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Customer Ratings & Reviews

Your price for this item is $449.99
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Customer reviews

Rating 4.5 out of 5 stars with 1558 reviews

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  • Quality

    Rating 3.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. 11-Cycle High-Efficiency Top-Loading Washer's cleaning performance and large capacity, frequently praising its quiet operation and ease of use. However, some customers have noted that the spin cycle could be improved, and the depth of the tub may be a concern for some users. A few also mentioned occasional issues with the washer's balance during the spin cycle, particularly with larger items.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,558 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 4 out of 5 stars

    great machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine uses less water than my old one but holds more clothes, seems to cause less wear n tear, is very quiet ....and still all the clothes are super clean. the only drawback i can find is that i don't understand what amount of soap to put in for half or quarter loads.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level, Tub size

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new washer, huge tub, very quiet and gets the clothes very clean. I would say I had a horrible experience with the subcontractor hired by Best Buy to install as they broke my flush pipe. But the washer is great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Everything I wanted...and more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaces my 18 year old clothes washer. I was tired of the old unit rattling my house when it tried to spin a load that became unbalanced. Best Buy's recent sale made this purchase pretty painless. The Samsung unit holds about 3 times as much laundry as my old unit and washes it without hardly making a sound. Now I'm wondering why I waiting so long to replace my old "clunker". I haven't yet explored all the options the Samsung offers, and I'm pretty sure there are many more options than I will be able to find a use for; however it does what I need it to do and does it very well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    great washer for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our new Samsung washer and dryer!This set is very efficient and leaves our clothes smelling fresher than ever before.large capacity and quite . definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed at how clean and stain-free our clothes are now that we have a Samsung top-loader washing machine. It does a thorough job no matter which setting I use. Very quiet and easy to use. Would highly recommend this particular brand!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent top loader washing machine. The barrel is very large- holds large loads (one load vs. two loads in our previous washing machine). Very user friendly and excellent features. Quiet machine when washing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little nervous buying a new washer b/c everyone was telling me contradicting things...for every positive review there would be a negative one. But this washer seemed like a good deal and I'm so glad I bought it. First of all it can hold a LOT of clothes which means fewer loads. I know a lot of people complained that there isnt a lot of water and that the loads take longer however thats kinda the point of an HE washer. Everything is still coming out clean (and I have a puppy so you would know if it wasn't clean) and it tells you exactly how long it will take. I also like that I can load the washer in the morning and select delayed start so it will be done right when I get home from work instead of wet clothes sitting in the washer for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Best washer I've owned!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just replaced an energy efficient washer (another brand) with the Samsung washer. This machine works great and handles very large loads. The clothes come out smelling great and clean too! The electronic controls are easy to use. If you are in a hurry it has a fast wash cycle. It also tells you how much longer the cycle will last before it is finished washing (which helps). Very pleased with the quality and features on this Samsung washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    Great washer !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer runs with little noise, is easy to use, and has a large tub to hold a very large load of clothes. The washer does a good job, and washes in approx 50-55minutes. I have been pleased so far!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit along with the matching dryer for a couple of months now. It has worked perfectly. With the aquajet, things get washed very well. The only balance issue I have had was when I was trying to wash three large blankets, some towels and a pillow at the same time and my fiance did not distribute them evenly when they were loaded int he washer. I have washed that many items before, you just need to evenly distribute the items when loading, and I usually drop the speed down to low or moderate depending on how heavy a large load like that might be when wet. Paired with some cold water tide, this thing cleans my clothes better than my previous washers and they come out nice and soft. My only concern is that I read the electronics and soap tray have had long term problems in previous models, but I bought the Geek Squad protection for those purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Spacious and quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wash my bed (including pillows) every other week, this washer made my life much easier. It is really spacious, full of operating modes and very quite. I highly recommend it for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Very nice! Huge capacity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Extremely attractive. Very quiet, gets clothes very clean and spins nearly dry. It has a huge capacity. The tub is so deep that I do have trouble reaching small clothing items on the very bottom. Overall great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great High-Efficiency Top-Loading Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer was efficient, easy to use and has big capacity...This model made washing fun that's why everyone in my family love it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    AWESOME washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE this washer! Ignore the naysayers who state a top loader does not clean your clothes, it is not true! It is huge, does a GREAT job, and is nice and quiet and aesthetically pleasing as well. GREAT MACHINE!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Nice machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is efficient, good cleaning and low noise. The loader is big enough to hold alot more clothes then my older machine

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is phenomenal. Extremely efficient, makes almost no noise while running. Okay thing to note is that it is very deep. Shorter people may have a little trouble reaching in to get all the clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    laundry lord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm, but takes a serious load and locks after beginning and cycles are long

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet operation and gets clothes clean. Holds a lot of clothes and really cuts laundry time even though it takes longer per load. Short term evaluation is great. Don't know about long term yet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Best Washer Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned regular top loading washers, a couple of front loading washers and now the "no agitator" washer. This washer is by far the best washer I have ever owned. The washer is quiet, has little jingles when the cycle is done, the cloths come out clean and fresh smelling. I use the same detergent and softener I have always used so that isn't the difference, it's the washer! Great job Samsung!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great; very clean clothes no soapy residue, etc. GREAT capacity!!! But, as a short person, it is very deep and I have a hard time getting small items out of the bottom.

    I would recommend this to a friend