Customer Ratings & Reviews
- Model:
- UN43TU690TFXZA
- SKU:
- 6514057
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 43" Class TU690T Crystal UHD 4K Smart Tizen TV (2022) for its exceptional picture quality, ease of use, and affordability. Many appreciate the straightforward setup and the vibrant colors. While some users expressed concerns about the remote control and occasional reliability issues, the positive feedback on picture quality and ease of use significantly outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Samsung 43" Smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Some blackened backgrounds tend to pixalate
I would recommend this to a friend- Pros mentioned:Picture quality, Price
Entry Level Perfection
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and a perfect entry level Samsung for the money.
I would recommend this to a friend - Pros mentioned:Picture quality, Price
mr.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.better than expected, picture is great, cost was great too
I would recommend this to a friend Samsung TV Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase with excellent customer service at pickup
I would recommend this to a friendSamsung tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The only complaint I have is CV the lack of a visible power button to show it's on or off.
I would recommend this to a friendSamsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy online ordering. Delivered on time. Just what I wanted. Thanks.
I would recommend this to a friendSamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know this already know this t.v have bought in the past. Works great!
I would recommend this to a friendKiller Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a killer deal for Cyber Monday. Wish I would have got 2 of them.
I would recommend this to a friendGood picture.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to see/find controls. Short power cord. Not a lot of set up instructions.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Brian,
We appreciate your review of the TU690T TV. Please know your feedback regarding the remote, power cord, and setup will be shared with our internal product teams.
To help you learn the various features, functions, and settings of the TV and Remote, you can download the User Manual and Remote Guide directly from Samsung’s website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for the TU690T and download the guides you would like.
If you have any questions or need any help, please know we are here for you. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv once I figured how to set it up. Not a text person and no written instructions came with it!
I would recommend this to a friend- Pros mentioned:Picture quality
Buyer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, a good tv for the money. I only buy Samsung tv’s
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung smart TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the price. Nice picture and resolution
I would recommend this to a friend - Pros mentioned:Picture quality
Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this purchase is absolutely Great
I would recommend this to a friend - Pros mentioned:Smart tv
Great TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV replaced an older one. We were looking for a basic smart tv and this fit the bill.
I would recommend this to a friend Be cautious
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv November 2022 and picture went out july 2024. It only lasted a year and half. I barely used it and got a solid 8 months out of it.
No, I would not recommend this to a friend- Pros mentioned:Price
Good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV for the price. Apps on bottom of screen could have been a little larger.
I would recommend this to a friend - Pros mentioned:Picture quality
TV review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and sound. Remote is hard to use when not looking down at it
I would recommend this to a friend Poor Sound
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price was right, but the sound is not good. Thankfulky we had a sound sytem to use with it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate you taking the time to write a review and tell us about your sound experience with the Samsung TU690T TV. There are a few troubleshooting steps that can help with the sound on your TV.
First, let's ensure your firmware is up to date, as the most recent update helps with performance. To update your firmware, go to Settings > Support > Software Update. You can easily update from there if needed.
Next, you can adjust the sound settings to suit your personal sound preferences to tune the sound. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat with an agent
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Nice Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot think of anything bad or negative about this TV. Screen is clear and the remote enables easy surfing a wide variety of stations and movies. Nice buy.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung. Unfortuately product destroyed on new years day by a 5.4 earthquake . Unable to find a way to warrantee the product. Enjoyed it the week before it was destroyed
I would recommend this to a friendBrand response from Samsung
Posted .HI user733897,
Thank you for sharing your experience with the TU690T TV. I'm sorry that your TV broke, due to an earthquake.
Our warranty covers manufacturing defects in materials and workmanship encountered in normal, non-commercial use of this product and does not apply to damage incurred during shipment, delivery, and /or installation. You can read more about our warranty here: https://www.samsung.com/us/support/service/warranty/UN43TU690TFXZA
If you have questions or need help, Samsung is here for you! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor