Customers are satisfied with the picture quality, ease of use, and value for the price of the 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022). Many appreciate its smart TV capabilities, beautiful color display, and quick setup. However, some customers have expressed concerns regarding the remote control, connectivity options, volume levels, and processing speed.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,450 reviews
Rated 5 out of 5 stars
Good TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It has a bright screen that works well with my sound bar.
I downgraded from a 55" to this 43" because the other screen the other was getting dull. I rapidly adjusted to the size.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung 43” class TU6902Series LED UHD Smart Tizen
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This new Samsung replaced my previous Samsung. It has a great picture and sound. It’s very easy to operate once it’s set up, which is not hard. Lots of options I haven’t gotten to yet. I have always had great experience with Samsung. I did get the same extended warranty and used it because my tv runs all day and most of the night, seven days a week.
I would recommend this to a friend
Rated 3 out of 5 stars
No on Smart Samsung
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this Samsung TV because I have heard that they have
the best tuner. I live in a bad area for TV signals. I replaced a Toshiba tv which I liked much better. I don't know if I gained any signals w/Samsung, as I would have to have them up at the same time on the same station. I really miss the feature to be able to switch from a Roku channel to a TV channel w/previous button. This only goes to last tv station. Maybe this is because I do not like the smart TV for streaming. I have Roku and would have to setup every service I use, Couldn't be bothered. This smart tv was the cheapest Samsung, wondering why. Would think it would be more expensive. Maybe some other people don't like them either?
These criticisms many not be valid on regular Samsung models.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi WalterC,
Thank you for taking the time to provide feedback on your TU690T TV when syncing it up with your ROKU. Please know your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: 1) LiveChat 2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 5 out of 5 stars
Awesome small tv
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this tv was perfect for my room. Tv color could be better but i’m not complaining since I rarely watch tv, Mainly just use it to watch movies time to time.
I would recommend this to a friend
Pros mentioned:
Picture quality, Price
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Came quick, easy to set up, beautiful image, good deal. On black friday getting this was a no brainer
I would recommend this to a friend
Rated 5 out of 5 stars
Ms.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I know I’m going to happy with my purchase, but I can’t add any real data because they are for our new house! We move in 5 weeks! THEN I can give them 5 stars after installation.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Have your credit card handy.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture quality is awesome and I’m generally happy with the TV. Giving it one star short of 5 for the initial setting up. I have several smart TVs none of which are Samsung. This was the most confusing setup I’ve seen. It appears you have to sign up for a Samsung account and supply a credit card. I didn’t complete setup as a result. I mostly use this as a monitor for my Apple TV. I don’t feel I should have to pay nor have to have a Samsung account. I don’t for my other TVs and I use apps on those. I’m an IT professional and do not consider the setup to be user friendly unless maybe you hand over your credit card.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Can't Go Wrong With Samsung
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very nice TV for the price. The Samsung smart TV platform has all the apps you could want, YouTube, Twitch, Spectrum, etc.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung TV purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with this purchase. It was ready to be picked up right away.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the TV and all the features. It is nice not to have to have a cable box hooked up with it. Samsung TV has a large amount of channels and I can stream from many sites.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
43 Samsung
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Gift for grand-daughter. Really likes the picture quality and the included apps. Easy setup.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV and easy to setup. I had this mounted easily.
I would recommend this to a friend
Rated 5 out of 5 stars
Tv
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best deal ever!!! Very happy best buy always has great deals
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 3 out of 5 stars
Horrible wifi signal
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great picture but the wifi is absolute gargabe unless it's directly next to your router
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Value Value Value
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You don’t really need anything else than an lg tv. I don’t know how to explain it but you will not regret buying this tv.
I would recommend this to a friend
Cons mentioned:
Remote control
Rated 1 out of 5 stars
Terrible service and item not as described
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased an open box item in "excellent" condition, but when it arrived at my home there was no remote. No one could find a power button on this tv either, so it was basically useless. Excellent condition means everything works and nothing is missing, yet Best Buy would not provide a remote. They wanted me to purchase an off brand one that would have put my total cost above what a new TV costs anyway. There was no way to power on the TV or use any features or even change the channel or volume...IE NOTHING WORKS! Best Buy refused to make it right. I was forced to buy a new TV and return one wasting hours of my valuable time and mileage on my car too when their customer service lines couldn't tell you anything other than that I had to drive an hour to one store...then another hour to the next store where open boxes were sent. So stupid, and they just about lost a customer here.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Samsung TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV meets our needs, within our parameters. It had to fit on a 36" table and not obstruct our window view.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung & Best Buy = Great Combination
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Another Samsung product in our house. Trusted brand. Best Buy pricing is truly a best buy for our household.
I would recommend this to a friend
Rated 5 out of 5 stars
Mrs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service starting on the phone purchase to the delivery.
You have efficient and courteous people working with you.
I would recommend this to a friend
Rated 5 out of 5 stars
Thank You
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
we'll be doing more business with BestBuy. product is excellent and in-store sales excellent. thanks