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Customer reviews

Rating 4.7 out of 5 stars with 775 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 775 reviews
  • Rated 4 out of 5 stars

    Review on Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product, but I hate how it’s too advanced. Even trying to change the brightness requires it to be connected to the internet. On Roku TV’s, it’s not like that, they’re much simpler.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in shopping and installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and installation. very pleased- plan to come back Sunday and buy two more TVs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Used TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought used and said it was in good condition, but I’ve found two minor defects. The corner of the plastic was coming off, and there is a dark spot that won’t come off on the screen. Good enough for a guest room tv.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Raymond,

      We appreciate your feedback on the open box item you purchased. If you ever have questions or need support, we’re here to help. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also connect with a LiveChat agent by clicking the ‘Support’ link on our website.

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV & monitor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. We mostly use it as a computer monitor and this has the required resolution to work really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Low Entry level TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, easy for plug and play use. Bought as an upgrade for my living room and fit the role perfectly, could not have been easier to purchase and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't remember the name of the young man who helped me but I have never been so pleased with a salesman. He took care of everything in a very positive manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with my purchase and the help of the employees who assisted me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV for my daughters room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very well so far. It is for my daughters room qnd she likes the features it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 43” Class U8000F Series Crystal UHD 4K S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement for a older TV, Second Samsung for the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bowie Best has exceptional customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent personable customer service in the Bowie Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been sold on the Samsung brand from the previous six Samsung TV's we have purchased and are still in use in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the Samsung 43" Smart tv to replace an older smaller one. I have 4 Samsung tv's now and happy with all of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This firestick 4k max is all you need forget about cable bills this streaming device has everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Debbie

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, it has been a long time since I bought a tv. I am beyond pleased with all of the features I am learning to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV. Perfect size for our breakfast nook.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Perfect size for our breakfast nook. Easy set up and really appreciate the built in apps that allowed us to go away with our Roku box. Starts up fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43" Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV worked out perfect for my 12 year old daughters bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase, the delivery, and the set up was easy, on time, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product excellent price economically perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Experience the first sound glitch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv to replace another Samsung that started to show vertical lines. Bought the brand again, but noticed sound was not too good, have to use it at almost maximum volume and now less than a month after purchase tv didn’t have sound. Had to unplug and plug again as per instructions on troubleshooting. Will wait to see how it behaves and repost.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SoniagR,

      Thank you for your review and for sharing your experience with your U8000 TV. If you’re not hearing any sound, whether using TV speakers or an external audio device, here are several steps that can help get things working again.

      1. Start with Basic Checks
      • Make sure the TV isn’t muted and the volume is turned up.
      • If using an external audio device, ensure it’s powered on, set to the correct source, and the volume is turned up there as well.
      • Unplug your TV for 30 seconds, then plug it back in and power it on.

      2. HDMI ARC / eARC Connection
      • Use a certified High-Speed HDMI cable with Ethernet. Connect it to the HDMI eARC ports on both the TV and the soundbar/receiver.
      • Enable these settings:
      o Settings > All Settings > Sound > Expert Settings > HDMI eARC Mode = Auto
      o Settings > All Settings > General & Privacy > External Device Manager > Anynet+ (HDMI-CEC) = On
      • Check the digital audio format: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Format
      o If you're not sure what your connected device supports, set it to Auto.

      4. Bluetooth Audio Connection
      • Pair your Bluetooth device: Settings > All Settings > Sound > Sound Output > Bluetooth Speaker List
      • If your Bluetooth device doesn’t appear or won’t connect, move it closer to the TV, ensure it’s in pairing mode, and select Scan.
      • If paired but no sound, unpair the device and try reconnecting.

      5. Wi-Fi / Wireless Speakers
      • Confirm the speakers and the TV are on the same Wi-Fi network. Use: Settings > All Settings > Sound > Sound Output > Wi-Fi Speaker Surround Setup
      • Reboot both the TV and the Wi-Fi speakers, and check your router for connection strength.

      6. Other Helpful Tips
      • Run a Sound Test: Settings > Support > Device Care > Self Diagnosis > Sound Test
      • Update TV firmware to rule out compatibility issues: Settings > Support > Software Update > Update Now
      • If using a cable box or external streaming device, double-check that the device’s audio output settings are set to HDMI or the appropriate output.

      If you still don’t hear sound after following these steps, please don’t hesitate to reach out so we can assist further. You can call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking the ‘Support’ link at Samsung.com

      ~Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv for my boys room. Easy to set up and menu maneuver

    I would recommend this to a friend
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