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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 593 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers value the 55" Class S90D Series OLED 4K UHD Smart Tizen TV (2024) for its exceptional picture quality, vibrant color, and user-friendly design. Many find the setup process quick and simple, and appreciate the TV's great refresh rate. However, some customers have expressed concerns regarding the remote control and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 593 reviews
  • Rated 4 out of 5 stars

    Samsungs90oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp immage and easy to install - only need to connect power supply cord to the outlet. Only thing I have not figure out how to turn on TV without its remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV for the price. No glare and it faces direct sunlight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love My new tv. Best tv ive eve had.i would recomend this tv to everone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great OLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. It's hard to get better contrast in a set in this price range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am happy with it. Size is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with sales staff. Very helpful with information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv, enjoying gaming. And really good graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very good pun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent bright picture. An attractive addition to our home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get a different remote

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV but the remote is tbe worst remote in my life’s history. It’s very frustrating how light and easy it is to hit every button on it without meaning to. You have to keep it away from you, cause if you roll over on it or mistake it for being upright when it’s upside down, you’ll turn everything off, or you’ll switch to an app or something that ruins whatever you were watching. The remote is awful and so it whoever designed it, along with whoever said ‘yeah this won’t anger short tempered people.’

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      RossA,

      Thank you for sharing your thoughts on the remote - we'll be sure to pass this along to our design teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It it an amazing tv my son Loves it. he wanted it because he games a lot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s great besides low content processing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than s95f when considering it’s less than half the price. Banding is bad in low quality content

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love TV disappointed with 4k

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it so far, except I'm very disappointed with the pictures of sports, especially football(soccer) which looks like a video game. I think it's the 4KUHD thing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people who come from the Geek Squad and set up your new TV do a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gameing ps5 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best oled for the ps5 pro that is all im going to say about that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Store was not helpful in getting the rewards.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Salesman was great. But I didn’t get to use the rewards

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having issues with this TV connecting to apps and not starting up again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      VictorM,

      We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung and the Geek squad did a wonderful job installing it. Answering all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Platten

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Love our new TV. We enjoy watching movies and football

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Extremely unhappy with customer service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the TV, but extremely unhappy with the customer service related to the points I received on opening a Best Buy Visa for the purchase. The salesman told me the points would never expire. However, within a few weeks the points automatically converted to Best Buy Rewards certificates without my knowledge, and then the rewards certificates expired within 2 months. I had no idea this would happen, and did not find out until months later when I planned to use the points. I asked in a Best Buy store if there was any recourse to get the points or rewards back, and was told that I could call 800-BESTBUY and ask to have the certificates reissued. I called and was put on hold for 20 minutes and then spoke to someone for another 40 minutes (much of it on hold), and was finally told that the rewards certificates could not be reissued because more than 30 days since they expired had gone by. The certificates were worth $155. I pointed out that I was never told about points converting to rewards certificates, nor that the certificates would expire; however, the person I spoke to said they could not reissue the certificates or do anything. I also pointed out that I had wasted one hour of my time and 40 minutes of their time on this matter, only because I was told in the store that the certificates could be reissued. Based on this experience, I will never do business with Best Buy again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      GeoffreyG,

      Please know you are leaving a review and 1-star rating for the S90D TV, but we are sorry to hear of your experience, nonetheless. You may want to consider providing feedback directly to Best Buy regarding this.

      Should you have questions on the S90D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Dont buy dd pls read

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this over LG and regret it. The TV picture and performance is great. Software ans connectivity a nightmare. Wverytike the tv is tuened on bilume goes to 100% evwrtime i turn off the atv it starts my Cbox. Been struggking with these and ither issues for months. I would avoid this - i regret goint with samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      THOFF,

      We appreciate your review of Samsung’s S90D TV. So we can better understand the problems you’re experiencing and provide you with troubleshooting assistance or warranty service, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung