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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 665 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers praise the 5.1 Cu. Ft. High-Efficiency Smart Top Load Washer with ActiveWave Agitator for its cleaning performance, large capacity, and quiet operation. Many also appreciate its ease of use and the effective agitator. While some users found the spin cycle to be less than ideal, the overall experience has been positive for most customers. A few reported early reliability issues, but these were not widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 665 reviews
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! We do a lot of laundry in this house and so far it has been great. If you really want to rent your clothes, you can do so up to five times. I like being able to see what’s going on inside the washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our efficient and sleek smart washer. I wish we would have purchased this sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and it functions well outside of connecting to the internet. I still haven’t been able to connect it to the internet, it asks me to connect to another wi-fi that isn’t on my network and then doesn’t connect to my actual network. It’s quietI can barely tell it on. In spite of this I would still recommend it. My service representative was amazing and extremely helpful. Did an exceptional job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing so far. Works great. Easy to use. Like the sound of the finish

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Does more than what it was purchased for

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    I want to buy the matching dryer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is so quiet and the smart app feature is awesome. Can program our own settings and the notice when it’s done or how much time left on the cycle is great so you are not running down to see if the laundry done yet. The capacity on this washer, too, is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the size and the power of this machine easy to operate!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it works amazing wife loves it. So im happy, takes big loads without a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with this purchase. No problems in almost 2 years of having it. Clothes comes out very clean. Smart washer that I turn on and off from the comfort of my bed. Teenager loves using it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Lavadora sansung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and doesn’t make much noise, and can make it wash through my phone. I like it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance

    Rated 5 out of 5 stars

    Samsung washing machine upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was reasonable. It has performed well with cleaner clothes and larger loads handled that our previous. Our machine runs almost every day with many loads on the weekends. It has worked out extremely well. Many options depending upon what you need to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine would recommend it to anybody it is awesome and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Quiet Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet efficient washer. Love all of the options for washing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard not to love something so simple. I haven’t had it for long, but so far so good. I have yet to download the app it has, but I’m excited that there is one. I’m also a fam of the top load door and the easy pull out detergent tray. The size is also great, though seemed bit wider when it was delivered.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Truly a Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Washer. I love Samsung products /appliances & TV, because I connect my phone and operate them remotely. This washer is big with many great features. The Champagne color is pretty. Bedt part was the price! Best Buy was true! A $1049 washer was on sale for $749!!! Then the new warranty that covered free install, haul & delivery besides extended warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been very interesting to learn all the options.. seems to clean well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SMART washer will notify you when its done!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new SMART washer. The "drum" is so BIG - we can wash a lot of clothes! One thing to note is that you do not choose your load size, It automatically sizes up what you have in there so there is minimal water (something we had to get used to). We also found that we have to actual set it to dual rinses (2x).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    What a washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, tub has optimal capacity and overall just an impressive washer

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, I have had zero problems with this washer

    I would recommend this to a friend
  • Pros mentioned:
    Agitator, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works cleans clothes easy to use and has the agitator

    I would recommend this to a friend
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