Customer Ratings & Reviews
- Model:
- NE63A6751SS/AA
- SKU:
- 6468307
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the 6.3 cu. ft. Smart Freestanding Electric Range's Air Fry feature and overall ease of use. Many appreciate its overall performance, heating speed, and various features, as well as its practical design. However, some customers have expressed concerns about the glass top's susceptibility to scratches, difficulty in cleaning, and the control panel not being backlit.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oven/stove works great! Everything we need the unit to do.
I would recommend this to a friendEasy and Practical!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Love this Range! BEst stove/Oven we have ever owned!
I would recommend this to a friendstove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this stove works really good. the top plate is nice
I would recommend this to a friendYou will have additional costs when you buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove, but the cord is 30 amp, and you need 50 amp. Therefore, you will have to hire an electrician to change it at an additional cost!!!!! The air fryer is useless as it is too big of a space.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Samsungstove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stove is everything we expected it to be and more.
I would recommend this to a friendSo so
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display at times do not always work and have to press several times. Overall it’s an alright stove but probably would not buy again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Michelle S,
It sounds frustrating to deal with an unresponsive display that requires multiple presses to function. To better assist you and collect more details, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147341810 to help our team pull up your information.
Leo
Good middle of the road stove.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent stove for the money but the oven is not good for bakers- dries everything due to fans, heats too quickly. Also not good for making things like pizza- high heat but only heats top down so crust is not crispy. Love the option of two ovens or one large one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We want to make sure that we provide the best cooking/baking experience, DianeM. Let us help improve the performance of your Samsung range.
Whether your oven is too hot, not hot enough, takes too long to get hot, or doesn't get hot at all, it can cause a lot of issues.
Samsung oven temperature issues:
https://www.samsung.com/us/support/troubleshooting/TSG01204529/
Calibrate your oven's temperature:
https://www.samsung.com/us/support/answer/ANS00049012/
Using the oven racks on page 36.
Food does not bake or roast properly on page 63.
See the chapter on operating the oven starting on page 28 till 49.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
To better assist you with Samsung products, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145373528) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking range cooks great and the double over is amazing
I would recommend this to a friendNice oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my oven, everything my wife wants it and work perfectly fine.
I would recommend this to a friendStove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new stove just wished it had a surface light
I would recommend this to a friendVery smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it. Dont know what i ever done without it.
I would recommend this to a friendIts ok
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it, but I was told that the air fryer was on both parts of the stove and it is not. I also don't like that if you cook on both parts of the oven it has to be within 50 degrees of each other. It has some neat features though.
I would recommend this to a friendBrand response from Samsung
Posted .Hi There,
We appreciate that you brought this experience about the range.
We recommend placing the Air fry tray on rack position 3, which is the third rack position from the bottom. For models with twin cooking, Single oven mode is required for Air Fry mode.
With the Air fry feature, you can use little to no oil to cook your favorite crispy foods and quickly prepare your favorite fried foods right in your oven. Learn more from the links provided below.
Use Air Fry mode on your Samsung oven:
https://www.samsung.com/us/support/answer/ANS00088063/
I have also shared the user's manual for the "Air Fry" instructions on pages 41-43 and page 35 about the "Twin Mode Temperature setting ranges" for your reference:
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145730731, to help our team pull up your information.
Have a great day!
^Chrystel
DREAM OVEN
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.NEVER THOUGHT I NEEDED 2 OVENS. CLEAN LOOKING AND EASY TO USE
I would recommend this to a friendGreat Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Many options and great looking. Cooks extremely well.
I would recommend this to a friendgreat range
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the range works great. no complaints as of yet with this range.
I would recommend this to a friendHer name is Ms. Poppins
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best! Runs 15 degrees hotter, calibration was easy.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there MrsPoppins, congratulations on your new Samsung Range. I am so thrilled you are liking the unit. We are thankful to have you as a member of our Samsung community. ^Brad
Expandable burner burns everything
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive contacted manufacturer… had me try and reset burners and reset wntire stove… these expandable burners will burn your house down if you turn yout back. On the loweset setting its still cooks on high. Safety hazard. Samsung is the worst brand for any appliances.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AudreyR, we understand your disappointment with your electric burners. We are here to help.
Here is a guide to help you if the burners still work on high, even if it is already placed in LO. Please choose, "Element stays hot after changing from Hi to Lo."
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10002324/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150420695) to help our team pull up your information.
Have a great day.
^Camille
amazing double oven
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this oven! it is Such a good oven convection works so good!
I would recommend this to a friendnew range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.salesman very well inform, helpful and interested in our needs
I would recommend this to a friendGreat range.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect. Checked all the boxes. Delivery was pro job.
I would recommend this to a friend
