Customer Ratings & Reviews
- Model:
- UN43TU690TFXZA
- SKU:
- 6514057
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the picture quality, ease of use, and value for the price of the 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022). Many appreciate its smart TV capabilities, beautiful color display, and quick setup. However, some customers have expressed concerns regarding the remote control, connectivity options, volume levels, and processing speed.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Smart tv
Awesome TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, Sound,picture,size, Great value.....
I would recommend this to a friend 43'in Samsung T.V
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its okay... tv freezes when choosing source options and sounds like speakers were already blown... but it was a red box sale so is what it is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi FloydT,
Thank you for your feedback on the Samsung TU690T TV. Please know we are here to help and have a few recommendations that may improve your experience.
First, let's make sure you are running the latest Firmware. Go to Settings> Support> Software Update.
Next, you can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
If you still have issues with your TV, please call us so we can further troubleshoot the issue or schedule warranty service. You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV; nothing is better than Samsung in the tv industry.
I would recommend this to a friendMy new tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung tv great value and prefect size for my home!
I would recommend this to a friendRV TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven’t watched it much as it is in my RV. I’ll know more next spring.
I would recommend this to a friendSo glad I went here first to look for a tv!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a single complaint from me. Great buy at a really good price:
I would recommend this to a friend- Pros mentioned:Ease of use, Price
Good TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy login for our streaming services, easy connection to our cable. Good TV for the price!!
I would recommend this to a friend Great TV with all of the bells and whistles
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with all of the bells and whistles. Great tv for a small room or office setup.
I would recommend this to a friendAmazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television offers amazing specifications for its price and it is a great gift to get a child for simple gaming
I would recommend this to a friend- Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is nice but the sound is terrible. In all of my other TVs, old and new I am able to pause and playback if I missed something, but not on this one! Definitely something wrong with it.
No, I would not recommend this to a friend 43" Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased 43" Samsung TV for our Florida room. Works great with best viewing direct rather than on sides.
I would recommend this to a friend- Cons mentioned:Processor speed, Volume
please this fix
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.don't buy picture is horrible and this tv isn't powerful enough do run the specs. trust me buy something else unless you like jittery screens and crap picture, the volume is so low is hard to watch .the tv wont even find the wireless 80 % of the time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JacobG,
We appreciate your review of the TU690T TV. Please know we are here to help and have a few suggestions that may improve your experience.
First, if the picture you are seeing is not to your liking, there are a few picture modes that you can use depending on what you are watching.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
Next, you can also change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
Finally, let's ensure you are running the latest Firmware Update. Go to Settings> Support> Software Update.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Good tv for the price
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a little bit of lag and the screen takes a little bit of time to load once in a while, but other than that is a very good product.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value tv & had excellent assistant with the sales person
I would recommend this to a friendBe cautious about open box purchase.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy with the tv. I bought open box online, tv was great but no remote was included. Spoke to customer service in person, they said sorry, can’t help you.
I would recommend this to a friendSamsung 4k Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new 4k tv had way better graphics than my old tv. Its so clear to see all the details in high resolution.
I would recommend this to a friendThumbs Up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleep and Amazing TV. Had to keep it. The display screen is very clear and crisp
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked that they delivered my TV when they said they would. And I really do like the TV I purchased.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Perfect for my PlayStation and pc gaming.
I would recommend this to a friendGreat gaming TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far my son has loved his new TV. Says its made his gaming even better. Great resolution and sound.
I would recommend this to a friend
