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Customer Ratings & Reviews

Your price for this item is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 1947 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the 4.5 Cu. Ft. 14-Cycle Addwash High-Efficiency Front-Loading Washer with Steam's excellent cleaning performance and quiet operation, along with the convenience of its AddWash feature and ease of use. Positive feedback also highlights the machine's capacity and the useful steam and sanitize options. However, some customers have reported issues with the washer's reliability and the door mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,947 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Samsung washer, I bought the set. I love the color and how quiet it is.

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 4 out of 5 stars

    lLove it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convenience of having the little door to open and add clothes is perfect! Love the color and its functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed the washer tremendously. It's so easy! The wash doesn't take long and it alerts you with a jingle at the end of the cycle.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Very quite and cleans extremely well. Love the little door to throw in last min items!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Energy Saving Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm VERY happy with my Samsung Front Load Washer. Gets my clothes super clean, super fast & the energy saving/ water saving is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Clean!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realized just how horrible my old washer was until I purchased this Samsung washer. It is so great! Love all the different options and the capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Addwash

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. I love all the options and how I can add items if I forgot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and amazinly efficient. Love how easily it washed a king comforter.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer, works exactly as described. Definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great, this is my first one I have owned and it makes everything really easy

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 5 out of 5 stars

    Good Washer but moves a little while running

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! It moves a bit while running but outside of that it is great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is very quiet and keeps a large load done very fast. I love the small place you can put clothes you forgot to put in!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine works great. Everything comes out very clean. The only down fall is it's a little noisy but shut the door and it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. Clean my clothes pretty well. I havent used the many functions yet but so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine does a great job of getting clothes clean on the normal setting. Our family (with 4 boys) needed that, and the steam feature gives an even better cleaning option when needed. The little "I forgot something door" is a nice addition but requires you to pause the load and can be a little glitchy on starting back up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price without compromise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a sleek look, came at a great price and has all the features needed.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The ratings are true.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built with great features. Several cycles to choose from. Quiet too!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability, Warranty

    Rated 1 out of 5 stars

    Mainboard goes out on these

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in August. No power in December. After some online research, it appears it happens a lot with these Samsungs. Yes it is under warranty but it took 2 weeks for a repairman to come look at it, and now he says the mainboard is out and they will order one but it could be weeks before it comes in. If the mainboard can just go out after 4 months of using it, what is to stop it from happening every 4 months for the life of the product? And once the 1 year warranty is up then what? I pay to replace a mainboard every 4 months and don't have a wash machine 25% of the time? Do yourself a favor. Find a better product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your new Samsung Washer. I would love to have opportunity to chat and see if we are able to help any further. Please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142716363. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Perfect Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it three weeks ago, and my experience has been flawless, starting with installation that was scheduled and fulfilled precisely on my schedule by professionals who put my needs first. (LIKE!) The black stainless finish is striking. The convenient stands are a must. I was up and running with big loads of laundry immediately, and the results were (yeah,) flawless. I've used the 'oops, forgot this' door on the front, and it works perfectly. This stuff counts since laundry is the job that never ends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far loving this washing machine. Clothes come out clean. Have used sanitize, steam, bedding, towels, and normal settings - all worked great. Tried an HE top loading machine and has to rewash a number of loads because they didn't come out clean. Hesitated on the front loader HE as last one (8 years old) got smelly and moldy. The newer HEs have better seal - so far no smell. Leaving the door ajar after wash so seal can dry just to be on safe side.

    I would recommend this to a friend