Customer Ratings & Reviews
- Model:
- UN43TU690TFXZA
- SKU:
- 6514057
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022) for its exceptional picture quality, ease of use, and affordability. Many appreciate the straightforward setup and the vibrant colors. While some users expressed concerns about the remote control and occasional reliability issues, the positive feedback on picture quality and ease of use significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best Buy is where you can get the best & buy for l
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv & for the price even greater…!!! Great tv & for the price even greater…!!! Great tv & for the price even greater…!!! Great tv & for the price even greater…!!! Great tv & for the price even greater…!!!
I would recommend this to a friend My daughter’s dream come true
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is absolutely in love with her new upgrade!
I would recommend this to a friendAwesome TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent tv with great picture clarity!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my son and he absolutely loves it.
I would recommend this to a friendGreat value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely not high end but its perfect for the cost has all the functions i need and overall a great product
I would recommend this to a friend- Pros mentioned:Picture quality
Great buy at Best Buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV for the price. The picture quality is remarkable for a TV in this price range. I got 50.00 off an already good price and bought this one for my Mtn cabin and a 50 inch for my primary residence.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung Tv Amazing!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First and Foremost where do i begin by saying how amazing this tv is! From the smart capabilities to the sound, the tv does an amazing job and i would recommend this TV for those that are needing one!
I would recommend this to a friend Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great quality of video and image
I would recommend this to a friendGreat TV for the price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price, missing a few picture features I wish it had, but overall can’t complain!
I would recommend this to a friend- Cons mentioned:Remote control
Nope
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend going to LG. The remote is not fun to learn
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi LRHARMS,
I'm sorry to hear that you are not satisfied with your TU690T TV. If you’re experiencing specific issues which caused you to give this a 3-star rating, please know that Samsung Customer Support is here to help.
If you need more help learning your remote and TV, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU690T and download the guides you would like.
If you’d like more help with settings, please know we’re here to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Ease of use
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my daughter’s bedroom. She absolutely loves every thing about this tv. Super easy to use. (She streams most of the shows she watches.) It was very easy to set up.
I would recommend this to a friend would recommend to friends
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not like it appears in store but good enough. I got use 50 characters, so you got them.
I would recommend this to a friendBrand response from Samsung
Posted .Hi PJWSr,
Thank you for sharing your thoughts on the picture quality of your TU690T TV. If the picture you are seeing out of the box is not to your liking, there are several picture settings you may want to try adjusting.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Perfect size for home office
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what its supposed to do, bought it for the home office and hung it on the corner
I would recommend this to a friend- Pros mentioned:Price
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid tv for the price, was looking for a tv for my wife and I’s back room and we stumbled upon this tv. The tv fits perfect and functions perfect! Good bang for your buck!
I would recommend this to a friend Gmacritic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this as a gift for my son! He hung it in his bedroom and is enjoying it.
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best pitcher for a Samsung. Looking to see if it is TV or cable issue.
I would recommend this to a friendBrand response from Samsung
Posted .Hi DianeN,
We appreciate your purchase and review of the TU690T TV. If the colors on your screen do not seem correct, I recommend trying the following:
First, let's ensure your firmware is up to date. Please go to Settings> Support > Software Update. You can easily update your firmware from here.
Next, go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
I also recommend trying a picture test which will help you determine whether the issue is with the TV or your cable. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Picture quality
Dennis S
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality picture especially for movies. A bit confusing with instructions on how to set up so had to bring my cable tv technician in to do it at a charge.
I would recommend this to a friend Fair enough
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good tv. I GIVE 4 because of the slow menu motions
I would recommend this to a friendEasy setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent tv only negative thing about the is tv not enough ports on the back
I would recommend this to a friend- Pros mentioned:Picture quality
Super sharp
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp! Bought this for our mom in the nursing home. She loves it. TV has a great picture and every channel is clear and crisp. Samsung makes the best TV!
I would recommend this to a friend