Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the 6.3 cu. ft. Smart Freestanding Electric Range with its air fry feature, ease of use, and overall performance. Many customers also find the range heats quickly and enjoy its various features and practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches and the difficulty of cleaning. Additionally, a few customers have noted that the control panel is not backlit.
This summary was generated by AI based on customer reviews.
Stove review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Easy and convenient to use. Love the smart features.
I would recommend this to a friendSo so
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display at times do not always work and have to press several times. Overall it’s an alright stove but probably would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michelle S,
It sounds frustrating to deal with an unresponsive display that requires multiple presses to function. To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147341810 to help our team pull up your information.
Leo
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice appliance and user friendly only was missing manual
I would recommend this to a friendAir fryer stove
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. I recommend this to anyone who looking for this kinda of stove
I would recommend this to a friendGreat addition to our kitchen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stunningly beautiful. Dual oven perfect for holiday gatherings.
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good stove but did not come directions on how to use ALL the features
I would recommend this to a friendSamsung Range
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome range, and an awesome group of people who installed it for us.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing stove, full of features and functions. The only issue i have with the stove top is its too sesitive to stains. You always have to use a razor blade to clean the top.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven/stove works great! Everything we need the unit to do.
I would recommend this to a friendEasy and Practical!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Love this Range! BEst stove/Oven we have ever owned!
I would recommend this to a friendstove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this stove works really good. the top plate is nice
I would recommend this to a friendBeen waiting for 3 months to get this oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been waiting for 3 months to get this oven (maybe mid nov. Once I get it, I'll give a better review.
I would recommend this to a friendSamsungstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is everything we expected it to be and more.
I would recommend this to a friendGood middle of the road stove.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent stove for the money but the oven is not good for bakers- dries everything due to fans, heats too quickly. Also not good for making things like pizza- high heat but only heats top down so crust is not crispy. Love the option of two ovens or one large one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to make sure that we provide the best cooking/baking experience, DianeM. Let us help improve the performance of your Samsung range.
Whether your oven is too hot, not hot enough, takes too long to get hot, or doesn't get hot at all, it can cause a lot of issues.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Calibrate your oven's temperature:
https://www.samsung.com/us/support/answer/ANS00049012/
Using the oven racks on page 36.
Food does not bake or roast properly on page 63.
See the chapter on operating the oven starting on page 28 till 49.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145373528) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new stove just wished it had a surface light
I would recommend this to a friendRange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking range cooks great and the double over is amazing
I would recommend this to a friendNice oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my oven, everything my wife wants it and work perfectly fine.
I would recommend this to a friendIts ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, but I was told that the air fryer was on both parts of the stove and it is not. I also don't like that if you cook on both parts of the oven it has to be within 50 degrees of each other. It has some neat features though.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
We appreciate that you brought this experience about the range.
We recommend placing the Air fry tray on rack position 3, which is the third rack position from the bottom. For models with twin cooking, Single oven mode is required for Air Fry mode.
With the Air fry feature, you can use little to no oil to cook your favorite crispy foods and quickly prepare your favorite fried foods right in your oven. Learn more from the links provided below.
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
I have also shared the user's manual for the "Air Fry" instructions on pages 41-43 and page 35 about the "Twin Mode Temperature setting ranges" for your reference:
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145730731, to help our team pull up your information.
Have a great day!
^Chrystel
Very smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Dont know what i ever done without it.
I would recommend this to a friendGreat Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many options and great looking. Cooks extremely well.
I would recommend this to a friend
