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Samsung - 55" Class (54.6" Diag.) - LED - 2160p - Smart - 4K Ultra HD TV-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1546 reviews

96%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Almost a Carbon Copy of the UN55KU6300FXZA

    Posted
    Chris

    Excellent TV! This TV is identical to the UN55KU6300FXZA with the following exceptions: No Bluetooth, no composite or component inputs, and no 3.5mm composite and component adapters. This TV has HDR Premium, which is the same as the UN55KU6300FXZA. http://www.samsung.com/us/televisions-home-theater/tvs/4k-uhd-tvs/55--class-ku6270-6-series-4k-uhd-tv--2016-model--un55ku6270fxza/ http://www.displayspecifications.com/en/comparison/62609732 If you don't care about Bluetooth connectivity and you want to save $120 with the door buster price of $479, you'll be getting one of the best TVs on the market for a very good price. If you have to have Bluetooth, then buy the nearly "identical" TV (UN55KU6300FXZA) for $599, which is also an excellent price. You should read the reviews for the UN55KU6300FXZA to help you make your decision. Just disregard any comments in those reviews about Bluetooth or composite and component inputs. I hope this helped!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV, Unfathomably bad service

    Posted
    PaulP314
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I waited in line on black friday for three hours to get one of these televisions. I bought it and about 1200 dollars worth of other stuff as well, including two 49" toshibas. Due to a mixup, they gave me 3 49" toshibas at the loading dock. I had to make 6 trips, half an hour each way, to provide proof that I had received the wrong item. The store manager was incredibly rude, and the dock worker who switched out the TVs stole the more expensive samsung that I paid for. We know this because the inventory came up correct, and we were called thieves and liars. In the end, after calling corporate, we were able to exchange the extra 49" tv for the samsung. But the store manager made us wait an hour at the front desk before finally bringing us our TV. Everyone was rude, the dock workers, everyone. The treatment we received was absurd. And in the end they didn't even apologize. It took 7 trips and 3 days. And on trip six, we brought back all 3 49" toshibas to show we werent lying, and thats when they finally told us they were out of stock on the Samsungs and we couldn't even get one. They could've told us that on trip 3, instead of just asking for more and more proof. They shouldve let us keep the extra toshiba since they said it wasn't missing from inventory, somehow. There was no compensation for lost time over the holidays and gas, and travel. Truly outrageous behavior by the store manager (a lady, don't recall her name) and incredibly rude treatment including threats from one african american dock worker. The TV itself works good, good brand, good product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Poor Customer Service

    Posted
    rit00div
    • My Best Buy® Elite Member

    I ordered this online as there was a gr8 price offer. Best Buy showed that the product is available for delivery in couple of days. I selected the dates and everything went perfect. A day before the delivery, get a phone call that my TV will be delivered as scheduled.. gr8!!. Then starts the bad part.. Get a SMS that Best Buy has cancelled my order. Called them to check the reason. Got passed on from 1 rep to another to another. Finally the last rep dropped the line. Again called and reached the correct rep. He explained that they are out of stock. When I asked why did it allow me to order, the response was it was a system glitch. Ok no issues. Since my credit card was still not charged, I asked the question will best buy charge my card, the response was "No" since the order was cancelled. Next day my credit card was charged. Again call back customer service, repeat the same story that my order got cancelled and i was told my card is will not be charged but my card got the debit. The customer rep says, yes card was charged and the refund will be processed in 3-5 business days. When I ask to clarify that I was told differently a day before, he says that was not a correct status and now you should get the money in 3-5 business days. It would have been much better if someone from best buy would have called when the order was cancelled due to a system issue and just explained the reason and what will happen next. I hope Best buy will become better at customer service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Picture...A Fresh New Look for Netflix

    Posted
    Tanman19az
    • My Best Buy® Member

    I purchased this TV on Black Friday 2016. After much research, I decided to go with this Samsung 55" UHD TV. I went back and forth between the Sony UHD with HDR and a Samsung SUHD, but ultimately the price and the availabilty of 4K media led me to this TV. Since 4K content isn't widely available yet, I decided not to get the best available TV out on the market (OLED and SUHD with HDR). Setting the TV up was easy. I started watching shows on Netflix and noticed right off the bat, that picture quality was amazing! The colors were vibrant and everything looked like crystal clear. However, the darker scenes were just too dark for my lighting. On my last Samsung HD TV from 2007, I didn't change a single display setting and the picture looked amazing back then. This time I went into the display settings and messed around a bit. Out of the box, this TV is set up with display settings that will keep your TV energy compliant so in other words, the brightness is turned way down, making the blacks too dark and the colors more muddled than they should be. I changed my overall setting to Dynamic and things got so much better! I really enjoy this TV so far and the color is incredible! I love the new simplified remote....I hope I don't lose it :) Also, the Samsung software is great and easy to use too. I definitely recommend this TV

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Expected more from Samsung

    Posted
    Witwicky
    • My Best Buy® Member

    I have always been a fan of Samsung tv's for their superb picture and longevity. My 46" tv is a Samsung and has a absolutely gorgeous picture but I wanted something a little larger for my living room so I bought this. For a simulated 4K tv it is wonderful but I am so conflicted with the picture quality. Dvd quality is muddy, garbled and looks like vhs quality, blue ray DVDs are much cleaner but still have some graininess to the image. I have spent days on the phone with Samsung trying to correct the picture quality, motion blur, artifacts, and last night I was watching a blue ray and had vertical black lines going down the screen about a inch apart. Waiting for a software update for this tv from Samsung but they are apprehensive it will fix the issue. Below are two images (one of DVD, and one of blue ray) the difference is visible. So far I am very disappointed with Samsung and while my local Best Buy was very understanding they could do nothing or offer me a exchange without paying a larger price tag. Very disappointed

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Entry level 4k at an affordable price

    Posted
    TheCritic
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I bought this for the black friday sale, as the specs and reviews were a bit too hard to resist. I didn't expect much out of it, as this was going to replace the living room tv, which wasn't considered my tv of choice for watching movies (I have the 8500 series for that). Boy was I wrong. This tv offers pretty impressive picture customization for it's price. It has enough hdmi inputs for all your Hi Def gear, though only one port supports HDR. I was also surprised that this port didn't seem to support Audio Return Channel, so you would have to connect an optical out cable. The smart feature is pretty responsive, but won't get much use from me. Picturewise, compared to other 4k tv's ive seen, it provides a pretty darn good picture for the price. Of course it does suffer from the usual light bleed which is notorious with all LED's. OLED would solve that but at about 5 times the cost and above....so don't expect true blacks without compromising your contrast. Also, the glass is pretty reflective, so placement by a window is not advised. Do I think it was a good buy? Absolutely. I have now used my living room tv more often since this set offers great picture quality which allows me to enjoy my movies in the living room now too....

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Crisp and Clear and Ultra HD

    Posted
    AttorneyGeneral
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    So I have owned this set for over 2 weeks now and I can honestly say that I am extremely satisified with this purchase. I purchased this item as a Black Friday deal on BestBuy.com and Im glad I did. For the price I paid I don't think I could of found a better 4KTV. First of all the name, Samsung, a cult following or a name that inspires fear of smoking electronics, don't let the medias horror stories about Samsung lead you astray from their amazing televisions. At first I had some trouble identifying whether or not this 4KTV came with the HDR option that is touted as the latest visual upgrade in gaming technology. For me this meant that it had to work with the new Xbox One S 1TB Console. I also purchased a console on Black Friday while also trading my older Microsoft Xbox One 500GB Assassins Creed Unity Bundle in toward the latest Xbox model and ended up with a great bargain on both. Kudos to Best Buy on both deals. The High Dynamic Range or HDR option was immediately unlocked and offered as a visual option on the new console which confirmed that this set does indeed come with HDR compatible hardware. No dead pixels, no ghosting, amazing fluid motion, zero ghosting and deep, dark blacks with Audio a few steps above what youd expect to come stock in a television in this price range. If you get the chance to see this model in the store, give it a test run. You won't be disappointed you did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great TV for the price.

    Posted
    Techguy2017
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I had been looking at this TV for a while, waiting for the right time to purchase. I was initially a little disappointed with the picture quality. My sister has a similar Samsung 4K TV and the quality of mine seemed less. After some hunting and pecking, I figured out that my satellite box wasn't set to the proper output. Once I changed those settings, the quality met my expectations. One other minor issue was getting everything setup properly to mirror our other Samsung devices on screen. On my son's 32" Samsung TV, there is a "screen mirror" option built into the source menu. That didn't exist on the 55". After a little searching - again - we figured out that I needed to use either the Smart View app on our phones or the screen mirror option in the settings menu of our tablet. This allowed us to mirror our Samsung devices onto the 55" TV. I would have given 5 stars if not for the less-than-clear instructions for sharing content from our other Samsung devices. This might be a little picky. I don't want to take away from my satisfaction with this product. I just think 5 stars should be reserved for excellence and flawlessness. Just my opinion. Overall I am very satisfied with this Samsung TV as I have been with our other Samsung devices. If you're looking for a solid picture at a reasonable price, this may be the TV for you.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    An okay TV for the price

    Posted
    AVman007
    • My Best Buy® Member

    Wife wanted a big TV and I wanted a TV on budget; our targets gets us on this Samsung 55inch 4k TV on sale. The TV is, well, huge for our place. Not overtly heavy but hardly manageable by one person. The picture quality is okay. I have one of older Panasonic TV with IPS panel and the color was much more accurate on an IPS panel compared VA panel used by Samsung in this and other TVs. The onscreen controls to fine tune picture and sound are ridiculous. For example, to tune the colors, the onscreen menu takes up so much screen space that you can not really look at a color target to achieve your preference. Whoever designed that interface should be fired. The smart features are okay. There is an inbuilt web browser that freezes if you run Youtube video in 4k resolution. Overall, 4K in this TV seems like a gimmick. The difference between 4k and 1080P are almost indistinguishable. This TV comes with decent speakers BTW. There is a barebones manual that was shipped with the TV. The real manual is online; so, if you need to troubleshoot, make sure to have a tablet or laptop nearby. Supplied base has a major component made of plastic! So, besure to handle your TV with baby gloves. It wobbles anyway. There is an assortment of IO ports that will be enough to keep you going for the long run.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    BEST TV EVER

    Posted
    darthquin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I am SO in love with this tv. To be fair, I upgraded after having the same 32" flatscreen for so many years, I got it back when the thin flat screen TVs were still like 6 inches thick at the least. So an upgrade was desperately needed. I didn't even consider any brands besides Samsung, due to my trust in the brand. The size of 55" is perfect for my medium-sized living room. The speakers do face the rear of the TV, so I had to buy a soundbar to be able to hear movies without driving my neighbors insane on the other side of my wall. The TV speakers however, are still better quality than I've seen on most fancy TVs like this one. I love being able to stream hulu and HBO directly on the tv, and switch inputs and apps while still running my previous apps in the background. The remote only has a few buttons, and my husband and I absolutely LOVE it. It's really easy to get used to, and the simplicity of it makes it way easier to use than the big bulky remotes with a zillion number and menu buttons and random other buttons you never actually use, ever. I have recommended this model of TV to many friends, and I am incredibly happy with the purchase. Doesn't hurt that I got it for a GREAT price during the Black Friday sale, and delivery to my house was free.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Purchase for the price

    Posted
    SoCalFinest
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    My first review, so bare with me... Pros: -AMAZING TV for $500 -Has the Time Warner App Built in -Has 3 HDMI inputs and one optical audio -When connecting to PC the 1920 resolution automatically was recognized. -Views my NAS as an input(super cool) Cons: -Only has HDMI inputs. No VGA, composite.... -Not bluetooth. Can not connect headphones or sound bar via bluetooth. I was upgrading from a 720p Samsung, so I am more than pleased with the TV. Was disappointed that there are no other inputs besides HDMI. Has fast time for powering on. I have a wireless router with a hard drive attached with my media, and the TV views it as an input. Once connected, I can watch movies and TV shows on my hard drive I recommend picking up some slim Active HDMI cables to support your new toy. I have no regrets on the purchase. There are better TVs, but they cost a lot more. My review and stars simply reflects TVs in the same category and price range. You can't compare a Civic to a Lexus, instead compare a Civic to Corolla.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Tv quality to early to rate

    Posted
    Mitch
    • My Best Buy® Member

    This will be about the overall experience. the TV is too new to review. I have a negative experience with Samsung TV's that go bad at the 4 yr mark so lets see if this makes it before I review. My review is the overall experience, or I should say Lack Of experience. We purchased on Thanksgiving evening and the clerk mentioned the Best buy card and how we could pay this off within 18 months no interest. Sure why not. He must not have done something correct because even though we were approved for 10x the amount of the TV when he went to use the new card he couldn't find it. We had to purchase the TV on our card then return the next day for it to be refunded and put on the Best Buy card. Second problem is that I have been waiting for my rewards certificate so I could use it for the Ipad cover that I need. Not one person ever told me that if I use the Best Buy card that I do not get any rewards. I had to find out after many calls to customer service. Overall, I would say I'm somewhat pleased but would have no problems going to any of the other big box stores for anything else I need. They hopefully have better service.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Good overall value.

    Posted
    checkyocable
    • My Best Buy® Elite Member

    I bought this realizing it's virtually the KU6300 with a different (simpler) remote, no bluetooth and no component. For the $479 Black Friday price, I think it's worth it. I would definitely recommend turning off the motion smoothing and playing with some of the other picture settings to fine tune the picture. Also it should be noted that HDR is only available on HDMI 1. So if you have a PS4 Pro or Xbox One S, that's the input you'll want to utilize. Audio Return Channel (ARC) has been delegated to HDMI 3. 4K video and gaming content look excellent and so far I haven't notice any input lag when gaming in 4K with HDR. I will update this review if any issues rear their head, but so far I'm very happy with this "budget" 4K set.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good TV For Price

    Posted
    WHCBB
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    We purchased our KU6270 online the day of Thanksgiving. It was delivered on Saturday with no problems. The TV is basically the same as the KU6300. It doesn't have bluetooth or a voice remote, but otherwise it seems the same. The picture quality is a 5 star. The TV itself does seem made a little cheaper. All parts of the TV and stand are made of plastic. My last Samsung was a little more sturdy. The only complaint I have is the stand construction. We followed the instructions to the "T" and part of the base does not fit completely together. There was a small gap caused by the plastic mold and this gap caused the TV to tilt up noticeably and it was also not stable. My son is a mechanical engineer and we were able to create a makeshift solution, but you can tell the plastic pieces are form molded quickly and don't always fit exactly. I will update my review as we use the TV. Most TV's work well out of the box. Things can change 5 months later. For now, I recommend purchasing the KU6270 but only on sale. Otherwise, look at the KU6300.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Beyond great for the price

    Posted
    Katie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    Purchased this on black Friday for under $500. The man at best buy answering questions about tvs told me this one is not like the normal ones Samsung makes all year long. It was made specifically for best buy as a holiday special which is why it was cheaper than others of its size. He said the only real difference though would be the coloring would not be as great as the more expensive ones, particularly the blacks. Since this tv would be in our living room mostly for my mom and dad, who are older and do not notice things like that, we decided it would be fine. So far we love this tv and the smart functions it has as well as the quality. Only issue we have so far is we need to upgrade our service coming in from dish network because it is not as good as what this tv can handle and it shows when the tv is showing a fast scene, it seems to lag or freeze up for a second. But once we get that fixed it will be great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Paid alot of money for no PIP options

    Posted
    2Legit2Quit
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    I love the quality of this TV, the features it does have are great, and the sound quality is amazing. The only problem i have with TV is the fact it has no PIP (Picture In Picture). The only reason i purchased this TV was for my computer monitor and to utilize both my Macbook Pro, and My Gaming computer. I figured paying so much money and this being one of the newer smart tv's it would have pip but there is no options available. i have called Samsung and asked why this tv does not have pip and they said "maybe at a later date they may provide an update". Since that was the only reason for buying such an expensive tv i have not been happy. Also Samsung and Best Buy would not let me exchange or return the TV and get one that did have PIP 3 days after i bought the tv. So i basically spent all that money and was stuck with a tv that would not do what i actually purchased it for. HURRY UP WITH PIP UPDATE SAMSUNG

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV for a cheap price

    Posted
    SuperSaiyinGod1

    So I got this tv on Black Friday for this insane price. I didn't look at the reviews at first, but when I did I saw some complaints about the quality of 4K resolution on this tv which had me questioning if I should cancel my order and just get the higher priced products. Once I received my tv and turned it on, it was magic. The 4K resolution is great. Forget the naysayers, the 4K is superb and not to mention it comes with HDR Premium which is an added plus for this insane price. The 4K does dip at times and its not the TV's fault, but the provider's. Some providers in order to save money have compressed their HD content on some HD channels this results in choppy resolution sometimes, but when you put on something like Netflix you can totally see the capabilities of this beautiful Samsung TV. It's sold out for a reason. Overall I'm very happy with this purchase, Best Buy made it affordable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV!!

    Posted
    Momof2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I purchased this tv with the Black Friday early sale for Elite members on Monday. It was delivered and set up Tuesday at no extra charge. The picture is incredible in 4K format!! Netflix automatically pulled up 4K programming when I signed in. I did change all the advanced settings to 100 which made a difference. We also have a 4K Monster HDMI cable that made a difference as well. I purchased the Samsung sound bar and subwoofer and connected it via Bluetooth. There weren't any reviews when I purchased it but I did find it on the Samsung site and read about it. My husband said football looks amazing on it and there is no lag time on sports action. You can change the picture modes for movies, sports etc. I find the smart remote to be very user friendly. Also it was easy to link our DirecTV remote to the tv. We are super happy with our purchase!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great tv for the price

    Posted
    Streambeam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased this TV because my other TV got broken and it voided my geek Squad protection plan. So I decided to go to Best Buy for Black Friday sale and purchase a new one. My prior tv was a Samsung 3d TV and I've had for a couple years. This TV is a little bit bigger and the picture is amazing. You can see the pimples on actors faces that normally you couldn't see...you can see everything. I've learned that with 4K you have a 4K HDMI plus 4K device that you're using such as fire TV or a PS4 Pro or something like in order to get 4k quality. You also have to have a 4K quality movie to enjoy it. But this is definitely a new innovation and going to be the next big thing in upcoming years. Overall I would recommend this product is good for the price but it's not the best that I've seen.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Disappointed in the stand and remote controller

    Posted
    Judith
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was excited to have this TV delivered after purchasing it online during their Black Friday sale. The Smart TV was very intuitive and easy to use. The resolution was great. Unfortunately, I was disappointed in how flimsy the stand is. I'm still worried that it'll topple over if there was a big earthquake, unlike my other Samsung flat screens which were much sturdier and have lasted at least 4 years. What really disappointed me was that within 2 weeks of the purchase, one of the buttons on the remote control stopped working. I had to call Samsung to have them mail me a replacement remote (still waiting). BB wouldn't allow me to swap out the remote, I was told I needed to bring the entire TV back with the remote.

    No, I would not recommend this to a friend