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Customer reviews

Rating 4.7 out of 5 stars with 775 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 775 reviews
  • Rated 3 out of 5 stars

    It’s okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow processor. Takes forever to react to remote commands. Picture and sound is okay. Tiny remote…. Overall okay tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RichardM,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your U8000F TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Remote Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a remote headset for sound so I can mute the sound. The set does not have a sound designated connector. I understand some new systems connect to the HDMI or USB jacks but I will need to buy a new system. Did not even think to check for that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Easy to setup. Has a great picture even in sun-lit rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like all the stations on Samsung Plus. Also, all the music on Xite. Many ambience stations too,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr R J Loomis

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote control is overly complicated - other brands are simpler

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    TV & Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Remote is a little tricky and had to get used to it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is enjoying the TV. I bought her thank you very

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice entry level 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV for the price. It’s for my wife’s hideaway. Very nice 4K display and easy setup. She’s very happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed a large screen monitor to review plans

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great detail, fantasic price and easy to set up. I don't do gamimg but I needed a much ;larger screen on which to review and edit PDF architectural drawings for my business. Aftre adustin gto makje the TV a computer monitor, it has done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied for the price and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. I love it. Has additional features very convenient.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is entirely inadequate with few buttons making adjustments cumbersome. This is my first and likely last Samsung TV. I'm rather dissapointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Essselll,

      We appreciate your review of the U8000 TV. To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    TV purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damien knowledge about samsung tvs was very helpful in our selection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Love the smart feature, the input option on the tv is clearly stated. I think this is definitely one of the best tv i bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality visual

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprised by how great this tv is. Thankful for the staff for finding the right one for us.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Samsung no so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it worked it was fine beautiful picture and great sound for a television now,but connection issues crashs made for a terrible experience so i returned it also had cosmetic issues around the screen bezel.maybe it was just a bad batch or that particular one

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ChrisR,

      We're sorry to hear that your experience with the U8000F TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung YV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a smaller TV that just recently quit working. Went to Best Buy and bought a 42" Samsung TV which was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv for my son. He absolutely loves it and easily watches four football games at one time with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv. The picture quality is great. Sound is awesome too. Apps are easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looked like a great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like a great screen; good size for the space where it was needed; never unboxed or used; returned it

    I would recommend this to a friend
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