic. More colors also ensure a smoother transition between different tones for a richer, more accurate picture.
Samsung products are engineered to the highest standards of performance and quality and we back the Samsung U32J590 with a 1-year limited manufacturer's warranty if purchased brand-new from an authorized dealer.
To better assist you with step-by-step troubleshooting and picture adjustment, please contact Samsung Customer Support and a representative will gladly help you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Nothing Extraordinary!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer monitor. Seems clear enough. Ehh, that's all I really have to say.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JayQuellin,
I’m sorry to see that you rated this product 2 stars, which indicates dissatisfaction.
If there is anything we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Your thoughts and opinions are very important to Samsung and we hope to hear from you.
Samsung Monitors
JUNK
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 6 month before the flickering got so bad I couldn't use it. 2nd Samsung product in my home in the last 2 month to end up being garbage
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are very sorry for the flickering you have encountered with your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
monitor screen was damaged and didn't work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really looking forward to using this monitor to edit some pictures/videos. By the time I got home to open the box, the monitor screen was damaged and didn't work. Tried to exchange but they were out of stock.
No, I would not recommend this to a friendWorst monitor ever
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the monitor at all wast of Time and money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alfaomega,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Constantly flickering
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Revised drivers, updated them Reinstalled drivers Tried different cables compatible with displayport 4K 60hz Still, at 4K 60hz, it is flickering I have a Lenovo Thinkpad X390 bought 6 months ago with the intel graphics card Very annoying, now I do not know what to do with it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jordi,
I am very sorry for the flickering issues you have encountered with your Samsung - UJ59 Series U32J590UQN 32" Monitor.
Please contact Samsung Customer Support so that we can better understand your issue and assist with a solution.
You can reach us via any of the below options:
If you need further assistance, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Samsung stands behind the quality and performance of every product we manufacture, and we back this model with a 1-year manufacturer's limited warranty, if purchased brand-new directly from an authorized seller.
Again, I am very sorry for the inconveniences you have had and hope that we will hear from you soon.
Samsung Monitors
NOT FOR GAMING
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for office applications only. Not very good colors, function select button in the back it’s difficult to operate, Could not make it properly work with games. Went back to store and return it same day I picked it up. I got a different brand monitor and now I’m good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .REM22,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Samsung 32 monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was flickering so I returned it. Maybe it doesn't fit the laptop however my another 32" monitor (ASUS) is OK with it. Another possibility it was a bad sample but I haven't tried to replace it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alexander,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor and have returned it.
Your feedback is very important to us and will be shared with our product team.
Should you ever decide to give Samsung Monitor products another try and have concerns or questions, please know we are always here to help. You can contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. We hope to regain you as a customer in the near future.
Samsung Monitors
Expected better from Samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience. Monitor has been unreliable. Cannot keep the monitor awake. Display blacks out repeatedly, even though the power LED keeps blinking. Never had issues with previous cheaper monitor.. expected better from Samsung.
No, I would not recommend this to a friendBrand response from Samsung
Posted .chandra,
Thank you for purchasing the Samsung - UJ59 Series U32J590UQN 32" Monitor. I am very sorry to hear that you experienced difficulties with your display.
The following could help to solve the issue of the monitor having difficulty coming out of sleep mode.
1) Check if your graphics card has any updates available. If updates are available, install them. If you require help installing your graphics card updates, please contact your graphics card manufacturer.
2) Perform a Windows Update. Visit Microsoft's online update page, and then follow all on-screen prompts.
3) Check that your monitor has the latest software by visiting [insert link to specific model]
4) Check your signal cable. Try using a different cable to verify if your cable is defective.
For further assistance, please contact Samsung Customer Support at:
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Defective monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought "excellent" open box Screen kept turning off and on without resolve. I tried two laptops, two hdmi cables, ensured power cord was plugged, ensured proper hdmi connection.
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy from a great store Helpful knowledgeable staff
I would recommend this to a friendWish I could return it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product absolutely sucks. I used it out the box and one of my hdmi ports don’t work. And to fix it I’m supposed to mail it to the manufacturer. Out of the box....it doesn’t work. Annoying. I had to buy another monitor. DO NOT PURCHASE
No, I would not recommend this to a friendBrand response from Samsung
Posted .Itsme,
I am very sorry to see that you have encountered issues with the HDMI ports on your Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Came defective, would not recommend even if free.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen flickers on and off semi regularly. Wife didn’t inform me until several months after purchase. Maybe I got a bad egg but it’s a paper weight as far as I’m concerned.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
great monitor to wall mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use this monitor in my office at work. It's great.
I would recommend this to a friendBad experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was categorized as « very good « for refurbished and came full of scratches. Even worst, the monitor never turned in whatever the input was…I returned it….
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for bringing this issue to our attention as Samsung is committed to providing the best possible product experience, quality, and value. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear that you returned this product and hope to have you back as a customer again.
If you ever need assistance in the future, please contact Samsung Customer Support and a rep will be happy to assist you:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Yellow display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The monitor was not displaying white, it was yellow. No amount of calibration could fix this issue. I have another of this monitor that works great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" LED 4K UHD FreeSync Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Back-and-forth from one screen to another smoothl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the same Samsung monitor two years ago and it was excellent this new one same model same serial code doesn’t work and flowBack-and-forth from one screen to another smoothly
No, I would not recommend this to a friendBrand response from Samsung
Posted .CPUEnvy,
I am very sorry to see that you have encountered issues with the Samsung - UJ59 Series U32J590UQN 32" Monitor. I understand your disappointment and hope that you will give us a chance to assist with troubleshooting or warranty service.
Samsung products are engineered to the highest standards of performance and quality and we back this model with a 1-year limited manufacturer's warranty, if purchased brand-new from an authorized dealer.
For further assistance or to begin warranty service, please contact Samsung Customer Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Samsung Monitors
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor came of the box broken. It has a huge vertical screen banding all over the screen and it ruined my experience. I don't know if the Samsung warranty covers replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .asaid,
Thank you for sharing your review on this model. I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung Monitors
DOA
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking forward to being able to use this product I have Samsung products throughout my home. This unit was dead out of the box and BEST BUY did not have a replacement.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bill,
Thank you so much for being a loyal Samsung customer! I am sorry to hear that the product arrived damaged.
We recommend you contact Best Buy directly for assistance in correcting the situation.
If you ever need assistance with product features, specs, or operation, please know we are here to help. You can reach Samsung Support via:
1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).
Or visit our Samsung website and click on the SUPPORT link in the upper right corner for:
• Contact Us Options (LiveChat, Remote Support, Facebook, Twitter)
• Product Support
• Manuals and Downloads
• Warranty Info
• Product Registration: Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
• Samsung Community: A great resource for getting help from Samsung moderators and customers
• …and more
Samsung Monitors
Defective monitor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open box purchase, was assured that it was in excellent working condition but it was defective which is likely why the first customer returned it. I also returned it for a refund
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mats:
I am very sorry to see that you have encountered issues with the Samsung U32J590 Monitor and have returned it
Your thoughts are very important to Samsung and will be shared with our internal teams.
Should you ever decide to give Samsung monitors another try and need assistance with setup or with any concerns, please know we are always here to help. You can contact Samsung Customer Support via:
1) Phone: 1-800-SAMSUNG (ask for Monitors) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)
2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: http://m.me/samsungsupport
4) Twitter: https://twitter.com/messages/compose?recipient_id=18768513
The Samsung Monitor Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Solutions