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Customer Ratings & Reviews

Your price for this item is $499.99
The previous price was $529.99

Customer reviews

Rating 4.7 out of 5 stars with 57 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 57 reviews
  • Rated 5 out of 5 stars

    Outstanding Visual Experience and Smart Features

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV has exceeded all my expectations. The picture quality is stunning with vibrant colors and sharp details, thanks to its Crystal UHD resolution. The Tizen operating system is intuitive and offers a seamless experience with a wide range of apps. The smart features are impressive, making streaming a breeze. The slim design and sleek finish add a touch of elegance to my living room. Setup was quick and easy, and the remote control is user-friendly. Overall, this TV is a fantastic addition to my home entertainment system!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv! It has great picture and is very light. I have an LG in another room and I’m thinking of selling it and getting another Samsung like this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was handled like we asked. My only complaint is with Samsung. There is no help a their customer service is robot which has no option for some questions. Best Buy did well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fills the room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 65 “ tv has a beautiful picture and it fills the room with its awesome picture. Needs a sound bar but other than that it’s an awesome TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65in

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv, runs fast and easy to set up. Good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65 inch

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, would recommend at the good price by Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very unhappy customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV but hate how it was hung with wires exposed. The person that delivered my TV was rude and didnt care how I felt about the finished product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      I'm very sorry to hear that your installation process did not go smoothly. I recommend reaching out to Best Buy directly to best remedy your issue. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an entry level TV. Its an excellent TV for the price. That being said, HDMI soundbar has not worked yet however, the soundbar connected with bluetooth and works flawlessly. Picture quality and brightness is excellent considering the price. Refresh rate is 60 Hz and is more than enough for regular TV/movie watching. I have purchased expensive Samsing TV sets and they have not lasted more than 5-6 years. This time i decided to go with the cheapest Samsung and see how long it lasts. If you are just watching TV and movies and not playing any high resolution games, this TV is an excellent value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD, GOOD, GOOD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers a reasonable price and display quality for use in your living room at home. It is also very user-friendly to operate and showcases Samsung's proven technological capabilities. If you desire exceptional quality, higher-priced options are available. However, for most people, this product will likely meet nearly all of their expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to take out of the box. It gave me option to setup the TV with my phone which made it really fast for that initial start up. Picture looks great, the interface isn't as user friendly as other smart TV's, and my only complaint is that the remote has no voice functionality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    East purchase picked up in the South!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple online purchase from home to store connection was so easy…..I could not believe it! Received emails from BB so quickly and constantly until the item was picked up! Thank you for the very great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi the tv that u gave us is very good. And the remote is very smart and the tv brightness is very good so is the volume of the tv. And the tv it’s very quick. And what else and the tv has a very good system thank u

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV that does not break your budget!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our purchase. This TV will not break your budget but still offers a crisp screen. The unboxing and setup were straightforward. I would recommend this to anyone looking for a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality tv!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow...just wow. The clear crisp picture really pops out at you. The audio quality is also a plus. The amount of apps preinstalled make everything easier. Love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for the Price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i bought this one. Sound, picture and everything is really nice. HDR content really look amazing. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” Smart Tizen Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color! Easy set up and love the 65”. Best Buy has the best customer service and always willing to help and go the extra mile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great color

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. The picture is much brighter than my old Samsung. The sound is amazing and its levels are low to loud in a couple clicks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice, great option for a low price, great upgrade compared to the last tv I bought 4 years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the TV is a smart TV so I can stream movies and TV shows with beautiful color and life like pictures.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like my Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, good picture and color. I do not do a lot of streaming but what I have has been easy. Good buy in the less expensive sets.

    I would recommend this to a friend