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Customer Ratings & Reviews

Samsung - 55" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 1289 reviews

95%
would recommend to a friend

Expert rating

Rating 3.5 out of 5 stars with 2 reviews

Pros

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Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Awesome 4K TV

    Posted
    Zack72
    • My Best Buy® MemberMember

    When I first walked into Best Buy about a week ago this was my intended TV to buy due the Black Friday deals, I told myself I wasn't going to cheap out this year and get a lower model Samsung 4K like a 6000 or 7000 series, but I ended up walking out with the LG SK8000 after some convincing from the LG sales guy. I spent the next days regretting my decision and took that TV back for this Samsung and am now fully satisfied with my Samsung TV, no more buyers remorse. At this price range this is probably the best TV you can get that is native 120hz and performs excellently in any room lighting. Everything looks amazing, my movies and video games are outstanding. Input lag on this TV is remarkably low, it has been improved over the MU model (2017) and actually has less input lag than the Sony X900F (which btw the X900F is probably the only TV I'd consider over this Samsung due to the full array local dimming). The low input lag mixed with the auto gaming mode makes it a great TV for gaming. The auto gaming mode can also distinguish between a game being played on your console vs a movie being played on the console, nice little bonus. Despite being an edge lit panel I don't see much interference from local dimming, compared to lower quality panels where you will notice a drastic contrast difference in the same scene created by the local dimming, the dimming was so bad in the LG I returned that I had its dimming setting turned off. Samsung did a great job with this TV so that the local dimming doesn't ruin the shot. If edge lit local dimming is a downside for you then I would recommend the Sony X900F since it is full array, however for edge lit dimming I believe Samsung has done it best and I never really notice it unless the room is really dark. And of course since it's a 2018 8000 series you get the latest and greatest HDR 10+, this is great for getting the full intended experience from 4K movies. Design of the TV is excellent, it doesn't feel cheap and it has a nice modern look to it. I love the back panel design and location of all the ports is easily reachable and don't protrude, this combined with it being a skinny TV thanks to the edge lit panel make it a great candidate for wall mounting. TV stand is a simple design and doesn't leave too large of a footprint. Installation of the stand isn't mentioned in the book so I included some pictures, there is a cover on the stand you have to pop off to put the screws in. Admittedly it took me a few minutes before finally figuring it out, anyway that's what the pictures are for if anyone needs help on that. The Samsung smart remote is of itself a great addition to the TV allowing you to control practically anything connected to the TV. It is comfortable and simple to use. Simplicity is always a win in my book. Sound is okay, it's actually better than I expected but I feel sound is a weakness in practically every TV. To be honest whether you have the cheapest 4K available or the most expensive 4K it just isn't gonna produce a strong sound without some kind of soundbar or home theater system. Highly recommend scooping a sound system up while they're on sale regardless of whatever TV you get. Overall I highly recommend this TV if this is the price range you're shopping in. It is an all-around excellent 4K HDR TV. If you're like me and debating between this or the Black Friday similarly priced LG SK8000 or others, definitely go with the Samsung while it's on sale. My only regret is not getting a bigger one.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best TV Purchase Made Yet

    Posted
    Marcus1974
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased a 55 inch NU 8500 ($899) after I had purchased the last year version of a 65 inch MU8000 ($999) due to the One Connect that came with the 2017 Models (and which really doesn't work for a Wall Mount installation). The NU8500 is a great TV and I am very impressed by the picture quality, the well above average sound from the speakers and the super ease of use of the One Remote. I also have a LG UJ6300 and a TCL 4 Series in my house but the NU8500 really beats them all and on almost every level. If you are a cord cutter and look for a great picture using for example SLING; the TV offers a much better picture than my other two TV's. It is super sharp and crisp and I never had a buffer lag streaming a movie or watching SLING. When watching Cable TV connected via 2.2 HDMI the picture is like a dream and I love watching sports due to the 240 Hz refresh rate. The speakers have 3 settings and offer sufficient volume for my need even when turning it up watch Fast&Furious. I have a Samsung Soundbar (MS 650) and the sound is a little better but only when needed for a larger room. The One Remote is 100% better than the LG remote and also works better than a Roku remote as it can control more external devices which the Roku remote lacks. For TV only, the Roku system is is incredible easy to use. As far as HDR; I set my TV to Auto HDR and as far as I am concerned it is an amazing picture. The rest of the technical stuff is all stuff we can play with but makes little difference for most users (like a gaming input lag of 7.5 vs 8.0). HDR 10 and Hybrid Log Gamma are a must have specially when you watch broadcast TV; so it checked all the boxes. I purchased it as I wasn't ready to go over $1200 on a entry level Samsung QF6 Series and at the store; but to me this TV looked and felt better than comparable Vizio and Sony TV's. The only negative was the wall installation. You will need 45 or 50mm M8 screws or you will not be able to use the proper mounting hardware when wall mounting it. Overall, we have Samsung, Sony, TCL, LG and Vizio; and between all of them there is something that makes each a little better somewhere. I was looking for a thin profile, an easy to use remote, at a great picture and above average sound. I for sure got that and more. Very happy and will purchase another one to replace the old TCL 4 Series which does have HDR but for every day TV it just doesn't measure up. While my LG has also a good picture; I did have a lot of wifi connection issues which is a well know problem and the remote is horrible. It is also quite bulky with a terrible interface.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Suddenly, there came a clicking

    Posted
    WistfulWaffle
    • My Best Buy® MemberMember

    As if someone was tapping at my chamber door. On a more serious note, save yourself the trouble. I loved everything about this TV. It includes many features that Samsung’s higher end TVs offer at a fraction of the cost. I, like many others, expected a high quality product from one of the most popular TV brands. I’ve been proven wrong. In two months, I’ve gone through three of these TVs. Three “premium” UHD TVs from a company that prides itself on ensuring better quality control. Every. TV. Had. A. Clicking. Sound. The first TV had issues immediately, the second started in two days, and the third took about a week to show signs. I figured it was some form of thermal expansion, but I’m starting to doubt that theory. It starts when the TV is turned on/off and lasts for roughly half an hour. If I switch to a different source, such as my Apple TV or PS4, it’ll start clicking again despite being on for the last two hours. It’s maddening. However, the scariest part about this entire experience is Samsung customer service. You think Comcast is bad? Well, Samsung said, “hold my beer.” I’ve contacted these guys over fives times, spoken to supervisors, and even escalated this to the CEOs office. Instead of relatable and compassionate representatives, I’ve encountered drones that copy paste the same responses over and over like they’re part of some government psyops operation. For over two months, no one at support has acknowledged this as a manufacturers defect. No one has accepted responsibility or even offered an explanation as to why something like this is occurring. For a company like Samsung, this is embarrassing. Avoid this heartache and go with a different brand. You’ll definitely thank yourself for it.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed In Picture

    Posted
    J21D
    • My Best Buy® MemberMember

    Bought this 3 days ago and for the last 3 days it has been pretty disappointing given the price. I didn’t expect to be disappointed with a TV every day, but so far my basic HD flatscreen was ten times smarter than this “smart” tv is. I expected better from something that for me costs a lot. First, I use Direct TV Now not Cable and it takes at least 10-15 seconds for the picture to become bright and full quality. Switching between shows it still takes time to switch from dull to UHD. Netflix is the same, the TV Plus app also the same. Samsung customer service tried to tell me its my internet service, so I hooked up an Ethernet cable and still same results. Did three speed tests with my internet, all three even directly connected by Ethernet has a download speed of 117mbps. Second, picture had issues with the soap opera effect and picture shaking, after reading all about those issues people have had I turned off those settings and still had the picture shaking. Samsung customer service played around with the settings so I am keeping an eye on that. Third, on the second day the remote didn’t work, only the power button worked. After looking up those issues people have had the only way I could get the remote to work was to unplug the tv and plug back in. Frustrating to say the least. The remote would not pair to the tv no matter what troubleshooting method I tried. Would I have better luck with the picture quality if I had regular cable? Who knows, but I’m not signing up for it to find out. Samsung customer service told me nothing was wrong with my tv, they absolutely nuts considering my internet speed is fine. I still haven’t decided if I will return the tv, I still have an open window for returning.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    What a view!

    Posted
    Marvlus
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My original purchase was going to be the Samsung NU7100, but then I saw it on the wall at BB and was not at all impressed by the picture. My salesman suggested that I take a look at the NU8000, I did and was blown away. Now if I'm honest, this TV wasn't the best in the store but I wasn't looking to spend a fortune either. I got it home, and much to my chagrin, find that it doesn't have the mounting screws so I could hang it on my TV stand. So, because I had to see it set up I used the enclosed stand which is nice and minimalistic, however it extends past the front of the TV and took up valuable real estate. By the way the bolt size you'll need is M8 50 1.25 if you choose that route. I am a cord cutter who uses a terrestrial antenna, the picture which is HD looks like it is UHD! It is crisp and crystal clear, I'm pretty sure it is upscaled. The colors are amazing almost more real than real. I use the Samsung HW-N950 speakers which deliver the Atmos sound that this TV delivers so well, but I must say the internal speakers won't disappoint. They get loud without being distorted, however it does sound a bit muffled. The user manual leaves a lot to be desired, however I was able to muddle thru and get the setup pretty near to perfect. And finally, although I haven't used Bixby or the smart things app I like that I have these options. All being said and done if you're looking for a very decent tv, this might be the one that will exceed your expectations.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Liked the TV, but in the end returned it.

    Posted
    SgtDeadbolt
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I really tried to like this TV. After researching for over a year, I finally made the purchase and bought this TV. My biggest complaint was watching nighttime and dark scenes. Some are almost unwatchable. I played with every setting and eventually contacted Samsung. I did everything they told me too and changed all the settings I was told to. They were very responsive and even sent a Samsung technician to my house. The technician was great but said that is just the TV and there was nothing they could do. I am in a dark room, and this TV did not "work" in my dark room. Just something to consider. I know we all see things differently and some things like sports looked very good. I liked the remote and the interface, but in the end could not justify spending that much money on a TV I did not love and could not perform in a dark setting. Learn more about edge lit dimming before making a purchase and make sure it works for you. The full array dimming TV I bought to replace this one took care of the problem and looks amazing. FYI - Best Buy was great to deal with and took the return with no questions asked. Because Best Buy was great, I bought my replacement TV from them as well the same day I returned this one. PS - Always make sure to save the box and all materials until you are sure you are going to keep the TV. I am so glad I did.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent TV with limited inputs

    Posted
    ARBM
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this TV for movies and videogames and have not been disappointing with its picture quality or input delay at all. I did a little research to find out the NU8xxx line has especially low input delay--gaming monitors and the more expensive QLED sets are just about the only 4K displays with lower latency. Though I haven't tried any 4K consoles, upscaled 1080p games are much more responsive than the Panasonic plasma this set replaced--and the plasma already had exceptional input delay. My only complaint is with the set's inputs. The four HDMI ports are quite hunched together. A device requiring something even just a few cm wider than the female HDMI input might end up occupying two ports. For example, the plastic shell on the non-4K Amazon fire TV stick, while not especially wide, is big enough to prevent a neighboring HDMI input from being used. So, if I want to use my Fire stick, that means I'll only have room for two more devices rather than three. I was also a little disappointed to see there are no component inputs for this set for use with older videogame consoles, though I suppose this is an inevitability. Limited inputs aside, this is a great value. You won't mistake the picture for QLED, but the dollars-per-inch ratio for this set is quite favorable.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV, dislike the remotes

    Posted
    iluvtoyz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought 4 of these 55" TV's to use in a "TV Wall". I hung all the TV's in a 2x2 pattern and then fired them up to configure. The remotes sync Bluetooth with a specific TV and have to be synced initially. Not, one remote works all similar TV's like in the past. So needless the say the pairing mode of all 4 tv's at same time was a mess. So if anyone else is building a TV wall. Fire them up one at a time, sync the remote, and label it. Also all the other tv's have to be unplugged until you have the remotes synced. The remotes communicate via Bluetooth, however power does not. So every time you hit power button on any remote, all TV's fire up or down. Nothing major, just very different and a lot more steps to setup. Also the only plus to the remote is that power is not Bluetooth so the only thing I use the remote for now that they are setup is to turn TV wall on and off. So only one remote is required to do that, not all 4 which I feared would be the case. Other then the remote issue, Picture is great and bezel is super thin which was a requirement for me.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Samsung: The Worst Customer Service!

    Posted
    Dinny4
    • My Best Buy® Elite MemberElite Member

    Worst experience with Samsung . I had an issue with The TV settings changing. The coordination of my Att Uverse remote was no longer available and the picture settings with the Samsung remote were very limited. This was not the case before today. Spoke with a man named Jose at Samsung. He was not easy to understand nor communicate with, arrogant, argumentative and obviously not an asset to the company he works for. He wanted to remotely Restore my settings to "Factory Settings", but based on the way he was talking to me in addition to obvious lack of knowledgeable, I would not allow him to do that. Honestly I was worried I would end up with a bigger mess. TV was purchased around 6 months ago. He also told me to have Best Buy come out and fix my TV. I asked to speak with someone else, or his manager and he refused to put me through. I own many Samsung products and now based on this one conversation, I don't think I will ever buy Samsung again. Is this the quality of customer service that Samsung offers? Samsung needs to upgrade the quality of their employees.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Nice interface, but poor motion and judder issues

    Posted
    DesignFlaw06
    • My Best Buy® Elite Plus MemberElite Plus Member

    I wanted to like TV, but it was unwatchable. The Motion Blur was very inconsistent and certain scenes or shots would glitch or judder. The "soap opera" effect was not really noticeable, but the lack of the motion blur every 10-15 seconds made it difficult to watch shows. For instance, a deep pass during a football game wouldn't be a smooth continuous arc. The ball would just glitch ahead all of the sudden. TV shows did similar thing almost like it was buffering and then trying to catch up. It didn't matter the source. Xfinity cable box, Hulu, Plex. I could get rid of the issue if I turned off all of the motion blur stuff, but then the frame rate looked worse than my 10 year old LG. Something not quite right about it. We bought a Samsung QLED, hoping there would be an improvement, but those all did it as well. I was able to demonstrate it on the Q6, Q7, and the Q8. The one nice thing about the TV was the interface and setup. It was smooth and worked really well. It is way nicer than AndroidTV that the Sony has. The remote is nice and integrated well with our Xfinity box. We have a lot of Samsung products and have been happy with them, but they really dropped the ball with this one. We kept the Sony because the picture was much nicer than any of the Samsungs.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Not a happy customer

    Posted
    ANGRYCUSTOMER
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    As a previous person wrote this tv has begun making a ticking noise from the rear. Ive owned 5 different samsung tvs all have have been great quality. This one is different.... After about 2 weeks it began making a ticking noise from the back. Usually happens at least three times a minute. At first I gave it the benefit of the doubt thinking it was just the expansion and contraction of parts warming and cooling. Or possibly The plastic on the rear creeking from being wall mounted. It is none of the above this is an audible distraction coming from inside the tv. Of course when I go to call customer service its out of their 15 day return policy by less than a week. And basically said that any other action would just cost me money. What a bad joke when youre paying 1k for a tv you would expect better from best buy and samsung. This will be the last thing I buy from bestbuy and samsung. Beyond aggravating.

    No, I would not recommend this to a friend

    • Brand response

      MrSamsung

      ANGRYCUSTOMER,

      I am sorry to hear that you are experiencing noise issues.
      We back the Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us so that we can begin warranty service.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      -Samsung Ambassador Samsung

  • Rating: 5 out of 5 stars

    Goes to head of the LED class!

    Posted
    BigBlueBubblehead
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Replacing a 47” Vizio smartie with this 55” upgrade to UHD w Bixby v/r. The Vizio croaked at the tender age of 4. Got the Samsung NU8000 hooked up to my new Sonos Playbar & woofer and life is good again. The Bixby v/r is cool. I enjoy using Samsung’s proprietary voice recognition software as I am not an Alexa fan. You need to activate button to “talk” to Bixby, it doesn’t listen to you in the background. Crisp clear UHD picture, also packaged with Dolby Digital and HDR-Plus for you gamers. Finally able to use my HDMI hook-ups with Verizon’s Motorola HD set top box. No more RGB cables; however, the NU8000 has inputs for them if you prefer to go old school. The audio was really nice before cutting out TV speakers for the Sonos. In a small room you’d actually be fine without a sound bar. Set up was easy and intuitive. Simple remote (but for a TV in this price range they could have backlit it!) and the clean frameless design looks good hanging on my living room wall (I use an articulating arm wall mount and use a power bridge to hide the wires in the wall for a nice clean look.) I had wanted a Samsung before but they were out of my model. This time I grabbed me one and I think it’s the best in its class under $1,000!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent TV

    Posted
    BP12
    • Verified PurchaserVerified Purchase

    I reviewed TV's for 5 months repeatedly before settling on this purchase. I previously had a 2005 Samsung and it finally died after major home theater usage. Let me first say, negative reviews are one person's opinion as well as the positive. I have 100 speed wifi and this tv has ZERO lag with sports using the built in wifi, the color is amazing as well. The remote takes a few days to get use to and is too small for my liking, but it does the job. I recommend using the settings suggested by RTINGS, I haven't done them all yet, but it is your best bet for the best picture. There is a bit of soap opera effect with movies, but I haven't changed those settings yet and I do not notice picture blur or saturation issues viewing from an angle. I went with the NU8000 over the 7100 because of the reviews better lag/mudder response rate and after watching the first weekend of football this is a winner purchase for me, a little pricey compared to other TVs, but you get what you pay for is my philosophy.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Wonder if I should have got the Sony.

    Posted
    Guythatwantspoints
    • Verified PurchaserVerified Purchase

    I was debating between the Sony and this. Same price. Same size. Mostly same features. This has a pretty good picture, but the processor seems a bit sluggish. When browsing through menus and the smart portion of the tv it often slows down on response request from the remote. Twice to the extend that I shut the tv down just so it could refresh and clear the memory as it was locked up. Prior to this I had a Sony Bravia. Had it for many years and it was even a display model I got on the cheap. Processor was fast, even compared to today’s mid-range TV norms. Sales person came over and I asked the difference and what their preference was. They said this one over Sony, so I went for it. Wonder if I should have stayed with the Sony brand. But like I said, the picture is decent. Features are nice and it’s quite easy to connect to other devices. I can control external devices using the TVs remote. It would be cool to hear from the 55’ Sony 4K users on their experience. Summary - of all tech, TVs are a low priority for me so I go mid-road. Might be a “get what you pay for thing” or maybe I bought the wrong brand. Not sure.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Great 55" TV... if it works.

    Posted
    RiverRivers

    I will now have to return 2 of these. The first one had crackling noises from the beginning, but I used Bluetooth headphones to discover I otherwise was very impressed so I exchanged it. 2nd one doesn't look quite as good. Still has an excellent picture with some slight tweaks, but the wired ethernet connection repeatedly disconnects and reconnects every time the cable moves, and it takes a hundred tries to get it to stay connected. Yes I've switched cables. The Samsung TV I bought my dad 3 years ago had the same problem. If not for these issues, I'd give it 4.5*. Many of the negatives in reviews about this TV seem exaggerated. Maybe get the protection plan though as there are too many cheap parts that can go wrong. Why I still recommend it: Even my DVDs look far better than Blu-rays on my beautiful Samsung Plasma ever did. We watch a lot more SD and 1080p content than 4K, and this TV is better suited for it than the Vizio P Series.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great TV!!

    Posted
    MisterMart
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    So far this 55" TV has been awesome! Great picture quality, easy set up too. The TV automatically connected to our dish network and synced up our remote without even touching it. Our Xbox One definitely is a visual upgrade over the 720p quality we had for the past decade. The one thing that scared me was the "clicking" noise that a good number of reviewers had to deal with. Thankfully, our TV has not experienced any of those issues. Gaming on this TV is solid despite a few lags on MLB the show 19(not sure why) but all other games I own are fine with no lag. Streaming quality (netflix, youtube, etc) is good for the most part (our internet is 25mb, so 4k quality is meh unless you have high speed). The smart TV interface is pretty good presentation wise. Easy to navigate as well. I know the RU models are out now but the NU models are still a good choice if you are looking for a nice slick looking 4k tv under $1000. Thanks Best Buy!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good but not great

    Posted
    RZShaf
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sound is OK but need a sound bar if you want truly good sound (which is true of most TVs on the market these days); picture is crisp and clear, color is good. I don't watch sports so not sure how it does with fast motion. They only use a demo video on display sets in the stores now so you can't see what actual TV programming will look like until you get it home, which can be misleading. Overall, the TV is good but not exceptional; could probably have gotten similar quality for less but Samsung typically makes a good product and I'd rather pay a little more for a better brand. The thing that truly sucks is the remote; it is so basic, they might as well have left it out--I can do more with the remote that goes with the cable box, but not everything, so currently I am having to use both remotes. I do wish I had gotten the 65" in hindsight--I have a small-ish living room and thought it would be too big but it would have been just right--but it is way too much of a hassle to exchange it and overall, I'm satisfied with it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent mid-priced TV

    Posted
    BigGuy73
    • My Best Buy® MemberMember

    We're very pleased with the NU 8000. The TV looks great, almost looks bezel-less, and like the brushed metallic look pedestal base. Samsung's Tizen operating system is very user friendly and responsive. Also important to us is the fact that Tizen supports Spectrum's tv app which allowed us to eliminate cable but still have easy access to local channels and cable news and other shows. The NU 8000 has an edge lit screen and while multi-zone backlit panels with full array local dimming may be brighter, the brightness of the NU 8000 is very good, more than sufficient to overcome the significant glare from sun reflecting off snow coming through multiple large windows in our family room. The small minimalist RF remote works well. We've not used the Bixby voice command option. With Samsung pushing their line of QLED's it seems like the NU 8000, once their top of the line offering, now gets overlooked. Yet I believe it's a great choice for anyone looking for a quality, high end viewing experience in a TV that's priced in that mid-range level.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good UHD tV

    Posted
    Puddinhead
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought this a a replacement for a 60” TV, the 65”was too big for the space. It has a simple remote but well designed. Instead of a plethora of buttons there are only 6 with onscreen sub-menus. It has many built-in apps and a web browser so one can access online videos on web sites. But the browser is Linux based so Adobe Flash is not available, I would have given 5 stars but the TV does not have any analog inputs - composite or component. It does support digital and analog off-air/cable channels. The HDMI inputs are all version 2.0, unlike the TV it replaced which only had one with the rest version 1.4.. Version 2.0 supports 4K video (3840 x 2160 pixels) at up to 60 frames per second. (The 1.4 spec also supports 4K video but only up to 30 frames per second.) The remote can communicate with the Dish receiver and Samsung 4K BD player so I don’t need additional remotes.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing picture quality, lip sync problem solved

    Posted
    Billschen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I can only compare this TV to my previous 12yr old Samsung 55" TV but the difference in picture quality is amazing. I used youtube 4K demonstration videos to see what it is capable of and found that it actually looks better at home than in the Best Buy showroom. I really like the new remote and find that the hub for apps works much smoother and faster than on my old Samsung smart tv. The only real problem I had was with a lip sync problem. I spent many, many hours trying to correct it, including buying the latest 4K HDMI cables (I couldn't see any real difference, actually) until I discovered that the lip sync issue was coming from my cable box and not the TV. After having the cable box rebooted at the Spectrum source the audio and video is now in sync and I am very happy. Even though I didn't notice a difference when I upgraded my HDMI cables, I still think it's best to get the latest cables, considering how much cheaper they are than in the past.

    I would recommend this to a friend