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Customer reviews

Rating 4.7 out of 5 stars with 831 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 3 Showing 41-60 of 831 reviews
  • Rated 5 out of 5 stars

    Great quality TV

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    Posted .

    At first I was a little intimidated by this TV because this was quite an upgrade for us. Once we got it hooked up and connected to the other devices, I went from intimidated to excited! The set up was easy and the remote is sleek and easy to use. Now our movie night has hit a new level! Appreciate the help and knowledgeable staff at best buy for making sure we had everything we needed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .

    My son put his hockey stick into my 70" television so I had to buy another one. I ended up with this 4k Samsung. It wasn't quite as big but the picture is so much brighter and crisper. I am very happy with this television and it comes with an awesome stand that allows users to easily turn the TV. Most televisions of this size have feet on each end so they are fixed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Black Uniformity/Backlight Bleed

    Posted .

    This TV had to be exchanged for a Sony, due to very bad backlight bleed/poor black uniformity. If you’re watching something that was filmed in the daytime, the picture was excellent! If you are watching a movie that had a dark, or a night time scene in it, all you could see was the 4 corners of the screen lit up! It was so distracting, that I could not keep it. Samsung support told me this was normal, and had me to turn the backlight down so low, that it dulled out everything except for the four corners of the screen. This is the 4th Samsung TV I have owned, never have had this problem before! I had to trade it for a Sony 850, and it has been great!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Mlh012222,

      Thank you for your review on this Samsung MU7000 UHD Smart TV. I am sorry that it did not work out for you.
      Your overall customer experience feedback is important to us and we will document your concerns.

      Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook messenger at: http://m.me/samsungsupport
      You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      -Samsung Ambassador. Samsung

  • Rated 5 out of 5 stars

    Good price for very full featured set

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    Posted .

    Found this offered at $1099 during Christmas. Entire family is very satisfied with this TV selection. Was amazed by the TV’s automatic setup feature to all of the other AV components. Navigation to various programming channels, ie, Live TV, Netflix, etc is very intuitive and easy to master. The small learning remote is amazing once you get used to it. The picture quality is wonderful. The 4-K, HDR gives programs a 3-D feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung still worth the money.

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    Posted .

    My previous TV a 60" LED 1080p was amazing for what I view. When it finally failed die to dark spots . Looked at the current standards, which is at 4k. Noticed immediately the difference and that the set up and user interface were fundamentally the same as my old TV. Made the switch and setup easy. Have to say I still am impressed with Samsung. Fell like I get what I wanted and the reliability I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at a Great Price

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    Posted .

    This is my 5th Samsung TV over the years and they only seem to get better. This TV is a wonderful Buy and has great features and the best picture I have seen on a tv. I can’t beleive the prices have come down so much. One item is that they are extremely fragile so be very careful with the screen cause if you bust it, it’s not covered under and warranty and will cost more than the tv price to fix it. I learned that the hard way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .

    Before my trip I had research some Samsung tv’s. The Salesman was so knowledgeable of all the different brands and types of tv’s. He answered all my questions and recommended this tv for my needs. He even sold us a blue ray and surround sound. Brought it home and we have loved it! 4K tv does take a bit to get use to as the filming is different. You actually feel as though you are right there inside the tv with the show!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and Superior Image

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    Posted .

    This HD tv is superior to any competitor on the market. The resolution quality displays movies, videos, photos and tv shows with amazing clarity and vibrant colors. Whether you are considering a 65” model or any other size, the Samsung line is worth every penny compared to its competition. Highly recommended for years of performance and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .

    Great TV for its price. I bought it before the super bowl and it was on sale. Easy to assemble and it looks very modern with the silver trimming around it. Very big TV, so you will need a truck or SUV to fit in your car. A normal 2 door or 4 door sedan would not cut it. The store offered free delivery but with my past experience with their 3rd party delivery I got a friend who has a SUV to help pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    Owned for more than 2 years when reviewed.

    This has been a great TV for our family room. The picture quality is great although the sound is not loud. The color quality is great and the apps that are available is great also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality

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    Posted .

    We got super lucky, I thought this TV would definitely fit above our fireplace, after all it didn't look that big in the store. Itfit with about 1/2 inch of space to spare. The quality is amazing, regular HD channels look so clear and crisp, the color is beautiful. We hooked it up to our sound bar now it makes our living room feel like a movie theater. So happy with our purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Clear Picture

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    Posted .

    Has a great picture quality. Was a bit of an adjustment for me in size because I’ve never owned a TV this big before. The only issue I’ve had is with the WiFi going in and out on it. I’ve had to unplug the power cable from the back of the TV a couple of times to get it working again. The issue wasn’t with my internet because all my other devices were fine. This started happening about a month after buying it and went on for about two weeks before it finally stopped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV at great price

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    Posted .

    I spent several weeks comparing all sorts of 65" 4K TV's and this one came up as the winner due to price and features. We've had it up a few weeks now and have no complaints at all. You'll need larger screws than what typically comes with most wall mounts but it isn't hard. It'll be in the manual so I suggest opening the box and pulling that out before you get home and stopping by a hardware store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .

    Very happy with this tv. Replaced a 55" Samsung HD tv with this 65" 4K in my living room and hung it over the fireplace. What a great improvement! Great colors and clarity. Paired easily with the Comcast cable box and a Samsung soundbar. Streams very will over an ethernet connection. Great end of season price very comparable to the 6 series products. Very happy with this choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV!

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    Posted .

    This TV is fantastic! The picture and sound are great and it is HUGE!! We had to get a specific wall mount for it, so double check the space between where the braces will go on the back before you order one for it. We love everything about this tv and have had no problems with it at all. Easy to set up and the remote for it is universal, so it will control your cable box/DVR too! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stunning

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    Posted .

    This TV is amazing! The primary colors of Red Green and Blue pop so much and are really vivid. I have compared many TV brands and Samsung has the best color. The smart remote controls everything if you want it to and the sound of the built in speakers are loud and clear. My wife and I love this TV and couldn’t be happier with the purchase. Also Best Buy had a great deal on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice tv

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    Posted .

    My old dlp tv fimially broke. Have been doing a lot of research on TV's and for what I wanted and could afford the Samsung mu7000 4k set was the best choice. Awesome picture only thing can't get the remote to reconize the dish Network box I think it has something to do with the dish box being RF and the tv being infared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 65 inches Samsung tv 7 series

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    Posted .
    Owned for 1.5 years when reviewed.

    It’s awesome I am using and loving it Samsung has the best tv picture quality hands down It’s great and fit perfect for condo or apartments living room I got this and got %10 off from Best Buy as a member ship credit card for my birthday .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed by Samsung!

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    Posted .

    This unit will definitely catch you up with the times. I've had hd tv's but this has greatly upped my game. I am still amazed at the definition from the 4k content. I am also impressed with how this integrates with my other samsung devices. Samsung has really made this extremely user friendly. The slim universal remote is a breeze to program as well. Very impressed by Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .

    Once calibrated this TV will amaze you. The tv turns on within a second. It's very fast a responsive.

    I would recommend this to a friend

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