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Highly rated by customers for:

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Customer reviews

Rating 4.6 out of 5 stars with 494 reviews

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Expert reviews

Rating 3.6 out of 5 stars with 1 review

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92%would recommend to a friend
Page 1 Showing 1-20 of 494 reviews
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung Smart Tv 50”

    |
    Posted .

    Excellent product. Actually ordered a different Samsung 50” for curbside pickup. I decided to ask the Employee Hunter, a few questions before I loaded the TV. Good thing I did as I thought I was getting 3 HDMI connections and he pointed out it only had two. He helped me cancel that order and I purchased this one for only $50 more and it had everything I really wanted. This is the second time Hunter has helped me and he is awesome.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    New TV

    |
    Posted .
    Owned for 1 month when reviewed.

    We bought this TV after our other one died Great picture Highly recommend

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    It's a Samsung

    |
    Posted .
    Owned for 1 month when reviewed.

    Nothing special. Picture and sound quality as expected. Standard Samsung interlace.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Worked for 100 days

    |
    Posted .
    Owned for 4 months when reviewed.

    Lasted great for approximately 4 months. Then while watching TV the screen pixelated on the right side and the bottom. I’m currently going through Samsung Support to get it fixed. I’m not holding my breath. Definitely get the extended warranty from Best Buy if you decide to go through this route.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KristyVA,

      Thank you for your review of the Samsung AU8000 Crystal UHD TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.

      Should you need assistance with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Set up, Sound quality

    Rated 5 out of 5 stars

    Excellent Product

    |
    Posted .
    Owned for 3 weeks when reviewed.

    We have a lot of TVs in our home and this is the best one we’ve purchased yet. The stand width is relatively smaller than other options which is great, especially if you don’t plan on mounting the TV. Set up was quick and smooth. Hulu, Netflix, Prime Video, etc. are already programmed in. Clear, vivid picture with crisp audio. 10/10 would recommend.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    3 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Defective

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Brand new already has lines appearing in the screen. This was my son's Birthday present.

    Features

    Brightness
    3 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveKim,

      Thank you for purchasing the Samsung AU8000 Crystal UHD TV and sharing your experience with unusual lines appearing on your screen. Please try the following troubleshooting steps to identify where the lines are coming from:

      Navigate to Settings > Support > Self Diagnosis > Picture Test, and then follow the on-screen directions

      If the lines appear during the picture test, please visit the Support Center to request service. If the lines do not appear during the picture test, then the problem is the external device, and not your TV. Try replacing the cable that is connecting the external device to the TV. If the lines still appear after replacing the cable, troubleshoot the external device.

      Please know, Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:

      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
      3) Manuals & Software
      4) Warranty Info
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Set up

    Rated 5 out of 5 stars

    Outdoorsetup

    |
    Posted .
    Owned for 1 month when reviewed.

    Excellent picture quality and easy to set up right out of the box.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV for the money!

    |
    Posted .

    Great TV! The Samsung 8000 Series is an amazing 4K TV for the price.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture

    Rated 4 out of 5 stars

    I like it

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Great picture, but disappointed with volume not loud enough. Disappointed with the remote and the settings instruction guide. Still trying to learn how to maneuver around the settings and menu. Overall I like it!

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Core! Thank you for purchasing the Samsung 50" AU8000 Crystal UHD TV and for sharing your experience. Your feedback is important to us and will be shared with the product team.

      There are several volume features you can enable/disable/adjust to your liking.

      1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.

      2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.

      3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode

      Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.

      You can view the embedded e-Manual that contains information about your TV's key features. You will also find step-by-step instructions on great features such as Multi View where you can watch what’s on your TV and your phone on the same screen at the same time and Tap View which allows you to mirror your phone on your TV with just a tap. The manual is available directly on your TV at: Settings > Support > Open e-Manual

      You can also find the full manual directly on Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the AU8000 under "Crystal UHD TVs" > "A Model Lineup".

      Should you ever have questions or need help, please call us at:

      1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good TV for the price

    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is the latest in a line of Samsung TV's that I own. I was looking for a value 4K TV to use mostly as a monitor to Zwift on, but couldn't find one at a price point I wanted to spend. So I started looking at open box TV's. I found this one, re-taped, but with a clean, new looking box. Inside it looked like it hadn't been touched. Price was almost a 3rd off retail. I used this TV to replace the one in our den so the U7000 of the same size became my Zwift toy. The picture is noticeable better. I really noticed the difference when we used it with the X-Box One. Subtle little things like smoke and shadows stood out much better. Anyway I would tell anyone that I've had good luck with Samsung. I wish I didn't have to sell my soul to use it, their EULA is ridiculous, but so are all the other companies.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture

    Rated 5 out of 5 stars

    Football ready

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Great picture outside in our deck. We enjoy the picture during the daylight. Very clear and great quality.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Price

    Rated 5 out of 5 stars

    My Samsung tv

    |
    Posted .
    Owned for 1 month when reviewed.

    Nice quality for a good price $$$ 50" Best Buy stores

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    An average tv

    |
    Posted .
    Owned for 1 month when reviewed.

    Its a good tv overall nothing wrong with it. But now that i have it for a couple of months i think i should have spent an extra 150 $ and get the q series. The quality is ok but the speed is just average. But if you're in a budget like i was it's worth the money.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Sound quality
    Cons mentioned:
    Apps, Interface, Remote

    Rated 4 out of 5 stars

    Picture and sound are great. Remote is horrible

    |
    Posted .
    Owned for 2 weeks when reviewed.

    The picture and sound are great! The TV is so clear it's like the scene is in your living room.... Takes a little getting used to.... The interface can be a little frustrating and the remote is by far one of the most confusing and difficult ones I've ever used. Samsung really lacks in the app department too.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung makes great Smart TV's

    |
    Posted .
    Owned for 1 month when reviewed.

    Once I got this set up it was great. It wasn't hard to set up, I just needed a little help. It has a good picture and the sound is not too loud, So far, very realiable, and I am getting used to the size (not hard to do)!

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Good Value

    |
    Posted .
    Owned for 1 month when reviewed.

    I'm not much of a tech person so can't speak to all the bells and whistles. TV was easy to set up, not to heavy and produces a good picture. I connected a sound bar so can't speak to the volume or any of the special features but it serves its purpose well.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Pleased

    |
    Posted .
    Owned for 3 months when reviewed.

    Awesome picture quakity and very user friendly interface. People say the sound isnt great and i disagree. Sound is clear and well done for what i need personally which is just viewing of ahows, movies, and sports

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Fair Price for UHD TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Replaced a Vizio UHD TV that failed after 5 years. Hope this one lasts longer. Excellent picture. Only negative is the audio so I bought a sound bar to compensate. No printed manual or instructions, but good support from Samsung.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung 50” TV 8000 Series

    |
    Posted .
    Owned for 1 month when reviewed.

    This is our 4th Samsung 8000 series purchase. You can’t beat the 8000 series! The picture is crystal clear, smart features are awesome and we received the new updated remote with this tv which was nice and unexpected.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great

    |
    Posted .
    Owned for 1 month when reviewed.

    My first 4K TV and it is great! It was a Christmas gift from my fiancé so that’s always a plus. Great TV I would recommend it if you want a great gaming TV.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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