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Customer Ratings & Reviews

Samsung - 50" Class - LED - NU7100 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 2065 reviews

94%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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  • Rating: 4 out of 5 stars

    Beautiful picture for the price

    Posted
    Matt
    • My Best Buy® Elite MemberElite Member

    We needed a 50-55" TV that was less than $400 and were narrowed down to the Samsung NU7100, TCL 5-series and LG UK6300. After studying countless online reviews and staring at them all in store for an uncomfortably long time, I settled on the Samsung NU7100 50" (it was on sale for <$400). Unfortunately, without being able to play with the smart features in store (I did ask, but they were unable to accommodate), I made the decision on picture quality alone. This one being the only screen with a very consistent color with no distracting dark areas (TCL) or exaggerated contrast (LG). UNPACK & INSTALL: It was very easy to remove from the box and attach to our mount, and at 30 pounds, I was able to do it without assistance. Since we mounted it straight out of the box, I didn't mess with the stands, but can understand people's frustration with those as they are spaced very far apart and would require a very wide cabinet. If we didn't have a mount, it would not fit on our cabinet. It does come with the necessary spacers for mounting, but not screws. Initial setup was very easy with the remote, especially since I already had a Samsung account and the Samsung app loaded on my phone, which makes it super simple. PICTURE QUALITY: I am extremely pleased with the picture quality, brightness and color, especially compared to our previous Samsung 1080p model. There are also a lot of customization options for adjusting color tone and brightness, as well as ambient brightness control, to calibrate it just the way you like. Contrast is excellent with very dark blacks for an LED. Those who say 4K quality is not noticeable at this size are just wrong. It is an extreme difference. Even watching 1080p content is noticeably better-looking in upscaled 4K compared to our old TV. We also have a wider-than-expected viewing angle. While it does look a little washed out from the sides, we feel it's still watchable. If you want the best color reproduction from a wide viewing angle, you need to spend the money on an OLED. In standard viewing of BluRay and streaming content, I noticed no judder or playback problems. We watch antenna TV. The digital tuner does a good job of finding local channels, and HD channels come in very clearly and look crisp & clear. SD broadcasts are somewhat pixelated, but watchable. This TV doesn't have an analog tuner, which I didn't realize would be a problem until we tried to hook up our old VCR via Coax, which requires analog channel 4 to work. No go. Also, no biggee, since I don't think I've watched a tape in years. SMART INTERFACE: Now, this, I'm not liking very much. While the initial interface is pretty snappy, apps load slowly, and also seems to be a bit buggy at times, with random issues such as kicking us out of apps or not showing thumbnail previews where expected. I'm keeping my Roku Ultra attached for the time being as it just seems to work better. Finally, the advertising & suggestions... This is pretty annoying, and so far one of the biggest drawbacks. I found out you can disable the targeted ads by going to Settings->Support->Terms & Policies, then open "Interest Based Advertisements" and disable it. However, it doesn't get rid of the programming suggestions and some sponsored ads still show up in the GUI at random times. CONCLUSION: I would definitely recommend this if in the market for a budget TV and don't have deep pockets for a fancier model. If you can afford it, I'd say go for the NU8000 instead, but if you need to stay under $500, this is probably the best bang for the buck as of this writing. If picture quality is high on your priority list, then this was the best option at this pricepoint.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Gaming Beast (Once Calibrated)

    Posted
    TJcali
    • My Best Buy® MemberMember

    I spent about two weeks none stop researching 4k tvs in the $300-400 price range for my first 4k TV. I re-searched mainly Samsung, Vizio, and LG because those are brands I trust. I personally don’t care about in TV apps because my xbox runs all the apps and games I could ever want with a direct ethernet connection. I got tired of reading through tons of reviews online from people who complained that their New TVs didn’t run their apps well. Go get a gaming console or roku and hook that up direct to your router people!!! After Christmas I ended up getting a bunch of duplicate games and a new controller. Best Buy let me use the unopened items as store credit and I was able to get an extra roughly $200 store credit and ended up jumping up to the 7 series from the 6900 model. Out of the box this TV had me super worried. My biggest concern about upgrading to 4k was how well the upscaling on these mid grade 4k TVs preformed and how it made my 1080p xbox one games look. Also how the motion looked. This TV like many is actually 60HZ true refresh rate I believe. I also was concerned about the HDR and color being a gimmick. The first thing you need to do is hook up your gaming colsole with a 4k able fast HDMI cable. That is the only way the “gaming mode” will be able to be turned on!!! The gaming mode fixes this awful muddy, washy, ghosting affect on motion that looks awful for gaming. After doing that, the TV came alive! This thing actually makes my 1080p content look like 4k (technically it is because it’s up-scaled) For best (cleanest) picture setting I suggest these settings: Picture size 16:9 standard (fit to screen on!) Backlight: 48 Brightness: -5 Contrast: 50 Sharpness: 0 Color: 25-30 tint:0 Contrast Enhancer: Off Color Tone: warm 1 Gama: 0 Ambient light detection: Off Also under “External Device Manager” turn on Anynet+ (HDMI-CEC) Game mode: On HDMI UHD Color: select HMDI Port with gaming device. HDMI Black Level: Normal

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh - Not Impressed

    Posted
    OpusBC007

    I'm sorry - with ALL the Hype about Samsung TV's being the "Best of the Best" & yes I know - this is Samsung's bottom end offering - but - still - this TV's performance should be WAY higher then it is. My biggest setback occurred during the setup process - this TV apparently does not support AC Wireless - wait - what ? - my three year old Insigna 43" 4K supports 5ghz - this brand new supposedly bleeding edge TV only support 2ghz ? - that's weird - then there's the whole picture quality. Dead center watching from three different sources - there's this weird pixel bleed that occurs off center of the picture - on Streaming from Amazon / Watching a sports program from a cable box (in my case Spectrum Cable) & even a pre-recorded program off the DVR - the primary dead center event is fine - but 4 to 5" away from the primary camera shot - the picture appears to just bleed colours - case in point - I was watching the live broadcast of the Tour de France - there was a overhead shot of the road which was out of focus - the main group of riders was barely "ok" - but all the leaves in the trees - just bled into what looked like one giant green towel - really not impressed - I've been playing with the settings - two settings - Standard and Natural have completely failed miserably as far as overall picture quality goes - the bleeding problem appeared in all three sources - so either the TV is junk - or - the sources - I can see one source being off - but three ? The three year old Insigna - ya - it has a "ok" picture - which isn't particularly crisp or "wow" - but - it was half the price of the Samsung & that was three full years ago. For the $500 price point - I would have expected this Samsung to at least "pop" in some way to justify it's price point - LG / Vizio / Toshiba / Hitachi - all play in the $500 price point - but - Samsung is supposed to be the "Best-of-the-Best" - really hesitant to drop another $300 just to up to the QLED series & drop screen size - yes - I know there would be next to zero difference between a 50" tv & a 49" tv - it's the principle of the matter - spending that additional $300 - just bite's & my wife & I are not hard core 24x7x365 tv watchers - but it would be nice to have a tv that's newer & at least "pop's" in colour & detail - this Samsung fails on both counts - 99.9% sure it's going back - just not impressed ...

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      OpusBC007,

      I am very sorry that your experience with this TV was less than perfect, and I completely understand your disappointment.

      The NU7 series features our PurColor technology, HDR 10+ and our exclusive UHD Engine to deliver superb contrast and expanded color detail.

      Please give us the opportunity to assist you with image quality adjustments by calling Samsung Customer Support toll-free at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you.

      - Samsung Ambassador Samsung

  • Rating: 5 out of 5 stars

    Pretty Decent Purchase Overall

    Posted
    greatjmw
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Bought this just to upgrade from a 32" TV that was getting smaller & smaller! I got this model specifically because of a sale. In my area we really don't have a lot of 4K streaming, and we rarely buy blu-rays for viewing, so the 4K is probably overkill for us, but I figured I might as well have the newer technology for the price I got. I have historically bought Samsung TVs and been very pleased with their picture compared to other brands, so I stuck with Samsung this time too. In viewing this TV I feel like the picture is sharp but I seem to notice more of a "motion blur" at times (I'll call it for lack of a better word) with this larger model TV than I've noticed with my smaller 1080P LED models. We haven't had it that long, so maybe that's just something I have to adjust to because of the larger size, or maybe it's the resolution of whatever I'm viewing, that isn't in 4K or possibly not even in HD (cable in my area can be very poor at times). Otherwise, the picture is great, and the sound is decent, but I'm not too picky about TV sound since I use a surround sound system too. I've found there aren't nearly as many ways to adjust picture/color on this model as on some of my older models, but some of my older models were Magnolia models, so that probably accounts for the difference. I do like the smart TV interface on this TV much better than on my older models. My only real gripe would be the legs, which seem awful flimsy for such a large TV. I think I know why manufacturers have gone to this style legs (I'm guessing it's so speaker bars and/or blu-ray players or whatever will more easily fit up underneath the TV's frame), but I feel like it gives the TV room to tip more than the solid center square bases of prior generations. All in all, I think this will be a good addition to the house, though, and it was probably worth the (sale) price!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV for the price.

    Posted
    Carrollson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The TV was an easy setup with a Samsung Phone using the Smart Things app. The remote is pretty small, which is hard to get used to considering my old Samsung remote is twice the size and easier to maneuver. Luckily I can use the old one just as easily. No extra adapting. It just turned it on and did everything. The picture is pretty good considering but I almost decided to take it back until I reset the color settings. (Mine are: Picture Mode: Natural, Expert Settings: Sharpness 9, Color 17). Otherwise, out of the box the color seemed too strong and red. Sometimes people look pasty. The picture to me seems like a big screen version of how it looks on your average laptop nowadays. Pretty good compared to older TVs. When people are moving fast you sometimes see some drag but it really isn't noticeable to the point where it will bother you, but I definitely didn't notice that on my old Samsung big screen. The picture is optimal from 5 feet away in front of it. The picture fades from side angles or if you walk towards the front of the screen. Also something I didn't have with the old one. Why I kept it: Once I got the picture adjusted and sat in my recliner, it's pretty sweet. If you watch the news the anchors look like they are right in front of you. The smart tv controls are pretty easy to set up although you won't get every channel you are looking for, but you get most of what you want (Netflix, Hulu, Amazon Prime, most major networks and a weather channel). The fast forward, reverse, stop, pause, play buttons are on the bottom of the new remote and are tiny. Only a five year old could use that comfortably. The home screen pops up as soon as you turn on the TV and you have to hit exit right away or it stays on for a little bit--kinda annoying but you get used to it. The outputs are pretty easy to navigate back and forth from, and if you have an outdoor antenna the channels are easy to look at and clear as a bell. The stand was tricky to figure out at first but there is no wiggle room. Check out the dimensions on the site to make sure you have the right width to set it on if you aren't wall mounting it. I barely made it. But so far so good. It's a keeper.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great mid-level 4K TV

    Posted
    CorgiNoir
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My fiancé and I had been looking into upgrading our TV to a 4K for awhile, and while initially overwhelmed by just how complicated the variety of 4K technology can get, after a large amount of research and amazing help from multiple Best Buy employees, we settled on this television as the best fit for us in our price range. One of the things we learned was the deceptive nature of the 4K manufacturers and how they're allowed to label their products. HDR is an important factor, and most lower price 4k tvs say they have this feature, when in fact they are only something called "HDR Compatible", which is not the same thing (essentially it can read and play HDR content, but it cannot actually display an HDR image). Beyond that though, we found that there's an even bigger spectrum of HDR beyond that, which is where this TV comes into play. While it's not the told of the line Ultra Premium HDR (or whatever the buzz words are), it is a true HDR tv, albeit the base level. The way we looked at it, there's always gonna be a bigger fish, television technology is constantly progressing, and even the told end models we looked at now will be outdated by the next thing that comes along 6 months from now. So for what are needs are in the moment, with our current budget, this television gave us exactly what we were looking for-- a large screen that fit our living room space, with a killer 4K HDR picture to heighten our home entertainment experience (we purchased a 4K UHD Blu-ray Player and the first season of Westworld with the television as well, and were blown away watching for the first time last night). All in all, I highly recommend this to anyone who's looking to upgrade to 4K without going too cheap or dropping the big bucks for the top of the line.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Beautiful Picture But Beware!

    Posted
    nullus
    • My Best Buy® MemberMember

    I purchased this TV because of Samsung's reputation and the price point at the time. Brought it home, hooked it up, and was immediately impressed with the picture. Zero issues with setup as well. I don't care for the Tizen interface all that much, but it's not the worst either. Then the problem surfaced. We use streaming services, and we record our programs, then watch them after they're done recording to avoid most of the commercials. This TV, however, won't keep EST time. It recognizes EST as that of actual CST. We can watch shows live at the right time, but they won't record to the cloud DVR until an hour later at CST programming. After spending 3 1/2 hours on the phone with Samsung tech support, resetting the TV to factory defaults six times, and doing a firmware update while listening to them deny it was the TV (and point fingers at my router and cable provider as well as the streaming services)...they finally admitted there's a problem with the TV's software programming, but have no clue when it will be fixed. It gets better...after doing some more research, this has been a problem with many Samsung models dating back to 2009-10. I plan to return this set in the next day or so, and buy another TV from a different manufacturer. As you can see in the picture, the time is set to Eastern, and the TV is showing 5:33, yet it's 6:33 here at the time of the picture. There is no way to adjust the time zone, nor DST either. If you value having the correct time for your streaming services, and plan to use the cloud DVR service, I highly recommend you look at other brands. Apparently the programming engineers in South Korea don't know what our time zones are stateside, and I'm so disappointed, because the TV has a beautiful picture.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      nullus,

      Thank you for purchasing the Samsung 50" Class NU7100 4K TV and for bringing your concerns to our attention.
      I apologize for the unfortunate experience you had in trying to fix the time zone issue.
      Please know that Samsung is committed to providing the best possible product experience, quality, and value, and your feedback will be shared with our product and customer care teams.

      - Samsung Ambassador Samsung

  • Rating: 2 out of 5 stars

    Great picture - CHEAP product

    Posted
    7Natives
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have four (4) other Samsung TVs, one 8000 series (a step up) two 7000 series (same level), and one 6000 series (a step down). Three are 4K UHD, one is HD. This one is a 50" 6100 (6000 series, 2018 model year). STRIKE 1 (Stands): My other Samsungs have center stands. They are very sturdy, elegant looking, and allow me to put the TVs on virtually any cabinet. This TV has two stands, one near either end. They are harder to assemble (not hard, just hard-er); rather ugly and cheap looking (and cheaply made), and spaced far apart. On this 50" model, the stands require a shelf not less than 38" wide x 12" deep. This is far bigger than most portable TV cabinets or carts. Unfortunately they don't say you'll have to buy a new cabinet for this TV. STRIKE 2 (Controller): I doubt it's possible to say enough BAD about this controller. My others have elegantly designed minimalist controllers that can be easily used in the dark from memory. The one on my last 6000 series has what is probably the best designed controller on the market. THIS controller has more keys than a computer. It's like using a crowded cheap cr*p controller from a cable dinosaur. The keys are small, crowded, not lit, not luminescent. Like to watch TV in the dark? Be ready to turn on a light EVERY time you need to press a button. STRIKE 3 (Ads): This TV has more spam adverts than I have ever seen on a TV in my life! It gets 2 stars because it has a 5-star picture, but -3 stars for cheap production and poor design from a manufacturer that can and has done a LOT better. I DO NOT RECOMMEND THIS TV.

    No, I would not recommend this to a friend

    • Brand response

      Samsung

      7Natives:

      We genuinely appreciate your thoughts and opinions on the design of this TV, and will share your feedback with our product team.

      Ads are intended to be unobtrusive, and designed with the intent of introducing content that maybe of interest to customers based on their viewing history. Please know that you can opt out of interest based ads via the TV’s settings menu.

      Should you need any assistance or have questions, please reach out to us via:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your thoughts on this product. Your feedback helps us continuously deliver best-in-class products and service. Samsung

  • Rating: 5 out of 5 stars

    Does the Job, And Nicely Does it.

    Posted
    Mianster
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While we all can't afford OLEDs, I wanted a display to hold me over for a years while they become more competitively priced with kinks like burn-in reduced. So in the meantime, this 50" NU7100 is doing great. My criteria, like many of you, are: minimal if not any backlight bleed, minimal input lag, and build quality. For items like color and clarity, I look to user settings since this is more preference. Out of the box, setup was a breeze and I made visual adjustments from the natural setting as I think oversaturation and highest contrast settings are not lifelike. I did read reviews that this display had limited calibration and the viewing angles washed out colors, but I found it quite eye pleasing after tweaking settings slightly and viewing angles weren't as harsh (both in store display and my setup at home). I've compared this series (NU7100) against other brands on rtings.com and it fits the bill for my needs (console gaming and movies). I've owned Sony, LG, Samsung, and other major branded displays so for me there's no brand loyalty. For the price at $450, I'm quite satisfied. I considered the LG8000 series and Vizio P series, in the end I didn't need the extra bells and whistles of local dimming, fancy remotes and apps. I did pair this with the Bose Solo 5 sound bar and it's just about perfect for our environment (duplex living).

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Wonderful low to mid range 50 inch 4k TV

    Posted
    DrGuru
    • My Best Buy® MemberMember

    I didn't want to break the bank with any purchase, but with all of the good TV deals at BestBuy during this holiday season, I didn't really see the need to do so anyways. I'm coming from a 46 inch 120hz Insignia 1080p LCD TV, and while I do have a few other newer TV's (60 inch TCL 4k, 43 inch 4k LG), I'd have to say that I'm still fairly impressed by this screen. The interface is super easy to use, and is very responsive. My girlfriend has a 2 or 3 year old Samsung and you can tell the interface/speed is a bit dated compared to this. After fiddling with the settings a bit, I have now come to realize that I made a good choice for my bedroom. The 46inch I had before isn't that much smaller, but the size change is definitely noticeable. Not to mention the very tiny bezels on the Samsung make this T.V automatically better looking. Netflix, Prime Video, and even their free TV stream channel lineup works great off of Wi-FI. I guess the only thing I'd like to see on this thing is the ability to recieve 5 ghz frequency. If you can hook up to the ethernet instead of using Wi-Fi, do it. MUCH better. All in all, I feel this was a good choice. Gaming is fantastic and VERY responsive once in game mode. Bought an LG soundbar to go with this and I couldn't be happier. Thanks Samsung!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for the price

    Posted
    Sammy
    • My Best Buy® MemberMember

    I went in to BB to purchase the 49' QLED TV but it just went off sale a few days prior unfortunately. I didn't want to pay 200$ more so it came down to this 50' UHD & the 49' Premium UHD... The only differences I could find for the extra $$$ was 1 more HDMI port, Bixby voice assistant built in & works with Smart Things, and its HDR Compatible not HDR Plus(Which means both are 8 bit processors but the Premium version can view at 10 bits). I went with the regular UHD and am very happy I did... Great picture, very responsive, speakers sound good, and WiFi connection is excellent even though it's not 5G compatible. I love Samsung's Smart platform also & this TV was compatible with the Smart Things app on my S9. Set up was easy and Prime Video, Netflix, DirectTV Now & every app I tried worked great without lag. I am coming from a 5 year old 1080p Vizio though mind you so everything is light years ahead on this TV... The price dropped to 399.99$ the next day for a doorbuster deal and I was able to take my receipt in and get 53$ back. So for the price I highly recommend this TV.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Unimpressive upscaling with severe artifacting.

    Posted
    CDB2345
    • My Best Buy® MemberMember

    I have a house full (7) of Samsung TVs. Most are 8500 series, and one LN52A750 in my family room, which for an 11 year old TV, is still far superior to much of the new junk being produced now. On 10/12/2018, I purchased this 50" 7100 series TV for my 82 y.o. mother to replace her ancient 2nd generation 32' Sony XBR which finally died. The reviews on this new Sammy were good, and the Best Buy displays are deceptive: offering rich and detailed (read oversaturated sensationalist beaches, nature pics, flashy cars, etc.) content on the $1200.00+ TVs, and nothing more than a text in colored boxes Powerpoint presentation on the "lower end" TVs (this was $450.00). i gambled, and lost when the sales associate told me he could not change the input of the display model to reveal anything relevant to an actual viewing experience. As an OTA user who dropped the $200.00 per month Comcast experience, this TV is garbage at upscaling a SD broadcast signal. It will play .mkv, mp4, etc. and other high resolution files from my 20tb basement media server adequately: merely adequately, but is incapable of rendering anything other than "Blur-O-Vision" with an over the air signal. I'll probably end up returning this, it is junk, and my 11 y.o. LN52A750 is undeniably superior. Very disappointed, particularly as this was a gift for my mother, which turned out to be an embarrassment. Hours of calibration didn't help with the horrible artifacting. This TV is junk. .

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Bummed

    Posted
    rosin68
    • My Best Buy® MemberMember

    So I just bought this yesterday and quite frankly I am disappointed. I bought Amazon 4K Firestick last month for when I eventually bought a new TV. I had a 13 year old 1080P Sony Bravia that looked great that died on me 2 days ago. I really didn't have money just laying around to buy a new TV, but scrounged up what I could, and even sold a few things just to buy this TV because were completely out of having anything to watch other than on our phones. In any case, I was excited to see the 4K content from the firestick, but when I tried to I would get a message that the HDMI ports are not HDCP 2.2 on the TV so it won't play the content. I tried using the amazon prime app from the TV hub, (Which I hated), but the streaming quality was horrible. It was very grainy. I tried from an xbox and it looked great. The other problem I have is the picture quality is really not great. Depending on what setting I use it will either look washed out, dull or over saturated. I don't have the money to return it and pay the difference for a better model. Again, let me emphasize how incredibly disappointed I am with this TV and the money I WASTED on it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Value, Good Picture for the Price

    Posted
    Diana
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this for my bedroom, it was an ‘open box’ and I bought it for $320 with tax from my local BestBuy Outlet, but it was really just a return.Excellent value for the price! Picture is good but can occasionally seem a little ‘fast’ or ‘jumpy’ at times when watching tv. Picture is bright and very clear. Mounts well on the wall but I had to modify the sleeve adapters that they give you to put into the vesa mounting holes so the bolts from your wall mount don’t stick out too far, and have an undesirable tilt of the tv off, and cause a wobble (the top holes are shallower than the bottom, but all of the sleeve adapters are the same depth, so I had to cut down two of the plastic sleeve adapters that were provided- no big deal if you have a hand saw, and if you’re handy enough to mount your TV on the wall you can figure this out) . SmartTV features are very easy to use and have good content and quality- provided that you have a 4K compatible AC router or are using a hardwired Ethernet connection for your internet. Not sure if I would have bought this television at full price $450/$500, but anything at or below $400 I would definitely recommend this Television.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Way too much screen Judder for Samsung

    Posted
    Kaviation
    • My Best Buy® MemberMember

    We recently purchased this TV at Best Buy as an open box item. The price was too good to pass up and they certified it that nothing was wrong with it. From day one there was a terrible screen judder (skipping) when watching certain things. It didn't matter if it was streaming Netflix or watching from a cable box, it was terrible! I have tried adjusting the settings and it did help, but there is no way to totally eliminate this annoyance. I called the Geek squad but they claim that they have never heard of this issue, so I did some research online and found that there are many complaints about this issue. Most people ultimately decided to return the TV, (which is what I am doing) If it were not for the judder, This would be a 5 star rated TV, the picture quality is excellent, (I am upgrading from plasma). The speakers are terrible for watching cable TV, but sounds much better when streaming. Samsung missed the boat on this one. This is the first Samsung I have owned and it will be my last.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    TV is Amazing!

    Posted
    sickfox469
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this TV for our conference room. This TV is super sleek and its has small frames. When I'm showing a Powerpoint presentation, you hardly see the screen. This is a big plus. I hooked up my PC and my Apple TV to the TV and it's so easy to use. Picture quality is superb! It's intoxicating to watch 4K movies especially if you have the right cables and surround sound. Which leads me to the sound quality. It's descent enough for me because I'm using it for my conference room. But if you're going to watch a movie, an additional soundbar would help. Price just right! No explanation needed. This Samsung TV is a must buy if you're starting to get into the 50's and above. Dont settle for anything less.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    HDMI issues

    Posted
    Frivolous
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After 1 month of using this TV the menu stop working when powering the TV on with the HDMI ports being the last input viewed. I get a blank screen and I can use the arrow keys on the remote and hear it moving around but see NOTHING. I have to turn off the TV and then turn it back on. This happens to all HDMI ports. The only way the PC acts normal is if I turned it off with the last input being the IPTV option. I have talked to the Samsung support and did all the troubleshooting. They scheduled a repair center to get with me the first one was DISH and they didn't call for 5 days then called 9pm on a weekend I missed the call and they canceled the ticket. Talk to Samsung again and they tried another repair center and they wanted me to bring them the TV which was over a hour away. Samsung tried another service center even farther but they might come and look at the TV. All I can say is I hope you never have to get your TV repaired this is terrible service. I had a TCL and they send a tech to you and will replace the TV ASAP. I thought Samsung would be better then this. Cheap TV, bad service...

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great picture quality but difficult to configure

    Posted
    Vorlogh
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We have two MU6070 series TV's that we bought back in April 2018. We were setting up our spare bedroom and thought it would be a good idea to put an XBOX in there since the wife and I like to play online games and this would provide us with another gaming area. When we first set up the XBOX ONE X with this TV, the picture was completely different than our other two Samsung's. I bought this TV because it was only a few dollars more and had more features (extra HDMI input for example). Eventually, we were able to calibrate the TV on the XBOX so that the games looked the same as they do on the other Samsung's but it took quite a while and a lot of trial and error. Without the calibration there was too much red in the picture. We didn't have to do this with the other two TV's. Streamed movies and television were fine out of the box. If I had known we'd end up with this problem I would have just bought another "older" model Samsung like the two we already had for about $40 cheaper. The extra HDMI is nice though.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice TV picture but...

    Posted
    DAH3283

    This is a nice TV but when I use it to watch streamed shows from my computer the picture is lacking. The colors are off and just plain unimpressive. If this model offers picture in picture or side by side viewing I have yet to find it. This is a big drawback for me personally as I like to watch football and nascar races and they are on at the same time. It seem like a lot of options have been taken away with this model. When using it to watch TV from my roof antenna It has a very nice picture and I have it hooked up to a sound bar so though the sound is good it seems to be more limited on this television that the Samsung it replaced. I don't know, call me crazy but I expected better out of this television, maybe I was overly optimistic. I would have to say it is good for an entry level but I agree with another reviewer who said if you can spend more then you surely be happier. I am weighing my options right now on actually taking this one back to upgrade.

    I would recommend this to a friend

    • Brand response

      MrSamsung

      DAH3283,

      Thank you for purchasing and reviewing this Samsung NU7100 UHD Smart TV.
      Although this series currently do not support PIP, we value your user feedback and will share it with our product team.When connecting to a PC, your Samsung TV automatically optimizes the experience to best work for a PC. If your PC supports UHD (3840 x 2160) Resolution, we recommend you to turn on HDMI UHD Color for optimal image quality.

      If color performance is critical for your viewing experience, do consider our 2018 Q6 series.
      Equipped with quantum dot technology, the Q6 is able to reproduce over a billion shade of color, and 100% color volume. It keeps colors rich and vibrant even in the brightest scenes, and shows smooth transition of color.

      I hope these tips helps make your visual enjoyment even better.
      Our customer support representatives are always here to assist you with image quality adjustments,or recommendation of TVs that best suits your needs.
      Simply give us a call at 1-800-SAMSUNG.
      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser:  http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      We look forward to hearing from you.

      - Samsung Ambassador Samsung

  • Rating: 2 out of 5 stars

    You get what you pay for

    Posted
    Ke1212
    • My Best Buy® MemberMember

    I bought this TV over a Toshiba because I THOUGHT the quality of a Samsung superseded one of a Toshiba. Boy was I wrong. My last two TVs with Samsung has been extremely disappointing. This TV in particular, has a couple issues 1) with the volume and 2) sudden "judder". The volume will all of sudden go out. The picture continues but all of a sudden I cannot hear anything. This is with both cable and streaming. I would then have to turn off and then turn back on my TV. The second issue is when I'm watching cable, all of sudden, there will be loud "judder". Again the picture keeps rolling but there a loud judder that can only be solved if I turn off the TV and turn it back on. One time I had to unplug from my outlet in order to solve the TV. This is the last time I purchase a Samsung and I will not be recommending any Samsungs to my friends/family.

    No, I would not recommend this to a friend