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Customer reviews

Rating 4.7 out of 5 stars with 775 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 775 reviews
  • Rated 1 out of 5 stars

    Stay Away From ALL Samsung TVs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tizen user interface for this Samsung TV is horrendous. It's a nightmare. My last TV was a 2016 Samsung 4K TV -- and it was pleasant to use everyday in every way. I told everyone I could that Samsung makes the best TV. This 2025 model has obliterated that opinion. Every single day I suffer through layers and layers of garbage and an endless barrage of ads. Making a simple change -- like to the brightness level -- requires so much time and energy because it's 1) sooo slow and 2) ridiculously not user friendly. I bought this TV because all the reviews are good. But look closely -- ALL THE REVIEWS WERE "INCENTIVIZED". 2016 Samsung 4k TV: Awesome experience 2025 Samsung 4K TV: Nightmare experience

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Robert,

      Thank you for sharing your experience with us. Please know your opinion is important and will be shared with our internal teams. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Controller not as friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great, but the controller isn’t user friendly like my other fire tv

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Marsha,

      Thank you for your feedback on the U8000F TV remote control. While the Solar Cell Remote may appear minimal, many buttons offer multiple or long-press functions to help simplify the design without sacrificing functionality. For example:

      • Settings/Number/Color: Allows you to easily access your TV's Quick Settings and input channel numbers.
      • Volume rocker: Push up/down to adjust volume. Press and release quickly to mute.
      • Long-press Volume button: Hold for more than 1 second to open Accessibility Shortcuts.
      • RETURN button: Press to go back to the previous menu or screen. While watching TV, it takes you back to the previous channel.

      These functions allow for a more streamlined experience without adding extra buttons.

      Learn TV Remote is a feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.

      This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.

      If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large access to free tv through Samsung account. Nice resolution, very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV very nice price. I am very pleased with the help. I got picking the TV out. Everyone is always so kind and courteous can’t say enough good things about the service. Thanks again guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good 2nd TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent project for the price with easy installation and operation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the tv is awesome minus the smart system. Not for me and will be a struggle for owners of the tv that are not tech software savvy. I suggest installation and setup for most customers!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. Need better instructions on set up and using remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa's Little Present To Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung Crystal TV. Fits perfectly in my bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so much better than last year’s model! Great buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied with the purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, it's a gift for my son and he's delighted. There's nothing like the Samsung brand.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, better if it had parental controls, difficult to find a way to manage for my teenager

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade for our sons bedroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this tv to upgrade our sons bedroom. He absolutely love it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 43" television Review. 2025 model

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this television. The picture quality and sound on the television itself are good. I am older so I am still working on some of the features. Lol. For the price this a great television for my small living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product, should of purchased this years ago!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    43 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Samsung, but my last on the screens back light went out after two

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Little TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Little TV. It may take a second to update but the set up with QR Codes to various accounts was nice. For the price it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality picture, great sound and helpful setup by Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what we were looking for the price was even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gooddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddddd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Flat Screen TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new Samsung Flat Screen TV to replace an older model TV in my spare bedroom. The Samsung Flat Screen is absolutely perfect!

    I would recommend this to a friend
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