Customer Ratings & Reviews
- Model:
- UN43TU690TFXZA
- SKU:
- 6514057
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and value for the price of the 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022). Many appreciate its smart TV capabilities, beautiful color display, and quick setup. However, some customers have expressed concerns regarding the remote control, connectivity options, volume levels, and processing speed.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television perfect picture works great in bedroom
I would recommend this to a friend - Pros mentioned:Picture quality
ITS OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok so far. I’m use to voice assist to go anywhere or find anything. Everything has to be typed out in the search bar. The first one arrived damaged but they did replace it pretty quickly. Set up was pretty easy. Picture is average I was expecting more from what the description was. I wanted the next size up but they charge a delivery fee on that one so I got the smaller one. This is the 43.” For the price it’s OK. I wanted to get an identical Toshiba as the one I got 3yrs ago from Best Buy for my living room. The first one went in the bedroom & still works perfectly.
I would recommend this to a friendBrand response from Samsung
Posted .BeachGirl,
Thanks for reviewing Samsung’s TU690T TV. If we can help troubleshoot the issues that prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
- Pros mentioned:Picture quality
Happy with purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More modern features & practical functionality than my last Samsung Smart TV. Nice picture quality and rapid response when maneuvering through the features. A practical purchase for myself and a fair value. Sound quality through TV speakers alone, seems to be a bit "muffled".
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for your feedback on the Samsung TU690T TV's sound quality. Samsung prides itself on high-quality products and a great customer experience. Please know we are here to help you.
There are several sound settings you can adjust to suit your personal sound preferences. Change the Sound Mode by going to Settings > Sound > Sound Mode.
You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
I hope this helps you enjoy your experience.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Price
Amazing TV, Amazing customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great TV it's pretty much a steal for its price. Bestbuy was also such a help with a returning issue, made the whole process so easy for us. Overall 5 out of 5 on every aspect.
I would recommend this to a friend - Pros mentioned:Picture quality
Very nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv, beautiful picture. My daughter loves everything about it.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung 43’
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 3 of these! Very easy to use and was one of the only smart tv’s that you could download the directv app on. Not a single problem
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is amazing absolutely love it it’s my 3rd time buying
I would recommend this to a friend - Pros mentioned:Picture quality
Nice tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice tv for the price. We have one in our sons room and needed one for our daughters room, so we got the same tv.
I would recommend this to a friend - Pros mentioned:Price
Crisp, clear TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the price! Love Samsung products, especially the TVs
I would recommend this to a friend - Pros mentioned:Price
Love Samsung TVs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I try to renew my TVs do the others are some few years all, my favor brand is Samsung because are very good TV. The price was awesome!
I would recommend this to a friend - Pros mentioned:Picture quality
Rosie's tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, great picture, would recommend to others.
I would recommend this to a friend - Pros mentioned:Picture quality
Crystal Clear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Samsung as an upgrade to another Samsung. Completely happy with the decision. The picture is clearer than the previous model we have and we couldn’t beat the price.
I would recommend this to a friend My tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is large and fits in my space. It was delivered quickly.
I would recommend this to a friend- Pros mentioned:Picture quality
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung never disappoints! The picture is crystal clear and the colors are strikingly vibrant. A great TV for a living room or a bedroom. It also comes preloaded with apps.
I would recommend this to a friend easy setup, gorgeous display, great customer serv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung provides excellent customer support, with super smart reps who can assist with setup and ongoing issues. I’ve chatted on multiple occasions and it was easy to talk to a human and resolve my query. The TV itself offers incredible value for the price with a brilliant and crisp display. I don’t use any of the ‘smart’ functions as my Apple TV takes care of all of that, which is a perfect pairing. The smart remote is also setup to control volume on my AV + control the Apple TV. Incredibly pleased with this purchase!
I would recommend this to a friend- Pros mentioned:Picture quality
SAMSUNG TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung TV. Best color and sound. Love it.
I would recommend this to a friend - Pros mentioned:Picture quality
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has great picture quality as well as great sound. Easy to adjust settings.
I would recommend this to a friend - Pros mentioned:Picture quality
Exelent!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughters room and it was the best present i can give her, she is so happy. Its fix perfect for smallers room , i love the quality . I recommend it 100%
I would recommend this to a friend - Pros mentioned:Picture quality
An excellent 43" TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent 43" TV for my workout room. The colors and picture in 4K cannot be beat. It also has my favorite aps.
I would recommend this to a friend - Pros mentioned:Picture quality
New Crystal UHD Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had the TV for about a month but am really enjoying it. I love the picture quality. Also, accessing Pandora is much easier than with my former 11-year-old TV.
I would recommend this to a friend
