Customer Ratings & Reviews

Overall this is a fantastic new TV for our family room. One of the decisions that helped us go with the new Samsung Q900TS opposed to LG or Sony, was the greatly reduced glare. Our family room has about 6 large windows and the sunlight is great for natural lighting, but not great for TV screens that are affected by glare. All of the new features like the incredible amount of apps, even Samsung TV+ is great to have, especially for the price of $FREE. I did have an issue with Alexa interface and our Sonos Arc Sound bar that also has Alexa, which causes issues when asking Alexa to change the channel and the TV sometimes does and then it sometimes doesn't, while the Sonos sound bar comes back with "I don't understand that". I changed the TV assistant to Bixby and kept the Sonos on Alexa that mesh with the other Sonos speakers we have and it works a lot better now. I also own a Samsung Note 20 Ultra and I like the screen sharing and other cool interfaces it has between the phone and the TV. The picture quality is great and I really like the edgeless screen. The last 65" tv I bought for this room was also a Samsung and it lasted about 8 years and was great. It was just time to update to a 4k or 8K and I haven't been disappointed.

All the research I did said do not buy this TV at least not until more 8k content comes out in about three years. I bought it anyway. Did I make the correct decision? YES.

I am liking all if the extras with this tv, background ambient mode, etc. However, playing with netflix is not ideal! It keeps loading...

Love this new tv for my family room. The picture and sound quality is very nice. I combined it with a home theater system for extra fun. It’s perfect even without the extra receiver and speakers.

I bought this TV on clearance for $1,500 ($4,500 new) bc it was a demo for 6 months. I was nervous for that very reason so I bought an extended warranty just in case. The TV looks GREAT! I havent had a single issue amf the colors are vibrant and beautiful! Works with my Alexas, all smart home things with no issue. Couldnt find any pics with the picture on n is still packed from moving ut the picture is AMAZING!

Unsure if previously damaged, but screen was completely damaged causing color distortion. If it had worked properly, would have been a gorgeous picture

Love this tv and cannot get enough of asking Alexa questions. Happy with our purchase and would purchase again. Decoded on this model to upgrade but avoid any burn in.

Excellent, love it.................................

Worst tv ever, I’m disappointed with Samsung and will never by Samsung again. After a year the screen started peeling horribly. Contacted Samsung and was told my warranty ran out and to buy a new one. Please do not buy Samsung after researching the issue it seems to be a widespread thing. If it happens within the warranty Samsung could possibly fix but if it’s even a month out then you have to pay it of pocket but the cost to do so is so high they recommend buying a new one. Don’t waste your money and time get an LG.

Everything is pink and bright green, pictures is doing ok the the color is these two colors and we don’t know why it’s doing this?

As an avid Samsung TV customer, I was eager to get my hands on an 8K but I wanted to wait until the second generation model. It was well worth the wait. This TV makes everything look amazing. Admittedly, when I upgraded to 4K several years ago, and the TVs upconverted non 4K signal, I always thought it was a little clunky. That can’t be said with 8K. Samsung’s upconversion is flawless on just about every type of programming (it’s the sheer number of pixels on the panel). Colors are vivid and more lifelike and, frankly, it feels like you’re in the room with the characters you’re watching in movies or shows. A couple of notes for folks: - based on the layout of our 120 year old row house, we can’t mount this tv. With the speakers that surround the incredibly thin panel, Samsung made the decision to angle the tv back a little bit on the stand. It’s noticeable in the store but we haven’t noticed it in the house. - we have this paired with the Sonos arc and the atmos is amazing with the eArc pass through. No worries about how to set it up — one cable connection. They also addressed the issue where the stand didn’t lift the tv up high enough to clear high-end soundbars. - no oneconnect box this time around, but frankly I don’t miss it. It was just a clunky thing to have to find a home for. - this years menus for the OS are finally a dark blue instead of the light, opaque menus of years past. It’s definitely an improvement. The dark makes it much easier to read things. - stainless steel remote is back — if you’re spending this much on a tv, you better get a good remote. - the tv does get warm — this is normal. Again — I’m in awe of this TV. It’s better than an OLED with its darks (and it has much brighter colors) and there’s no risk of burn in. The infinity screen is also amazing and the biggest reason we stepped up from the q800. I highly recommend this outstanding product.

It was easy to set up and has a nice picture and sound. It gets extremely hot on the bottom when it’s on. I spent over 7 hours on hold, call backs, being transferred, disconnected and 3 attempts at scheduling service with no results. “Total tech” gets 1 star at best! I miss the old Geek Squad. My next move will be to drive an hour and try to talk to a real person. Good TV so far, but I’m concerned about longevity with the overheating problem.

I bought an open box rated excellent condition. I think best buy should of been a little bit more forth coming. Although I like the tv, it was a demo model with a lot of hours with the tv being on in the store. I wasn't expecting that. when I brought it home it had so many finger prints on it. I did take me awhile to clean the screen. If I didn't get the TV hung by the geek squad i wouldn't of paid 150 dollars to set it up. it was easy to set up. the problem given to me was they never took the tv off of demo mode, so I went 2 days without watching the TV. I received good service otherwise and the tv is great.

Good tv, great quality and great sound, perfect for movies

nice display being run at 8K as computer monitor. Unfortunately, after 17 months it has developed a few dead pixel columns near the left side of the screen, and the warranty was only 12 months. Still quite usable as a monitor because the dead columns are near the left edge.

We love it. The picture is excellent. There was a slight scratch on the top right when we opened it, only visible when the screen is off. I called and they adjusted the price for us; honestly if it was any more visible we would have packed up the unit and returned it to the store (which would have been a production). So I'm glad they worked with us. Also, as a few other reviews mentioned, the "bezel" (which isn't an actual bezel and is more of a very think metal frame) on the bottom center of the TV looks as if it is separating from the LCD panel. It is completely flush on the at the corners; bellows out slightly towards the middle; and then is flush again. After looking at the unit in store it seems it could just been a poor design/design flaw. Again, slight annoyance, but you really have to be ON TOP of the TV to see it. like closely examining the unit within inches from your face.

Got this tv delivered. As soon a I mounted my 65 inch tv I noticed the difference in resolution. At first the upscaling was kind of fuzzy. Then within 30 minutes the new adaptive learning analyzed all of the contents I was watching and everything amazingly cleared up. The tru 8k kicked in and now the picture is beautiful. This tv gives OLED a run for its money. Let the battle begin.

Good tv except few issues. 1. why buy 8k tv when there is no content 2. Screen heats up 3. the mesh pattern is highly visible esp in cloudy scenes Pros: 1. super bright 2. Decent upscaling except older movies when they become super grainy. 3. Looks good even if turned off:-)

Initially very pleased with the TV. Excellent picture and the interface is better than the Sony I replaced it with. After several months it developed a dull splotch on the screen. If the image is busy you could not tell, but on a more solid color screen it was readily apparent. Samsung gave me my money back and I went with a Sony oled.

I've never had a good tv before I bought this TV a little over a year ago now. This TV has ruined other TVs for me because of how it blows every other tv I see out of the water because of how great it is fidelity-wise. Fidelity-wise it pairs perfect for if you have an apple tv 4k, PS5, etc. I would definitely get a soundbar + bass as well for optimal experience The only complaint I have is that this TV after a little bit of use gets really hot so if you put this TV in your bedroom like how I have it, but your room is small it'll really heat up the room if you don't have a fan going. Overall, I think it's worth it.