Customer Ratings & Reviews
- Model:
- WA45T3200AW
- SKU:
- 10758377
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome works wonders i have no complaints definitely worth it.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far the best washer I’ve ever had… I would definitely recommend this to my family
I would recommend this to a friendWasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer first time without agitator will find out if we like
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliances and very spacious for loads. Very beautiful looking as well and went well with our home
I would recommend this to a friendBest washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome washer engery saver and it’s so quiet no noise at all
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine has a large capacity but the tune it plays at the end of the cycle is annoying and can’t be turned off. It doesn’t seem to thoroughly spin clothes. Mine feel wetter compared to my old machine so it takes longer in the dryer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LauraR,
We can feel the dissatisfaction you have with this washer. We are here to assist you in every way possible.
We understand how bothering this end-of-cycle tune is but this is set to make sure that the customer will be notified in the best way possible and it is unchangeable.
We recommend checking the resources below for steps to take when the washer cycle takes longer than usual. Please watch the video and kindly click on the embedded words for more details.
Samsung washing machine won't spin or won't stop spinning:
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1147243079), and it will help our team pull up your information.
^Rodel
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. Drum is huge and has plenty of room for washing big items like bedding. So glad we took the leap of faith.
I would recommend this to a friendHappy customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase, it is stylish and gets my clothes very clean
I would recommend this to a friendWorking well so far. Delivered fast and installed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working well so far. Delivered fast and installed properly.
I would recommend this to a friendNew washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is working wonderfully. We will buy more appliances from Best buy in the near future.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer ! It’s efficient, does a great job and is fast.
I would recommend this to a friendSamsung Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung delivers again with a solid washer for our Airbnb that can fit comforters and a ton of towels. Quality and price at it’s finest!
I would recommend this to a friendMy top loading washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like my new washing machine, getting used to a top loader. I don't have as many choices for type of laundry, but, I'm getting used to it.
I would recommend this to a friendDisappointing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer in early December 2021 and was super excited given my prior washer was 25+ years old. loved the quietness of the machine until I received the error code 8c. In January 2022 the code first appears and has continued since. This has made the washer run louder and basically just stop after the wash cycle. We then have to turn the power off and do the rinse/spin cycle separately after the wash cycle. The manual doesn't even address this error code. Geek squad just left and said a part had to be ordered and they'll replace it when it comes in. We shouldn't have to go through this after barely a month of having the machine. If the sensor doesn't fix the problem I will probably exchange the washer and the matching dryer we bought for a different brand. Disappointed in Samsung to say the least.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jrock,
We are glad to know that you are using one of our Samsung washers. Your satisfaction is our topmost priority and we apologize for the inconvenience of the washer stops and getting an error code. You can usually resolve error codes (also displayed as blinking lights) with a few simple steps.
I highly recommend clicking this link below for a basic troubleshooting guide:
Error code:
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
The washing machine is noisy:
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
Washing machine stops unexpectedly:
https://www.samsung.com/us/support/troubleshooting/TSG01203022/#washing-machine-stops-unexpectedly
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/WA45T3200AW/A4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144237113
Thank you for choosing Samsung. Have a great day.
-Trisha-
Happy buyer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Since don’t have middle bar much easy to throw in and out.
I would recommend this to a friendExcellent washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this washer, no noise and washes quick and clean.
I would recommend this to a friendSamsung Products All the Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Samsung style washer purchase. I was replacing my dryer but decided to upgrade and replace my washer as well. It’s the same kind but an upgraded version. I love it just the same as the other. Of course I love the singing alert when the load is complete.
I would recommend this to a friendSamsungwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer works great and is very easy to use. My only issue is that it was delivered slightly damaged. It has a small dent/scrape on the side of it..
I would recommend this to a friendBroke within 15 days of use. Best Buy is replacing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this washer based on the high number of 5 star reviews. I am sad to say that 1) this washer cannot handle large loads, and 2) mine literally broke within 15 days of purchase. The tub will no longer spin / move - and there was an electrical smell / burn-out smell. For better or worse, I am actually having this washer REPLACED with the same model hoping that the new one does not break. I will wash smaller loads now. My other washer lasted ten years - this is ridiculous, really. I looked at a LOT of washers on this website and thought I was getting a solid washer. Not the case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want you to enjoy doing the laundry, LarryC. Let's go ahead and check some potential fixes for your washer.
Whether the washer tub is not spinning, kind of spinning, won't stop spinning, has an unbalanced load error, or just runs way too long, the troubleshooting is the same. Please check these links for details.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
What to do when your washing machine doesn't spin | Samsung US
https://www.youtube.com/watch?v=0D13Fhc07hQ
To get the best results when you're doing laundry, it's important to consider the weight of each load that you're washing. Please check this link for details.
The best laundry load size for your Samsung washing machine and dryer
https://www.samsung.com/us/support/answer/ANS00080262/
When it comes to doing laundry, most of us toss in our jeans and T-shirts, start the Normal cycle, and call it a day. But your Samsung washing machine can do so much more. Please check this link for details.
Cycles, settings, and features on your Samsung washing machine
https://www.samsung.com/us/support/answer/ANS00061937/
Sulfur, sewage, burning odors, and foul odors like mildew or mold are all unwelcome and alarming, especially when they come from your washer. Please check this link for details.
Samsung washing machine or laundry smells bad
https://www.samsung.com/us/support/troubleshooting/TSG01108629/
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145461748) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Washer arrived damaged in front
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best part about this was that the delivery drivers let me know where they were and had great communication. The washer arrived dented terribly in the front and was promised 150 dollar refund which I’m still trying to track down. It’s unbalanced too and the spin cycle is disturbingly loud. It needs to be balanced
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
We understand that your experience with the washer can be disappointing.
Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 should you need to follow up on the refund. They can answer your question or transfer you to your local store.
Thank you.
